Laura Geller Beauty (laurageller.com) has a 4.3 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 93% of negative reviews. Last updated 2026-08-10.
Great products, easy ordering.
So impressed with the makeup that I ordered one for my daughter. She loves it.
Reply from Laura Geller Beauty2026-08-06
Hi Angela,
Thank you for taking the time to share your experience with Laura Geller Beauty. We are delighted to hear that you found the ordering process easy and that you are so impressed with the makeup that you purchased it for your daughter as well. It is especially rewarding to know that she loves it too.
We truly appreciate your support and are grateful to have you as part of the Laura Geller Beauty family.
Should you need further assistance, please do not hesitate to contact us via live chat at www.laurageller.com. We are always happy to help.
Products always available. Great products. Quality. Ordering was easy and discounts always available. Ships fast
Reply from Laura Geller Beauty2026-08-06
Hi Cecelia,
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you enjoy our products, appreciate their quality, and find our ordering process easy and convenient. It is also wonderful to know that our promotions and fast shipping have contributed to a positive experience.
We truly value your support and are grateful to have you as part of the Laura Geller Beauty community.
Should you need further assistance, please do not hesitate to contact us via live chat at www.laurageller.com. We are always happy to help.
Loved the products and will continue to order from Laura Geller Beauty.
Reply from Laura Geller Beauty2026-08-06
Hi Leslie,
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you love our products and plan to continue ordering from Laura Geller Beauty. Your support and loyalty mean a great deal to us.
We truly appreciate your trust in our brand and look forward to serving you again.
Should you need further assistance, please do not hesitate to contact us via live chat at Laura Geller Beauty. We are always happy to help.
advertised on going on clear but went on as very light beige. Did not match my skin color
Reply from Laura Geller Beauty2026-08-06
Hi Guadalupe,
Thank you for sharing your feedback. We sincerely apologize that the product did not match your expectations and appeared very light beige rather than blending naturally with your skin tone.
As a gesture of goodwill, we have issued a 15% refund on your order. We hope this brings you a little joy and demonstrates our commitment to your satisfaction.
Should you need further assistance, please do not hesitate to contact us. We are always happy to help.
Hi Linda,
Thank you for taking the time to share your kind feedback. We are delighted to hear that you love our products. Your support and enthusiasm mean so much to our team, and we truly appreciate your confidence in Laura Geller Beauty.
We are grateful to have you as part of our community and look forward to continuing to provide products you enjoy.
Should you need further assistance, please do not hesitate to contact us via live chat at Laura Geller Beauty. We are always happy to help.
M
Mrs C A Beaton · 5 reviews · Verified · Experienced 2026-04-17 ·
★★★★★
Love Laura Geller Beauty make-up first…
Love Laura Geller Beauty make-up first class service
Reply from Laura Geller Beauty2026-08-06
Hi Mrs Charlotte,
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you love Laura Geller Beauty makeup and that you have had a first-class experience with our service.
Your support and kind words mean a great deal to us, and we truly appreciate your trust in our brand.
Should you need further assistance, please do not hesitate to contact us via live chat at www.laurageller.com. We are always happy to help.
Hi Lisa,
Thank you for sharing your feedback. We are sorry to hear that the product did not meet your expectations.
As a gesture of goodwill, we have issued a 15% refund on your order. We hope this brings a little joy and demonstrates our appreciation for your support.
Should you need further assistance or have any questions about your order, please do not hesitate to contact us. We are always happy to help.
I bought the compact with the baked makeup that you can put on with damp sponge. 1st color I ordered was very pale. I didn’t try it right when it came so it was past the return date. I was trying to use up my old makeup first. At least now I know. I ordered a different color that was ok but it settles in the fine lines under my eyes. I bought it because I am 63 and read it was for mature skin. I will use what I have but probably not buy more.
Reply from Laura Geller Beauty2026-08-05
Hi Jackie,
Thank you for taking the time to share your experience with us. We are sorry to hear that the shade you initially selected was not a match and that the replacement shade settled into the fine lines under your eyes. We understand how disappointing this must be, especially since you chose the product based on recommendations for mature skin.
As a gesture of goodwill, we have issued a 15% refund on your order. We hope this brings a little joy and demonstrates our commitment to your satisfaction.
We truly appreciate your feedback, as it helps us continue improving our products and the experience we provide to our customers. Should you need further assistance, please do not hesitate to contact us. We are always happy to help.
