liked the quick delivery
liked the quick delivery. i didn’t like that a wine was substituted that i didn’t order.
About Laithwaites Wine USA
Data updated- Website
- laithwaites.com
- Category
- Food, Beverages & Tobacco
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 100% (18/18)
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About this business
Family-owned wine delivery service. Huge range of award-winning, small-batch wines. Personalized cases. 100% money-back guarantee.
Written by the business, not verified by us.Is Laithwaites Wine USA legit?
Laithwaites Wine USA (laithwaites.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-28.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional wine selection and the great overall value for money offered by the company through very reasonable prices. People truly enjoy exploring the diverse, interesting and delicious varieties, noting that placing orders online is simple, efficient, and extremely convenient. However, some people mentioned frustrating issues with delivery services, such as packages arriving late, missing signature windows, or delivery attempts failing unexpectedly. A few customers also noted occasional frustrating mistakes with their orders, like receiving the completely wrong items or facing unexpected extra delivery charges.
Auto-generated from all reviews of this business. For reference only.What people say
completed on time and without a hitch!
Ordering was simple
Ordering was simple, delivery was prompt, and the wine, so far, is excellent.
Laithwaites offers well curated…
Laithwaites offers well curated European and other wines at very reasonable prices. I can rely on the favorites that I buy on a regular basis - like any dozen of Italian reds. Jon
Delivered on time
Delivered on time. Good wines.
Laithwaites Great service
My order came within 4 days of ordering with a lovely cheese try gift & always great wine especially for the price.
A varied collection of quality wines…
A varied collection of quality wines good for parties
Easy to order on line and by calling…
Easy to order on line and by calling in. Wines are received in record time. great wines.
Customer service:
Customer service: Laithwaites Wine has always provided exceptional customer service.
The wines are decent
The wines are decent, some better than others. I upgraded to the Reserve list and I'm glad I did. Kelby the one in charge of my account knows what I like and has me try new wines all the time. Rare occasion I don't like a bottle they give me credit for it. I would definitely recommend them. They also keep me abreast of a lot of good deals through my email and their Publications.
I am missing two bottles of the Rose's …
I am missing two bottles of the Rose's There were only 7 bottles in the case instead of 9
Last order was a gift of 12 bottles
Last order was a gift of 12 bottles. Unfortunately I had to call to place the order because the online version would not allow me to give a FedEx address.
Like the occasional sales that brings…
Like the occasional sales that brings the carton of wine to one I can affdord.
They respond quickly to my questions, usually the phone. They deliver the product on time. The wines are very drinkable, even the ones on sale.
They respond to. y questions either by e mail or on the phone
Good customer excited when I called to seek help with my order. Also the quick delivery.
Good customer exhibited when I called to seek help with my order. Also impressive was the quick delivery ahead of schedule.
Like the wines it offers as well as…
Like the wines it offers as well as discounts. Also like the advent calendar offered and being able to put a deposit down to guarantee one.
Their wines are really good and the…
Their wines are really good and the staff is always pleasant and helpful!
Great wines
Great wines, great price, nice gifts and fast service!
Ships almost immediately
Ships almost immediately. Great variety
Capitol zin is one of our favorites!
Capitol zin is one of our favorites!! Most wines we get from Lathewaites (sp) are great!
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