Leafwell made it simple
Leafwell made it simple to obtain a medical card in Virginia. The physician I spoke with had good advice on strains to buy.
Leafwell (leafwell.com) has a 4.3 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Health & Medical and its reputation is good. 84% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-12.
Leafwell made it simple to obtain a medical card in Virginia. The physician I spoke with had good advice on strains to buy.
it was easy to contact and approval process was very good
The process was fairly easy, but I thought i was getting the med card, vs a letter. I need to see where to get the card
Straightforward, easy process
Fast response and fast results in a friendly manner.
12/22/25 A week after this report Leafwell refunded the full amount. Giving 2 stars as Customer Service + Travel Knowledge Help + Discount Dispensaries are lacking for the price. TL;DR: If we hadn't had the charge sprung on us none of this would've happened. We would have continued contact with yall to find out yall couldn't properly assist. We would've been evaluated for free by goodcannanow than used the 79$ to pay for the application + fee for the visiting state + have money left over for medications. We wouldn't have been swindled out of 79$ without proper assistance and left in a frustrating situation. Response to LeafWells reply: The main point here is that we were surprised charged. If that hadn't happened than we would've had more time to further research and discuss with the CSR. We would've found out yall could not in fact certify for the state we are planning to visit. We would've never gone through yall. However, since the charge immediately went through, we were pressured to make a decision + yall charge for cancels. The process is still confusing. The wording in the terms and on yalls fact pages. We were given the impression that if we couldn't be properly helped + the certification was not used, we would receive a refund. On top of that come to find out we qualified for a FREE evaluation for certification. To make matters worse the physician made it seem as if this was an easy fix through the dispensary visiting state but it's in fact not. The visiting state requires an extra application + fee so seeing how we are already paying a lot out of pocket for healthcare and yall cannot assist due to restrictions it makes more sense to not go through yall. Really hope yall decide to be fair and refund in this case. If yall truly care about helping people on a budget getting back on their feet with proper healthcare yall would. So glad we didn't go with yalls membership as that's even more money that we would be out of as the 1/2 off certification would've gone to waste (yall reconfirmed yall don't cover the visiting state) and the dispensaries by us don't participate in yalls discount program. Which by the way yall have unfairly pay walled so we couldn't even access that information until after payment. It's already bad enough we have been scammed out of 79$ that would've gone straight to care cost + medications. Original Review: On Dec.17th 2025 we were looking online comparing prices for our medical marijuana program certification. We stumbled upon LeafWell and thought it seemed like a great flexible option to consider as they covered many areas and we travel. Once we registered, we realized we couldn't get a total or appointment dates unless we put in our credit card information. We did reach out to the bot for assistance before submitting our information and it confirmed the amount and that we could put in any discount codes during checkout than make an appointment than after checkout confirm the appointment. However, once our credit card info was placed and we hit next, we were charged. There was no confirmation, no place to put the discount code nothing but giving them payment than making an appointment! We reached out the chat bot about this and they stated an agent would contact for assistance. A few hours later an agent contacted about posting the discount and we could see a 0.00 transaction pending in our account as well as the initial 79.99 pending. We scheduled our appointment thinking we would be able to get the help necessary or get refunded if it didn't go well as per the LeafWell refund policy. The appointment started off smooth getting approved wasn't difficult as had supporting documentation of qualifying diagnosis. Once we reached towards the Q&A portion everything changed. Found out that the physician, while kind, was not licensed in both states needed to get approval for. He suggested contacting the visiting dispensary as well as contacting LeafWell about this. So, after the appointment contacted the visiting state dispensary and the state health dept website. They both came back that we needed a different approval for visiting states. Also found out that goodcannanow provides FREE Louisiana Certification. So contacted LeafWell chat agent immediately to request assistance in getting the out of state temp card yet they cannot assist even though the visiting state does have a medical marijuana card program. According to them we also do not qualify for a refund even though services were incomplete and we haven't even used the certification yet! We wrote in formally to support at LeafWell and are waiting for a reply about our refund. We have contacted our financial institution about the unauthorized charge + incomplete services and were informed we must wait for the transaction to not be pending to dispute.
Hello Q-P! Thank you for taking the time to provide us with your feedback. We see that you registered for Louisiana and spoke to a provider licensed there. As the additional state you were seeking a certification for does not allow telemedicine, our provider was unable to provide information about that state's program or issue a certification that could be used there. Additionally, our terms and conditions, shown before payment details are entered, explain that patients are charged and only refunded if they are not approved. I sincerely apologize for any confusion or inconvenience caused. I will let our escalations team know and ask that they contact you as soon as possible to see if there is any help they can provide.
Very respectful and reasonable on pricing
DO NOT USE THIS COMPANY! They sent me a confirmation number saying they renewed my medical card which was bogus. I come to find out, the cancelled my renewal after i paid them and completed the virtually meeting with the dr. I had to go through my family dr. and multiple calls with the state to get this sorted out. Its been over a month without having access to my medicine thanks to Leafwell.
Hello Bill. Thank you for taking the time to leave us feedback. We appreciate you bringing this to our attention. We're very sorry to hear about the difficulties you experienced with your medical card renewal and the impact this had on your access to medication. I completely understand how important it is for you to be able to access your medication in a timely fashion. From the information left on the review, I am unable to locate a chart for you. I would like to be able to notify our escalations team to see if there is anything they can do to help. If so, please send us an email at [email protected] with the subject being "Attention: Escalations Team" so that they can assist.
This experience was quick and easy and I appreciate the opportunity.
Recertified my medical card through Leafwell. Fast and easy process
I love leafwell membership because of the 30% discount!!!
Leafwell makes getting your cannabis card so easy. They do all the work. A few short questions and you're done. The doctors are polite and non judgemental.
Phone call did not come at scheduled time, but did take place on the day scheduled.
I had a great experience! Dr. was very nice and it didn’t take long at all! Definitely would recommend!
Easy and caring. Thanks for the help.
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