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Kukirin Escooter

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273 reviews

4.2273 reviews
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About Kukirin Escooter

Data updated
Website
kukirin-escooter.com
Category
Vehicles & Transportation
Location
China
Status
Unclaimed
Last 12 months
255 reviews
Replies to negative
93% (40/43)
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About this business

KuKirin Official Site

Written by the business, not verified by us.

Is Kukirin Escooter legit?

Kukirin Escooter (kukirin-escooter.com) has a 4.2 out of 5 rating on OK.one, based on 273 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 81% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting that the electric scooters are remarkably sturdy, fast, and exceptionally smooth to ride during daily commutes. Consumers also point out the extremely fast delivery service alongside a very helpful support team that promptly resolves technical questions and user concerns. However, some people mentioned frustrating issues with significant delivery delays and online tracking information failing to update properly for several days. A few other reviewers also experienced major problems with customer service responsiveness, unhelpful interactions, or missing components upon arrival.

Auto-generated from all reviews of this business. For reference only.

What people say

Helpful Team and Quick Response

Great customer service! My package was delayed, but they responded quickly and helped speed up the delivery process. Very friendly communication and the package finally arrived safely. Thank you for the support!

Reply from Kukirin Escooter2026-05-29

Thank you for the review! We are so glad our team could jump in quickly, sort out the delay, and make sure your package arrived safely.

amazing scooter

amazing scooter, great quality, and very fast. I was surprised when I receive it is actually quite big in size. The functions for speed is easy to understand and the push to start for safety is really good using it here on the island on different trains has no problems.

Reply from Kukirin Escooter2026-05-29

Thank you for the great feedback! It’s awesome to hear that the scooter is handling the island terrain so well and that you're finding the push-to-start safety feature useful

All my friends are shocked by my…

All my friends are shocked by my purchase of a new G4 scooter. I myself am extremely satisfied with the purchase, and in my town everyone comes to me with questions about the place of purchase and the parameters of the scooter possibility. I recommend your store to everyone.

Reply from Kukirin Escooter2026-05-29

Thank you for the great feedback!

Ive tried the M4 Pro before and now i…

Ive tried the M4 Pro before and now i got the g2 master Its A HUGE upgrade compared to the M4 Tho One thing i would like is that The G2 Master had a Guide book to Set it up when u get it Brand new. It was quite difficult for me to Know what i had to do Till i Watched a video

Reply from Kukirin Escooter2026-05-15

Enjoy the new ride, and thank you for sticking with the brand! 🛴

Top-notch customer service and fast resolution!

I had a great experience with their customer service. Even though my situation was a bit complicated and there was some back-and-forth regarding technical diagnosis (display vs. controller), the team handled everything professionally and stayed very helpful throughout the process. ​The response time was impressive, and they were flexible enough to issue a refund for a part I purchased to speed things up. It’s rare to find such efficient and fair support these days. Highly recommended if you value quick problem-solving and great communication!

Reply from Kukirin Escooter2026-05-15

Thank you for your patience and for recommending our service. Enjoy the ride, and we’re here whenever you need us! 🛴

Quick delivery

Quick delivery. Quick respond from customer service. Great product. The lock I ordered along with the scooter is shipped from China and is planned for delivery in 10 days. I wasn't informed about that but so far that's the only negative thing to mention.

Reply from Kukirin Escooter2026-05-15

Enjoy your new ride, and thank you for choosing KuKirin! 🛴

This is the second scooter I've ordered…

This is the second scooter I've ordered from this site, and once again I was successful with my order and managed to resolve all my doubts through their support, which is very attentive and quick to provide a fast and effective response. I will definitely buy again!

Reply from Kukirin Escooter2026-05-15

We really appreciate your continued trust in our brand and look forward to seeing you again for the third one! 🛴

The scooter is awesome i mainly use it…

The scooter is awesome i mainly use it for work the suspension is nice and the speed is really something no problems what so ever and the company is really cooperative i asked for the coc and the response was instant great work guys thanks

Reply from Kukirin Escooter2026-05-15

Thanks for the shout-out to our support team—we really appreciate it. Enjoy the speed and ride safe! 🛴

The very best support

The very best support. Fast and reliable and good communication! Within a week I had a new part and it fixed my Kulirin!

Reply from Kukirin Escooter2026-05-15

Reliable support is what we aim for, so it's great to know the communication met your expectations. Happy riding! 🛴

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