Agile Telehealth (agiletelehealth.com) has a 4.4 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 86% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 86% of negative reviews. Last updated 2026-08-10.
We established a formula for my monthly prescription. I asked to wait a couple months because I had to finish a recent glp-1 prescription. He was very flexible, and informed me I could call back just prior to when my last dose will be to re-activate the prescription. Since my payment had already gone through, I was able to get a refund.
I like that the visit was on line. And at a time that I could talk.
It was a great experience and I am looking forward to seeing the outcome of my journey!
The communication from both Agile and the healthcare professional have been excellent.
Medical provider was very knowledgeable and helpful in explaining things.
I canceled my subscription before the meds even shipped and they kept my full $200 payment. I canceled because they wanted a bunch of continuous bloodwork which I was told was not going to be requested
Hi Nicholas , we’re truly sorry for the frustration you’ve experienced with your care and being asked for repeated bloodwork. We take your feedback seriously and this is certainly not the level of care we aim to provide our patients. . Please email us at [email protected] so we can look into this personally. - Agile Telehealth
Nurse didn’t come on video so felt awkward and impersonal. Seemed like it was not really important or necessary. Didn’t really seem concerned or interested in my health, just pushing papers through the mill
This was the best consultation I have had since starting the medication. She was caring, friendly, and knowledge. She answered all of my questions and provided feedback. She was amazing. I wish I could get her all the time.
This is my favorite practitioner that I’ve “seen”. I really liked her; and respected her suggestions and advice.
I would not use this company. My experience was frustrating. I paid the $50 lab fee expecting to move forward with TRT, only to learn afterward that TRT services were not available in Louisiana. When I requested a refund of the lab fee, it was denied. I believe customers should be informed of state availability before they are charged. Better communication upfront would have prevented this situation.
Hi Luke, we’re so sorry for the frustration you’ve had regarding service availability in Louisiana. It’s clear we should have been more transparent about state restrictions before any fees were charged. We’re taking your feedback to heart to improve the Agile Telehealth customer service experience for everyone. Please email us at [email protected] so we can look into this personally. -Agile Telehealth
This company is awful to deal with! The medication came with other ingredients that were not disclosed up front. I scheduled a care appointment and nobody showed up then they marked that I canceled it! It took 2 days for a nurse to return a phone call once I had a question. As a result of all of this, I canceled my membership over their poor customer service. Once canceled, I immediately lost access to the patient portal and could not extract my prescription details. Since this is a compounded formula, that’s important health information. I called customer service and requested an email of those details and was told no. However, I’m still within my 28 days that I paid for medication. This company is awful! Do your homework! There are much better companies out there!
Hi Traci, we’re truly sorry for the frustration you’ve experienced with your care and the difficulty accessing your prescription details. It’s concerning to hear about the missed appointment and the trouble you had with our customer service. We take your feedback seriously and want to ensure you have the health information you need. Please email us at [email protected] so we can look into this personally. - Agile Telehealth
Great experience. Easy to use and very accessible.
Love the way they listen to the concerns. If meds need to be adjusted they do it. Meds are effective and they are shipped very fast. I'm very satisfied.
Smooth process Not rushed
Doctor was courteous and attentive to my needs
I felt as though the clinician was genuinely interested in my concerns with my weight loss process
Great caring staff
Very happy with all of the clinicians I’ve met with. And quick to schedule (like within 30 minutes).
Very easy and affordable. Prompt service.
Hi Davidjon, it’s great to hear that you found our process easy and the service prompt. Thank you for your trust and for choosing our medical weight loss program. Your feedback helps us a lot. We’re committed to maintaining this high level of care and efficiency for you. The Agile Team
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