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Legal Services & Government

LegalZoom

205 reviews

4.7205 reviews
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About LegalZoom

Data updated
Website
legalzoom.com
Category
Legal Services & Government
Location
United States · Mountain View
Status
Unclaimed
Last 12 months
205 reviews
Replies to negative
60% (9/15)
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Is LegalZoom legit?

LegalZoom (legalzoom.com) has a 4.7 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 60% of negative reviews. Last updated 2026-08-10.

What people say

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Dr. Maurice Frazier · 1 review · Verified · Experienced 2026-08-04 ·

Everything was very easy to understand

Everything was very easy to understand, especially for someone like me who is doing this for the first time. I even got a courtesy call from one of the representatives when I had paused in my process to make sure I understood everything. Great service!

Reply from LegalZoom2026-08-07

Dr. Maurice, We're delighted to hear that everything was easy to understand, especially for a first-time user. We appreciate you highlighting the courtesy call from our representatives to ensure you understood everything. Best, Shubhi

A
Andre Lee · 1 review · Verified · Experienced 2026-08-03 ·

They made the process so seamless

They made the process so seamless. And spelled things out for me that needed spelling

Reply from LegalZoom2026-08-07

Andre, We're so happy to hear that you found the process seamless and that we were able to provide clear explanations. Your positive feedback is truly appreciated! Best, Shubhi

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Ruby Simmons · 1 review · Verified · Experienced 2026-08-06 ·

My issue was taken and understood with…

My issue was taken and understood with results. The agent was pleasant and knowledgeable

Reply from LegalZoom2026-08-07

Ruby, We're so glad to hear that our agent was pleasant and knowledgeable, and that we were able to achieve a positive outcome for you. We appreciate your feedback! Best, Shubhi

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Roy Butler · 1 review · Verified · Experienced 2026-08-06 ·

Trupti Chhadikar was extremely polite…

Trupti Chhadikar was extremely polite and helpful.

Reply from LegalZoom2026-08-07

Roy, We appreciate you sharing that our team member was extremely polite and helpful. We are so glad we could provide a great experience for you! Best, Shubhi

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GP · 1 review · Verified · Experienced 2026-08-06 ·

Quick service

Quick, prompt, and courteous service.

Reply from LegalZoom2026-08-07

GP, We appreciate you sharing that our service was quick, prompt, and courteous. We are so glad we could provide a positive experience for you! Best, Shubhi

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Juan Quezada · 1 review · Verified · Experienced 2026-08-06 ·

Always extremely helpful!

Reply from LegalZoom2026-08-07

Juan, We're so happy to hear that you had a great experience with our services. Appreciate your feedback. Best, Shubhi

J
Jay · 1 review · Verified · Experienced 2026-08-07 ·

Miguel knows his stuff

Miguel knows his stuff. Explains subject matter clearly and straight forward. He's very patient and listens to questions carefully. I'd work with him at any opportunity available. Hiscox is a great company. I currently have Professional Insurance with you now and am looking forward to continuing our great relationship.

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JDD · 1 review · Verified · Experienced 2026-08-07 ·

A stressless clear and concise…

A stressless clear and concise experience!!

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Peter Caminiti · 1 review · Verified · Experienced 2026-08-03 ·

Your customer service person was very…

Your customer service person was very kind. Professional and answered all my questions to my satisfaction.

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Robert Tubbs · 2 reviews · Verified · Experienced 2026-08-03 ·

Too exspensive

Too exspensive. ChatGPT can give you advice costing nothing! Always confirm you receive!

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Bradley Stephen Barrs · 1 review · Verified · Experienced 2026-08-07 ·

Someone called me from your agency…

Someone called me from your agency before I even finished all the questions trying to upsell me and couldn't even get my name correct. get it together

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Daquwan Gregory · 2 reviews · Experienced 2026-08-07 ·

It's always a pleasure working with Legal Zoom

It's always a pleasure working with Legal Zoom. Everytime I speak to someone I feel as though I learn something new abkut the company. I tell everyone body my experience and new insights that I learn about the company. One of the BEST choices I've made in 2024. Thank You!!

C
Catalina Hinojosa · 4 reviews · Verified · Experienced 2026-08-06 ·

Loved your staff Tovar

Tovar was amazing I really felt informed about my decisions

Reply from LegalZoom2026-08-07

Catalina, We're so happy to hear that our team member made you feel informed about your decisions. Thank you for your positive feedback! Best, Shubhi

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Cynthia Jackson · 1 review · Verified · Experienced 2026-08-07 ·

RHIA MAE MINTALAR was thorough

RHIA MAE MINTALAR was thorough, patient, knowledgeable, and informative. She was also kind. It was great customer service.

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Kathryn C · 1 review · Verified · Experienced 2026-08-07 ·

THE LEGAL ZOOM REPRESENTATIVE WAS…A JOY TO WORK WITH!

THE LEGAL ZOOM REPRESENTATIVE WAS GREAT! WONDERFUL PERSONALITY! A DEFINITE ASSET TO YOUR ORGANIZATION.

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Brent Haney · 1 review · Verified · Experienced 2026-08-07 ·

A Meaningful Call

great call, I needed to understand how you guys could help me - the call was so productive!!!

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Joshua Hall · 1 review · Verified · Experienced 2026-08-07 ·

Marg was awesome.

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Karen S · 2 reviews · Verified · Experienced 2026-08-07 ·

Just a generally nice encounter

Just a generally nice encounter. Ana made sure I had every thing I needed.

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Andres Florez · 2 reviews · Experienced 2026-08-07 ·

Brianna Mares was very helpful and…

Brianna Mares was very helpful and professional. She answered all my concerns.

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Nathan McMullan · 1 review · Verified · Experienced 2026-08-07 ·

The customer service was very good

The customer service was very good! The Staff member that help me was very polite and did a great job at helping me resolve my issue.