Products are affordable and easy to use and I love her products quality is great and instructions are easy!!
Reply from Laura Geller Beauty2026-08-05
Hi Melissa,
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you find our products affordable, easy to use, and of great quality. It is especially rewarding to know that our instructions have helped make your experience enjoyable and effortless.
Your support and kind words truly mean a great deal to us, and we appreciate you choosing Laura Geller Beauty.
Should you need further assistance, please do not hesitate to contact us via live chat at www.laurageller.com. We are always happy to help.
Thank you so much for the wonderful feedback! We are thrilled to hear that you love your new makeup products and that your package arrived right on time. Providing beautiful formulas and excellent service is always our top priority! If you have questions or need assistance don't hesitate to reach out to us!
G
Gwen · 1 review · Experienced 2026-08-05 ·
★★★★★
Poor Customer Care
Did not receive the correct order. Didn’t receive the foundation and brush. I contacted customer service and they said I got what I ordered. Rather than waste energy trying to get them to address the issue, I bought a foundation and brush from Amazon that I am very pleased with. I will never order from LG again based on the poor customer service I received.
The products arrived quickly, were exactly as described and exceeded my expectations. The ‘spackle’ is the most amazing lotion in the world. One fingertip is enough to moisten my whole face. They have wonderful sales so I was able to purchase some for a friend with sensitive skin and turn her onto LG too.
Reply from Laura Geller Beauty2026-08-05
Hello Judith,
Thank you for taking the time to share your experience with Laura Geller Beauty. We are delighted to hear that your order arrived promptly, exceeded your expectations, and that you are enjoying our Spackle product.
It is especially rewarding to know that you found the product so effective and that you were able to share your positive experience with a friend. Your kind words and support truly mean a great deal to us.
Should you need further assistance, please do not hesitate to contact us via live chat at www.laurageller.com. We are always happy to help.
I liked the Laura Geller products. I found the fountain easy to apply and covers evenly. Not wearing g much make up, I’m getting used to and experimenting with the shading and blush as well as the eye shadows
I wanted to love it, but it seems to settle in every crease and line on my face.
Reply from Laura Geller Beauty2026-08-04
Thank you for sharing your feedback. We're sorry to hear that the your order didn't perform the way you hoped. We understand how disappointing it can be when a product that you're excited to try ends up settling into fine lines and creases rather than creating the smooth, natural-looking finish you're looking for. Since everyone's skin type, texture, and hydration needs are different, results can vary from person to person. We truly appreciate you giving the product a try and taking the time to share your honest experience. Your feedback is valuable to us and will be shared with our team.
J
Julia Barker · 5 reviews · Experienced 2026-07-31 ·
★★★★★
Never received my £80 order
Never received my £80 order! Spoke through chat a couple of times, they try and fob you off. Had an email saying it’s dispatched, it hasn’t been! Asked for a full refund as they are totally useless. Cheek to give me a 15% code….. defo not using that 😂
Reply from Laura Geller Beauty2026-08-05
Hi Julia,
We are truly sorry to hear that you still have not received your order and understand how disappointing and frustrating this experience has been, especially after reaching out multiple times for assistance. This is certainly not the level of service we strive to provide, and we sincerely apologize for the inconvenience caused.
Please know that we genuinely want to get this resolved for you as quickly as possible. If you would be willing to give us another chance, we kindly recommend reaching out to our Customer Care Team via live chat at www.laurageller.com. Rest assured that we will promptly review your case and proceed with your preferred resolution, whether that is a refund or any other appropriate assistance.
Our goal is always to ensure that every customer has a positive experience with us, and we regret that we have fallen short of your expectations on this occasion. We appreciate your feedback and the opportunity to make this right.
Hi Almeda,
Thank you for taking the time to share your feedback. We are delighted to hear that you are enjoying both of your lipsticks and that they have met your expectations.
Your support means a great deal to us, and we truly appreciate you choosing Laura Geller Beauty.
Should you need further assistance, please do not hesitate to contact us via live chat at www.laurageller.com. We are always happy to help.
Hi Carrie,
Thank you for taking the time to share your feedback. We are delighted to hear that you are enjoying our products and that you have had a positive experience with Laura Geller Beauty.
Your support and kind words are greatly appreciated, and we are grateful to have you as part of our community.
Should you need further assistance, please do not hesitate to contact us via live chat at www.laurageller.com. We are always happy to help.