very helpful people and good qualiti…
very helpful people and good qualiti services fast delivery and response times
About Kukirin Escooter
Data updated- Website
- kukirin-escooter.com
- Category
- Vehicles & Transportation
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 255 reviews
- Replies to negative
- 93% (40/43)
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About this business
KuKirin Official Site
Written by the business, not verified by us.Is Kukirin Escooter legit?
Kukirin Escooter (kukirin-escooter.com) has a 4.2 out of 5 rating on OK.one, based on 273 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 81% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting that the electric scooters are remarkably sturdy, fast, and exceptionally smooth to ride during daily commutes. Consumers also point out the extremely fast delivery service alongside a very helpful support team that promptly resolves technical questions and user concerns. However, some people mentioned frustrating issues with significant delivery delays and online tracking information failing to update properly for several days. A few other reviewers also experienced major problems with customer service responsiveness, unhelpful interactions, or missing components upon arrival.
Auto-generated from all reviews of this business. For reference only.What people say
Great customer care
Great customer care⭐ I recommend!
Mario P.
Mario P. G2 Max model for every recommendation. After Sales performed a quick and efficient sevice action.
I'm very satisfied with your service.
The aftersales service was great
The aftersales service was great, the difference between a good brand and an average one, is the way to solve the unexpected situations. With 2 emails mu situation was solved and after one week the product was perfect. I am truly happy with the ways things went.
Its very good
Contact is fast and professional!
It was a suprisly good support
They were very friendly we ordered the kukirin g2 but then changed our minds to the g2 pro and they accepted it and it worked very well
G2 Ultra
I’m extremely happy with my new KuKirin G2 Ultra. It’s an absolute beast and exactly what I was looking for, powerful, well-built, and packed with quality. The customer service has also been outstanding. They’re always willing to help and do their best to resolve any issues you might have with your scooter.
Very good support.
Good support and always manage to please you with your order.
Delivery service,quality of product
the suport is great and helpful they…
the suport is great and helpful they answare very quickly and are very kind always there good quality products and quite fast delivery
The delivery of my Kukirin G3 Pro was…
The delivery of my Kukirin G3 Pro was fast and everything is fine. The Support is risponding fast. And the scooter is just fun.
I received a quick response to my…
I received a quick response to my email, followed by excellent communication and support. A replacement brake caliper was sent without any hassle or unnecessary discussion. I am very satisfied with the service and the way my warranty claim was handled.
Qualit very good & comfortable
A very mad posible refunder
I ordered a scooter and offered me 2 worst scooters Than the last one. And the services to communicate are a shit. I waited for 2 scooters and last day of arrival, they replay me after me writing them that "suddey" there is no stock. I am very mad, im a working man i need the vehicule and you're not providing no good atentionn and offered me worst scooters Than what i paid
Reply from Kukirin Escooter2026-07-20
Hello, please provide your order number, and I will help you resolve the issue.
Perfect buying experience and great quality!!!
I am happy with my purchase of the KuKirin G2 Electric Scooter. The customer service team was very prompt, helpful, and friendly from the start. Delivery was super fast, and the tracking link kept me updated every step of the way. The package arrived in perfect condition, with zero damage. The product matches the online description and meets the technical specification. It is very stable and built with great quality. Honestly, it completely exceeded our expectations! My son loves it and is ready for adventure :). I highly recommend this seller and product! Five stars!
We got very good help from the support…
We got very good help from the support team when our scooter had a malfunction.
I purchased the extended warranty with…
I purchased the extended warranty with my G2 PRO. Kukirin support team helped with a number of issues. They sent parts when required together with videos to help the maintenance/repair. I am super happy that there was a warranty and that the team were able to help so quickly. I recommend the site for anyone interested in an electric scooter. Craig in Sweden
Very good customer support!
Very good customer support! They care about the customer!
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