Lease End

Great service - Quick and Painless

Quick, easy, transparent. Great service throughout process

Misleading Numbers

When someone leases a car for 2,3,4 yrs. they are given a residual. This is a number that they can buy the car at the end of the lease. This is what I owe should I decide to buy the car at the end of the lease. This is what I put on the app. ($15,000). I sold cars for 15 yrs. and every deal I wrote I ALWAYS verified what the customer owed before proceeding with numbers and writing a deal. Never did I or the dealership I worked for take the customers word for what they owed. We always verified what the customer owed by calling who the vehicle was financed with. A customer is not obligated to buy the car at lease end so when Lease Ends app. asked how much I owe on the car I told them $15,000 because this is what I could by the car for. This is what I could finance. What lease end did was work their numbers on the $15,000 and presented fantastic numbers based on that $15,000. Did I try to deceive them by saying $15,000? No I did not!!!!! I answered a question on the app. My monthly payment before Lease End was $500. Lease end presented $378/month. This was a absolutely fantastic!!! I signed the deal. Approx. 4 hrs. later Lease End called and said they could not honor the deal because the buy out was much more. My monthly payment would not be 378/month or even the original $500/month. It would now be $592/month. After a few choice words I told them to cancel the deal. They should have called for a pay off and then worked numbers based on that. Very, very poor business practices. I used to work for a dealership that would tell customers "We don't have time to get you through finance today but hey take the car home and enjoy it for the w/e". We assured them that their monthly payment would be within their budget. When they came back Monday we told then their monthly payment was much higher. All w/e long the customer drove the car with his family and fell in love with it. Any future customers please be aware of the payoffs they are using. It seems like a great deal until they call you hours later and say they used the wrong payoff and the numbers THEY quoted and what you signed are totally different.

Ease of purchase.

Ryan was amazing

Ryan was amazing, explained everything perfectly and made sure I was comfortable with the whole process. He never pushed me into anything g and gave me ample time to think things through.

The hard work during negotiations with…

The hard work during negotiations with lenders.

The worst company I have ever dealt with

Fast and Amazing Service

Dealing with Lease End was amazing and easy. In less that 24 hours I went from applying to accepting an offer to buy out my lease. I couldn't be any happier.

I didn't know what I was going to do

I didn't know what I was going to do. I thought my only option was to trade the car in and get another lease. But I got a great interest rate from Lease End, which made my monthly payments affordable. Logan was great and walked me through the entire process. So easy!

It was perfect

It was perfect. Took unbelievably short time to get everything done. Liked the guy who helped me. Trevor Jacobson was fantastic.

Ben from Idaho

Ben, my specialist is just that... Special. I am so grateful I reached out to Lease End because I LOVE my car. Can't touch anything like it, new OR used in today's volatile market. Ben was outstanding and i swear that I have NEVER had such a fast, simple and pleasant experience like this.ASK FOR BEN, people! Use Lease End and dont let the others stick it to you.

Super easy experience

Super easy experience. Would recommend this Company to anyone looking to get out of a lease and into a purchase. Thank you!

My agent was very helpful and explained…

My agent was very helpful and explained the process well to help me understand each step I really appreciate that. He was very nice and friendly and helped me feel at ease. This whole experience help take the pressure off as I was feeling very overwhelmed.

Ashley

Ashley, was very professional, knowledgeable, and patient with me. She made me feel very comfortable in helping with this new transition.

Lease End was such an easy process

Lease End was such an easy process. Ben was super helpful! I would highly recommend them to anyone wanting to buy out their lease.

I stopped the preliminary application for a buyout…

I stopped the initial application on the website immediately when they asked for birthdate and social security number at the very end, before I even got options or someone to talk to! The claim in the initial application is that it is to "confirm identity"... HUGE RED FLAG!! I am very wary of compnies that demand those things right away unless I am literally filling out a loan application from a bank. I am not having hard inquiries from some rando company that I haven't even discussed anything with yet. They already have your car information in the application, by which they can give you potential lenders an estimate based on a range of possible credit score brackets with various companies. I went on here to check their legitimacy and saw some concerning reviews. It sounds like a bait n' swich where THEY buy your car through some other bank. They don't actually recommend different options. That would mean that there is no way to really discern if the bank they go through is actually the best deal. If I had to guess... you end up screwed. Personally identifiable, sensitive information should be between you and the bank you recomend me to choose. If it seems bad. it probably is bad.

It was a quick process and Ben was very…

It was a quick process and Ben was very helpful.

What started as a enquirer phone…

What started as a enquirer phone conversation &that was me asking so many question , the Customer Rep Sterling answered ALL my questions & even checked with is Senior Advisor that the info was accurate,this made me feel more comfortable as the conversation went on. I was driving back to Maine from Massachusetts ( about 55 minute ride) and honestly by the time I got off my exit to pull over & sign documents I bought out my Lease. Lease End made this process so so easy with no stress at all, they are taking care of everything. Best part I get to keep my existing license plate & just drive my SUV that I love ! Oh and did I mention o money down & payments are lower than the lease ! Thank you Sterling & Lease End !

Top notch service

From the moment I clicked on the website, it’s been a seemless process; everything I wanted to accomplish with a one stop shop; Cameron has been excellent with top notch service

Very transparent and easy to deal with

Very transparent and easy to deal with. I did not feel pressured at all. When I received a better offer, I let them know and they found a lender who could beat the offer. I had read that they use pressure on customers to buy additional warranties and insurance but that was not my experience at all. I was told what they offered and ended up adding the gap insurance after I had time to evaluate it. Much better experience than the dealer or using a local credit union as they also take care of the tax and title for a reasonable price.

Highly recommended!!

I was planning on buying out my lease for a while now and, not gonna lie, was absolutely dreading going to the dealership to do it. This was an AWESOME experience! Quick, easy, and (almost) completely stress-free!! Ask whatever questions you want and you will get an honest answer. I can't recommend this enough!!