Great job!
As usual, LAX fanatic is at the top of their game with customer service! Thanks guys!
About Lacrosse Fanatic
Data updated- Website
- lacrossefanatic.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 2 reviews
- Replies to negative
- 60% (3/5)
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About this business
Welcome to Lacrosse Fanatic! We’re a family-owned business providing athletes with the highest quality lacrosse equipment available online. Whether you’re just beginning with this fantastic sport or play professionally, we have the gear and apparel you need to play your best. Our team is comprised of former high school, travel team, college, and professional lacrosse players and coaches. So, you can rest assured that we know what we’re talking about and will provide detailed and customized services for our customers.Explore our online lacrosse store, or visit us in person at our location in Sacramento, California. We hope to be your go-to shop for all your lacrosse equipment needs and look forward to helping you find what you’re looking for.
Written by the business, not verified by us.Is Lacrosse Fanatic legit?
Lacrosse Fanatic (lacrossefanatic.com) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 60% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-26.
What people say
GRATEFUL for a quick turn
GRATEFUL for a quick turn. Fingers crossed it delivers by Friday!!!
Product as posted
Product as posted. Arrived on time and as expected.
Top notch customer service
Top notch customer service! They strung a head within 24 hours for my son because he needed it for a tournament that weekend. However, we had a family emergency and had trouble getting to the store to get it before the tournament. I called to inform them about why we had not picked it up and they overnighted it to our house at no extra charge - we had it the next afternoon. Thank you guys!!
Prompt shipping and great selection of…
Prompt shipping and great selection of stuff.
Customer service is second to none
Excellent service and product was…
Excellent service and product was perfect. Thank you
Custom perfect
The custom strung head was perfect! Quick delivery, great color selection, just what my high school wanted. Would definitely purchase another if he needs it.
Friendly staff & website easy to navigate
Website is very easy to navigate. Staff was super friendly and helpful from the time I entered the store to pick up my items to the time I walked out the door. Lacrosse Fanatic always has what I’m looking for and at reasonable prices (as far as LAX gear goes).
smooth and fast transaction with…
smooth and fast transaction with incredible customer service. highly recommend!
Fast turn around and shipping
Fast turn around and shipping. Good communication.
Reply from Lacrosse Fanatic2023-07-21
Stephanie, Thank you for shopping with us. As with most orders placed on our website, yours shipped out the same day. And it looks like you will see it in just a couple of days. Please visit our site again the next time you need any lacrosse gear. Thanks again.
The perfect sales experience for me
The perfect sales experience in my opinion. Educate and inform me, but don't give me the hard sell. I appreciated the time the staff took to give me all of the options for our daughter's first kit. We'll be back for sure as she grows in the sport.
Reply from Lacrosse Fanatic2023-07-18
Matt, Thank you for your business. We are thrilled to hear that you had the perfect shopping experience. It sounds like our team executed our mission perfectly. Explain all of the options to the customer and let them decide for themselves what is best without any upselling. We hope your daughter loves the game. Please let us know if there's anything else we can do to help along the way. Thanks again.
Great advice for my grand boys.
Great advice for my grand boys.. good fitting, reviewed alternatives
Reply from Lacrosse Fanatic2023-07-11
Anthony, Thank you for your continued support. Your grandsons both ended up with sweet custom strung heads. We'll see you the next time they need something. Thanks again.
I made a mistake when ordering and was…
I made a mistake when ordering and was able to help correct it and we were able to get the correct head sent out. The person was extremely helpful. I will be making all of my lax gear buys here.
Reply from Lacrosse Fanatic2023-07-11
Kevin, Thank you for your business. We're glad we were able to catch your package before it left here and get the one you really wanted shipped out instead of the one you bought by mistake. We love hearing that we've created a loyal customer. Please let us know the next time you need anything. Thanks again.
Customer service is always great
Reply from Lacrosse Fanatic2023-07-11
Mike, Thank you for your repeat business. It is so good to hear that you are consistently getting the 5-Star service we strive for. We'll do it again the next time you stop by. Thanks again.
Service was great!
Reply from Lacrosse Fanatic2023-07-11
Mike, Thanks for shopping with us. We're glad you received great service from our team. We look forward to helping you again in the future. Thanks again.
Great customer service
Great customer service. They always make sure they sell us what we need and make sure we know how to properly use the equipment.
Reply from Lacrosse Fanatic2023-07-06
Brenda, Thank you for your business. We train all of our team members to educate our customers of their options and let them decide what fits best for their situation. We NEVER upsell. And we always want to make sure everyone leaves here feeling like they know what to do with their new gear. Thanks again.
An excellent experience all the way around.
Had an issue with the product upon arrival and Lacrosse Fanatics fixed it with no hesitation. Thank you!
Reply from Lacrosse Fanatic2023-07-07
Clint, Thank you for your business. We're sorry again that Cascade goofed on the specs of your custom helmet. It's rare that they make mistakes but they were quick to remedy the situation. Please let us know the next time you need anything. Thanks again
Easy to use
Easy to use. Good choices
Reply from Lacrosse Fanatic2023-07-05
Senta, Thank you for shopping with us. We're glad you found our website easy to use and offering a good selection of products. Please visit again the next time you need anything for lacrosse. Thanks again.
Buying online works just as well as going into the store!
Once again, great service and it was quick. We were down at the store a month or so ago to buy new netting for my son's goalie stick. Come to find out we had forgotten to buy the outer netting (not sure what that was called) and my son's tournament was coming up quick. I was able to go online, buy what I needed, and it was shipped overnight. Received the whole package the next day and everything worked out great. Fast, prompt and great prices. Thank you!
Reply from Lacrosse Fanatic2023-07-03
Alex, Thank you for your continued support. We're glad we were able to quickly get your stringing supplies delivered to you. We look forward to serving you again in the future. Thanks again.
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