Agile Telehealth (agiletelehealth.com) has a 4.4 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 86% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 86% of negative reviews. Last updated 2026-08-10.
What people say
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David Thomas · 1 review · Experienced 2026-07-21 ·
★★★★★
Completely wasted my time and money…
Completely wasted my time and money getting laboratory work completed for a medication they are unable to provide based on where I live. They even had me pay for a 3 month supply of the medication, only to they find out they can't offer the medication in Louisiana. They are very disorganized and I get 3-4 text and emails each day asking for information that I have already entered on the website.
Reply from Agile Telehealth2026-07-27
Hi David, we’re very sorry for the frustration and confusion regarding medication availability in your state. It’s clear we missed the mark with our internal coordination, and we understand how upsetting it is to deal with repetitive messages. We want to make this right and improve your Agile Telehealth customer service experience by ensuring your account is handled correctly. Please email us at [email protected] so we can look into this personally.
-Agile Telehealth
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Martin · 3 reviews · Experienced 2026-07-21 ·
★★★★★
Very informative
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Hollie · 1 review · Experienced 2026-07-19 ·
★★★★★
Great communications
Great communications. Good questions asked. Came up with a good treatment plan in less than 10 minutes.
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Chris Severson · 2 reviews · Experienced 2026-07-20 ·
★★★★★
Quick
Quick, precise and answered all my questions
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Kendall M Kendall · 1 review · Experienced 2026-07-20 ·
★★★★★
Felt comfortable
Easy phone call with provider. Made me feel comfortable.
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Jennifer · 1 review · Verified · Experienced 2026-07-19 ·
Hi Donette, it’s great to know you found everything so simple and stress-free. Thank you for sharing your positive feedback and choosing us. We’ll keep working to ensure our medical weight loss approach remains easy for all our patients.
The AgileTelehealth Team
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michael · 3 reviews · Experienced 2026-07-19 ·
★★★★★
I would have given a 0 star if…
I would have given a 0 star if possible. I followed the text prompts an got my bloodwork and as soon as it was submitted, I was informed to set up a video meeting with the doctor and to pick a date. There are no dates available. After a week of talking with a receptionist who says "I see you missed the meeting" of which I never could set a meeting. Now after not getting any consultation, the receptionist states, "I cannot issue a refund because it's too late". That's not my fault. You can never meet a doctor. This is a scam.
Reply from Agile Telehealth2026-07-20
Hi Michael, we’re so sorry for the frustration you’ve experienced with our scheduling system and the conflicting information regarding your refund. It sounds like there was a major breakdown in communication, and we want to make this right. We’ve shared your feedback with our leadership team to ensure this is reviewed and resolved immediately. Please email us at [email protected] so we can look into this personally.
- Agile Telehealth
I had a very great experience. This is a very professional setting and all my questions were answered.
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Leslie · 2 reviews · Experienced 2026-07-17 ·
★★★★★
Open and caring
She asked questions, let me ask questions and explained andwers thoroughly
Reply from Agile Telehealth2026-08-04
Hi Leslie, it's wonderful to hear you had such a thorough and supportive conversation with our team. We're glad we could provide the answers you needed and appreciate your trust. We'll continue to ensure every patient receives clear guidance through the Agile Telehealth personalized approach.
-Agile Telehealth Team
Nurse practitioner was very attentive and informative. I appreciate her listening to all my concerns.
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customer · 3 reviews · Experienced 2026-07-18 ·
★★★★★
We had an audio issue but she powered…
We had an audio issue but she powered through with an effective session.
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Bruce Stika · 1 review · Experienced 2026-07-18 ·
★★★★★
Very knowledgeable
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Masha G · 3 reviews · Experienced 2026-07-16 ·
★★★★★
Attention to detail and thoroughness
Reply from Agile Telehealth2026-08-04
Hi Masha, it means so much to hear that you noticed our thoroughness and attention to detail. Thank you for choosing us and sharing your positive feedback. The Agile Telehealth patient support team will continue providing this high level of care for every step of your journey.
-Agile Telehealth
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Edith Black · 1 review · Experienced 2026-07-17 ·
★★★★★
All my questions were answered
Reply from Agile Telehealth2026-08-04
Hi Edith, it’s great to hear that we could provide the clarity you needed. Thank you for trusting the Agile Telehealth patient support team with your journey. We’ll continue to make sure every question is answered so you feel confident in your care.
-Agile Telehealth
Monica was very helpful and gave me great solutions for challenges in order to stay successful on my weightloss journey
Reply from Agile Telehealth2026-08-04
Hi Michelle, it’s wonderful to hear that Monica provided the helpful solutions you needed to navigate your challenges. Thank you for trusting the Agile Telehealth patient support team with your health journey. We’ll continue to provide that same level of dedicated care as you move forward.
-Agile Telehealth
Hi Pam, it’s wonderful to know that you found our process so seamless and straightforward. We appreciate you taking a moment to share your positive experience in these Agile Telehealth reviews. We’re committed to keeping our services efficient and accessible for everyone we serve.
-Agile Telehealth
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Andrea Morey · 1 review · Experienced 2026-07-17 ·
★★★★★
My experience with Agile Telehealth has…
My experience with Agile Telehealth has been consistently disappointing from the very start. My first order arrived with the wrong medication, and it took multiple calls with three different providers — each giving me conflicting instructions — before Dr. Grant finally identified that the medication had been sent in the wrong quantity. He personally instructed me to follow up directly with him going forward, but when I called back to schedule with him, I was told this wasn't possible and that I'd have to see whoever was available instead, meaning I'd have to re-explain my entire medical history all over again.
On top of that, the medication I was prescribed had no effect at all, so I was left paying significant costs with zero results.
The scheduling has also been a nightmare. On one occasion, I received a confirmation for a 2:30 PM appointment, showed up, and no one was there. After waiting, I got a new notification saying it was actually at 3:00 PM — I waited again, and still no provider joined.
Communication across the platform is inconsistent, follow-up commitments (like a promised 24-hour callback) were not honored, and I never felt confident that my care was being handled with any continuity or attention to detail. I ultimately had to cancel my care altogether.
I wanted this to work, especially given the cost of the medication involved, but I can't recommend this service based on my experience.
Reply from Agile Telehealth2026-07-20
Hi Andrea, we’re truly sorry for the frustration and lack of continuity you experienced with your care and scheduling. It’s clear we missed the mark on communication. We’re reviewing your case internally to improve the Agile Telehealth customer service experience and prevent these errors from happening again. Please email us at [email protected] so we can look into this personally.
- Agile Telehealth
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Christina Must · 1 review · Experienced 2026-07-15 ·
★★★★★
Natalie was great!
Natalie was knowledgeable, helpful and pleasant.
Reply from Agile Telehealth2026-08-04
Hi Christina, it’s so great to hear that Natalie made such a positive impression with her knowledge and kindness. Thank you for choosing us and for sharing your experience with the Agile Telehealth patient support team. We’re committed to maintaining this level of high quality care for you.
-Agile Telehealth
