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Is KwikMed legit?
KwikMed (kwikmed.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 86% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 80% of negative reviews; 17 of them were added in the last 12 months. Last updated 2026-08-12.
I’m a long term customer…. Have spent over $20,000 with you …. Mostly happy years…. But last couple orders I notice I am enticed by an ad to reorder, which always mentions a big discount…. But then when I place the order the discount is not included! Apparently I have to put in some code….BUT THE OPPORTUNITY TO DO SO IS HIDDEN, OR AT LEAST NOT CLEARLY INDICATED. Seems very low class on your part. For first time in years I will start looking elsewhere. (In the meantime I just ordered another very expensive round of meds from you….. ). Please apply the discount for me if you want to save this customer.
Reply from KwikMed2023-01-18
Hi Paul! We really appreciate your business and appreciate you taking the time to provide feedback. We're sorry you experienced issues with coupons recently. We ran into a technological bug that prevented the coupon from being prepopulated by the link. We genuinely weren't trying to trick you, we promise! The good news is, this bug has been resolved, so all future coupons will be pre-populated by the links in our email promotions. Thanks again!
I needed to refill/reorder my prescription for tadalafil which require an audio yearly consult. Was able to make appointment same day after my initial order, very simple and straight forward. Brian asked me some questions regarding my health, reviewed my past medications, and verified that I was not having any problems taking tadalafil. Very easy and quick.
I still haven’t received my shipment and have not received any response from an email inquiring about the shipment.
Reply from KwikMed2022-07-06
Oh no! We're so sorry to hear that you haven't received your shipment yet. Please give us a call during business hours at 877-594-5633 and we'll be happy to help. You can also find a tracking number in your email.
Good product and price. Poor communication on shipping
The service and website were great and the pricing is fair with the sale price…. But for some reason I no longer get shipping or delivery confirmations from kwikmed and that is usually a problem!
I am normally called by the FedEx print location or kwikmed telling me they are about to send product back if I don’t pick it up. I’ve checked spam and email both and never receive confirm of shipping.
Reply from KwikMed2022-06-29
We're so sorry to hear that you haven't received shipping or delivery confirmations. We always strive to maintain clear and transparent communication, and we want to get to the bottom of this and make things right for future orders. Please give us a call at 877-594-5633, and we'd be happy to look into this for you.
Unfortunately, I think you have mistaken our website mistaken for that of someone else. At KwikMed, we are proud to have LegitScript Certification, which certifies that we employ properly licensed providers and comply with local and federal regulations. Please give us a call at 877-594-5633, and we'd be happy to discuss this further.
My order gets screwed up every time and usually takes 5days for two day shipping
Reply from KwikMed2022-06-29
We're sorry to hear that we've fallen short. We always strive for the best possible service and want to make this right. Please give us a call at 877-594-5633 to discuss further.
Tony who seems to be running the customer service department on his own never replies to messages left on the site. This august I have left 6 messages and received zero response. When things go wrong, as they have before, it’s impossible to contact this company. The telephone no they list on their site under “contact us” is unobtainable
If I could give zero star rating I would
Not worth the effort. Try somewhere else would be my advise
Just received a reply to my review above from Kwikmed. They suggest calling them on 877 594 5733 - but you cant get through! to anyone or an ansaphone. I dont think its a proper number tbh 🤷♀️
Reply from KwikMed2022-06-29
We're so sorry to hear that we've fallen short of your expectations. We always strive to give our patients the best possible service, and it is concerning that you had a less than stellar experience. We'd love the opportunity to make this right if you're willing to discuss further. Please give us a call at 877-594-5633.
Without this pharmacy I wouldn’t have been able to get the meds I need. The customer service is awesome and the delivery didn’t take time...They are so on point!
This is a scam, there is no prices they expect you to fill out a profile before telling you they charge 5x more than if you just go to the Dr office. On top of that , they also had the worst quality by far.
Reply from KwikMed2022-06-29
All of our prices are clearly displayed on our website. We're also proud to have LegitScript Certification, which certifies that we employ properly licensed providers and comply with local and federal regulations. That being said, we always strive for the best possible service and want to help improve your experience. Please give us a call at 877-594-5633, and we'd be happy to discuss this further.