Doctronic (www.doctronic.ai) has a 4.3 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Health & Medical and its reputation is good. 84% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I was able to see a doctor without getting up and going to the doctors office. The doctor was super helpful and prescribed me the medication I needed straight to the pharmacy I use. I highly recommend using Doctronic. I was given a solution a lit quicker than I would going and seeing my primary doctor. 5/5 stars. Will recommend to friends and family!
I think it was great because the diagnosis they gave for my partner's symptoms were exactly what he said he's been diagnosed with before so on the advice of what was suggested to do we're going to the emergency room right now. Thank you
Thank you, Tamara. An accurate diagnosis that confirmed your partner's history and pointed you toward the right level of care is exactly what Doctronic is designed to deliver. Wishing your partner a smooth and speedy recovery. 🥰
5 months they gave me my prescriptions no problem, then this month I got Dr Pevner who was too afraid to show himself on video chat and didnt feel like writing prescriptions so he refused and hung up. I cannot believe that Doctronic would have Doctors that are afraid to video chat and too lazy to write a prescription I already asked for a refund and went elsewhere, now all they need to do is fire this doctor from their platform
Hi! We're truly sorry this happened after 5 months of seamless care. Dr. Pevner's conduct, refusing to appear on video and declining to write a prescription without explanation, is not the standard we hold our physicians to, and we take that very seriously. We'd like to investigate this directly but need a bit more information to do so. Please email us at [email protected] with your details, and we'll make sure this is looked into personally.
I would of given a 5stars,but will wait until after the appointment.
We appreciate the honest approach, Dr. Hart! We hope the appointment exceeds expectations, and we'd love to earn that fifth star. We're here if there's anything we can do before or after! 🥰
I was a bit skeptical about using the AI for my medical symptoms, but I see this is where AI is actually more efficient than a human. This experience was actually very informative very personal and I feel it was quite accurate. Even though it was just a summary of my symptoms and possible diagnosis. Thank you.
Thank you, Dareth. Earning the trust of a skeptical patient through accuracy and a genuinely personal experience is one of the most meaningful outcomes we can achieve. We're happy the consultation delivered that, and we're here whenever you need us. 💙
Absolutely a waist of time was told 30 min I waited for over an hour and still never talked to a doctor but I definitely got charged before any service. And to get a refund is next to impossible. I will never recommend i will always steer others away from this scam.
Thank you for reaching out, Billy, and working with us to resolve this. Your refund has been processed, and a complimentary visit is available to you through October. A wait that exceeded our 30-minute guarantee with no physician contact is a serious failure, and we are actively working to prevent it. We're truly sorry. 🙏
Amazing to get a rational perspective on a problem and direction I need to take.
Thank you, Claudia. Accurate, rational guidance paired with a clear direction for next steps is at the core of what Doctronic is designed to deliver. Our team's happy it came through for you.🥰
Would give negative stars. This service was completely useless. The "Dr" I spoke to basically gave me wrong information for where to get a sibo test done. Then when I emailed support they told me I had to Google a place myself. So what was the point of using this service if I have to look up the place to do that test?! The Dr didn't really listen to me anyways. I had to tell him what I thought was the problem at what test I need. He didn't seem to be knowledgeable and was just kind of rude and obnoxious. Do not use this service!!! Run!
We're truly sorry the experience fell short. Your refund has been processed and a complimentary visit has been added to your account. On the SIBO testing question, our recommendation to search for specialty laboratories or contact your insurance provider is genuinely the most accurate guidance we can offer since availability varies by location and coverage. We're truly sorry if that came across as dismissive, that was never our intention. Please reach out at [email protected] if there's anything else we can help with. 🙏
THAT WAS LITERALLY AMAZING!! IT WAS SO EASY!! THAT MADE MY WEEK! THANK YOU SOOO MUCH!! SO GLAD I DECIDED TO TRY THIS OUT!! TRY IT YOUR GOING TO ABSOLUTELY LOVE THE SIMPLICITY OF IT I PROMISE YOU CAN THANK ME LATER!!
Wow. The caps lock says it all. Thank you, Tara! A simple, seamless experience that delivers real results is exactly what we work hard to build. We're so glad it came through that way for you, and we look forward to being here whenever you need us. 🥰
ask many useful questions. Listened to my concerns, helped me try to figure out a solution tu
Thanks, Brenda! Thorough, relevant questions paired with attentive listening are at the core of how Doctronic delivers accurate, personalized guidance. We're glad both came through for you. 🥰
The fact that it was so easy and quick and available 24/7
Thank you, Tawnee! Our free AI consultation is available 24/7, 365 days a year, and physician visits are available around the clock too. No waiting for office hours, no appointments needed to get started. So glad that accessibility came through. 🙌🏻
Great and fast, every time. That means so much to us, Lacey. Thank you, and we're here whenever you need us. 💙
Thank you, Angus. Consistently good, helpful guidance across every visit is the standard we hold ourselves to. We're happy it's been a reliable experience for you, and we look forward to continuing to be here. 🥰
The Ai bot was very helpful but after talking to the doctor he seemed frustrated when talking to me and offered very little advice. I asked what medications that I could be prescribed and he told me to go visit a doctor in person to seek treatment. This website is almost a complete waste of time.
Hi Jacob, we're truly sorry. A helpful AI experience followed by a frustrated physician who offered little advice and redirected you to in-person care is a frustrating disconnect that shouldn't have happened. Please reach out at [email protected], and we'll make this right with a full refund right away.
What a great, thorough, professional experience. All I can say is UNBELIEVEABLE!! My friend without insurance, saw a Doctor on a video visit using a cell phone, had prescriptions waiting at a pharmacy of choice and ALL WITHIN ONE HOUR from start to finish. THE DR. CONSULT ONLY COST $39.00! I want to tell everyone! Just do it!! zero complaints.
Hi Matthew, we absolutely love this. Your friend without insurance, seen by a doctor on a video visit, prescriptions waiting at the pharmacy of their choice, all within one hour for $39. That's the story we built Doctronic to make possible. Thank you for telling everyone, and we hope your friend is feeling much better now. 🥰
Wow. Very good service is exactly what we work hard to deliver every visit, Ira. Thank you for sharing, and we're here whenever you need us. 🥰
Awesome Yes
Thank you, Adebayo. Providing clarity and confidence when health concerns feel overwhelming is at the heart of what Doctronic is built to deliver. We're happy it brought you that reassurance. 🤗
Did the AI consult, paid the $39 and waited 45 MINUTES for a very condescending, obnoxious doctor (Dr You) to snidely tell me that "You need to see an actual doctor for your problems". Waste of my time and money
Kim, we're truly sorry for what you experienced. A 45-minute wait followed by a dismissive and condescending response from a physician is completely unacceptable and not the care you deserved. We're happy your refund has been processed, and we want you to know Dr. You's conduct is being reviewed internally. Please reach out at [email protected] if there's anything else we can do for you. 🙏
Confirmed we and our primary care physician are following the right path to resolution. Thank you!
Confirmed, on the right path, and moving toward resolution together with your PCP! That's a perfect outcome, and we're so glad Doctronic could be part of it. Thank you. 😊
with little information, but succinct information; very helpful diagnosis is possible.
Thanks, Alaya! Our AI is designed to extract the most clinically relevant information efficiently, making accurate guidance possible even when the details provided are minimal. We're glad that came through for you. 🙌🏻
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