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Legal Services & Government

LegalZoom

205 reviews

4.7205 reviews
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About LegalZoom

Data updated
Website
legalzoom.com
Category
Legal Services & Government
Location
United States · Mountain View
Status
Unclaimed
Last 12 months
205 reviews
Replies to negative
60% (9/15)
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Is LegalZoom legit?

LegalZoom (legalzoom.com) has a 4.7 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 60% of negative reviews. Last updated 2026-08-10.

What people say

快速简单的有限责任公司设置

该过程很容易在网上进行。我期待与 legalzoom 建立业务关系。

Reply from LegalZoom2026-08-03

Treneice, We're so glad to hear that you found our online process easy to follow. We appreciate your positive feedback and look forward to a successful business relationship with you! Best, Shubhi

LegalZoom 始终是我的第一选择...

当涉及到法律文件时,LegalZoom 始终是我的第一选择,现在这个过程非常简单,整个过程的每个页面都提供了清晰的信息。 谢谢法律缩放!

Reply from LegalZoom2026-08-03

Steven, We're so pleased to hear that our legal document process has been simple and clear for you. We truly appreciate your trust in us and are delighted to be your first choice. Best, Shubhi

做 TM 损失了 1700 美元

1500 美元做一次 TM。一个问题回来了,电子邮件丢失了。他们从来没有打过电话什么的,我的 TM 也丢了。然后我上诉并删除了他们,但他们从未删除自己,所以我也失去了上诉费!他们永远不会拿起电话给你打电话,这一切都是在他们收到你的钱后自动完成的。 1700 美元一无所获!那可是很多钱啊!!!!

Reply from LegalZoom2026-08-01

Hi Mary, I have requested more information so I can look up your account and escalate to our Care team so that we get a chance to make this right. UPDATE: Thank you for providing more info. I was able to find your account and create a case with our Care team to review. Someone will reach out to you very soon. Regards, Jason

他们很好,但我说的不同......

他们很好,但我在不同时间与不同的人交谈时注意到,有些代理人比其他代理人更有知识,有些代理人比其他代理人沟通得更快,否则他们就很好

Reply from LegalZoom2026-08-03

Amer, We appreciate your feedback and are glad to hear about your positive experiences. We are always working to ensure consistent knowledge and communication speed across our team. Best, Shubhi

我喜欢我的个人关注……

我喜欢客户经理对我个人的关注。很高兴知道有人了解我和我的业务需求

Reply from LegalZoom2026-08-03

Hi Dawn, We're so glad to hear you appreciate the individual attention from your account manager. It's wonderful that they understand your business needs. Thanks a lot for your feedback. Best, Aishwarya

始终如一的真诚服务

始终如一的真诚服务。 我感觉并认为 Legal Zoom 知道他们在做什么……并且关心他们在做什么。 能力与关怀的罕见而卓越的结合。

Reply from LegalZoom2026-07-31

Hi Cathy, We're so happy to hear you feel we know what we're doing and care about our work. We appreciate you recognizing our competence and care! Best, Aishwarya

真的很棒的服务!

我所有的问题都得到了解答并了解发生了什么事。 得到了我需要的帮助。

Reply from LegalZoom2026-07-31

Hi Cathy, We're so glad we could answer all your questions and that you understood what was going on. We appreciate your positive feedback for our customer service! Best, Aishwarya

代表很有礼貌

代表很有礼貌,耐心,善于倾听,而且很专业。听起来并不匆忙。能够准确地提供所需的信息和策略来完成我提出的请求。

Reply from LegalZoom2026-07-31

Hi Ignacio, We're happy to hear that our representative was courteous, patient, and professional on the support call. We appreciate you acknowledging their ability to accurately provide the required information and strategies. Best, Aishwarya