Agile Telehealth (agiletelehealth.com) has a 4.4 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 86% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 86% of negative reviews. Last updated 2026-08-10.
Up until this last week, I’ve been very happy with this service. I think more work needs to be done to make sure people can contact you and get the help outside of the automations; instead of having to refill out forms and go through a bunch of hoops that aren’t necessary. My prescription from July 27 was forgotten and never shipped. I had to start the entire process over again. I did another video chat yesterday to get this going and then I received a notice that our video chat was actually canceled after we did it. Now I keep getting text messages saying I need to reschedule. It’s frustrating when you can’t ask somebody a question without the runaround.
The clinician listened and understood my struggle with weight loss and provided an option that works with my lifestyle. Very satisfied with the process and the service.
Easy to order and appointment was prompt and efficient.
B
BHS · 1 review · Experienced 2026-07-20 ·
★★★★★
Use caution before working with Agile
Agile is the worst telehealth provider with whom I have worked in my 36 year career. While pleasant, their customer service support staff are uninformed, equipped to provide useful information, and therefore incapable of providing needed customer support. I opened an account with Agile two weeks ago for a GLP-1. The process seemed smooth enough, and I paid for my prescription at the time of I opened my account. My request was reviewed and approved within a day, but two weeks later, the medication remains unshipped and customer support provides canned answers and no information unique to me. Every day for the last 10 days, I receive two emails and two texts, morning and afternoon, each telling me that there is a slight delay in shipping my medication. I don’t believe that Agile has any intention of fulfilling their contractual obligation ro me. I would strongly advise others to use extreme caution should they choose to work with this incompetent company.
c
customer · 3 reviews · Experienced 2026-08-01 ·
★★★★★
Verification isn’t working despite…
Verification isn’t working despite plenty communication with tech support
S
Slater Aid · 1 review · Experienced 2026-08-01 ·
★★★★★
The ability to address concerns and…
The ability to address concerns and listen along with providing adequate information and details
K
Kylie Capite · 1 review · Experienced 2026-07-30 ·
★★★★★
Rosa was very helpful in helping me…
Rosa was very helpful in helping me understand next steps and answering any questions/concerns I had!
N
Nyaisha London · 1 review · Experienced 2026-07-31 ·
★★★★★
It was great!
She was very encouraging of my progress! I was dreading the call because I scheduled it during my work hours but it was surprisingly quick and easy- not to mention pleasant!
H
Hope Henry · 1 review · Experienced 2026-07-30 ·
★★★★★
They are caring
They are understandable and caring and listen to what they say
