Kuranda Dog and Cat Beds (kuranda.com) has a 4.6 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. 88% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 50% of negative reviews; 48 of them were added in the last 12 months. Last updated 2026-08-10.
I had an issue putting together my Kuranda bed so I contacted Charles this morning and explained the situation. I took a few pictures and made measurements that I sent to him directly. He was able to identify the problem and send me a replacement piece right away. This was incredible customer service! I’m so happy to be a customer for such a great company!
I had to exchange the size of bed I ordered and it was easy and new size was delivered and perfect. our dog loves it.
These beds are made to last. I have had my original beds for maybe 5 years now. They have withstood at least 12 dogs and numerous puppies. Still Going strong!
I have bought 6 of your cot beds, and my dogs and I love them. They are sturdy enough for my 80-pound German Shepherds, even after 2 months of them sleeping and playing on them.
I love the Kuranda dog beds! I've never had any trouble with them and been using them at least 9 years now. Very durable!
I have a Dog (Shit-Tzu) and a Cat (Shalupae')...they both like the bed!! A little challenging to put it together!! Maybe it would have helped had I had another person helping me! All in all, very satisfied with the bed, thank you!!
Received the bed within days!!! Beds are very durable, well made and I am buying more of them for our dogs at Griffin Pond Animal Shelter
Christian provided excellent customer service! I ordered a wrong replacement part and he was easy to work with in getting me the correct part and accommodating in providing the best value for me. I appreciated his help!
Christian pulled our previous purchases to the Daphne Animal Shelter, Daphne, Alabama & processed our new purchase in the honor of Albert Corte, Jr. DVM our veterinarian who passed away July 4,2025 at the age of 84. Excellent service from our go to company Kuranda. 15 + years as owners of Kuranda Dog Beds.
I had made a mistake in the frame I ordered and when I spoke with the customer service agent not only did he already know about my situation (he had reviewed the email I sent) but he already had a plan in place to call me at a time that he felt would be more convenient since I live in AZ not on the east coast. When I called early this morning he got the message I had left and called me back soon after. He had already paused my mistake order and made the correction to allow me to get the right product without having to deal with waiting for my original order and deal with a return. He was awesome and made my experience a 10/10 thank you and I look forward to receiving my order.
I've never actually seen the beds but I've sent out many of them to animal shelters over the last couple years. Kuranda notifies me when the ship & they're received at the shelter. Once I made a mistake on an order & Kuranda fixed my mistake right away. I'll keep ordering.
Kuranda Dog and Cat Beds are simply amazing! They're comfy, durable, and keep my pets cool. The elevated design is a game-changer! Highly recommend for pet lovers!
Charles was very knowledgeable and very kind.
Good quality product paired with Great Service - Success!
We have 3 Labs and 6 beds -- all 3 Labs like to get on their beds either in their kennels or around the family room. Purchased aluminum versions so the youngest did not try to chew. Have covers which work great. I recommend the beds to others.
Very sturdy, comfortable for my senior pet. I also purchased the padding which he loves. Definitely recommend!
Christian told me that the "oatmeal" type of fabric for the dog bed is easier to clean than the type I chose on a previous order. I appreciate that because it can perhaps make the helpers jobs a little easier which is really on my heart!
I spoke with Sandi today regarding a change to my order. Phone call was quick and friendly with a very easy resolution to my request. I've bought four beds dating back to 2009 and this is hands-down the best pet company. I wish these nice folks nothing but the best and will continue to support them any chance I get.
63 reviews matching