He was very quick and answered my…
He was very quick and answered my questions thoroughly...excellent attention to issues.
About LegalZoom
Data updated- Website
- legalzoom.com
- Category
- Legal Services & Government
- Location
- United States · Mountain View
- Status
- Unclaimed
- Last 12 months
- 205 reviews
- Replies to negative
- 60% (9/15)
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Is LegalZoom legit?
LegalZoom (legalzoom.com) has a 4.7 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 60% of negative reviews. Last updated 2026-08-10.
What people say
very quick and easy now I finally have…
very quick and easy now I finally have my LLC formed for a business 23 yeras old!
Great customer service
Keep Michelle around
Keep Michelle around. She worked so hard to find out why my credit card was charged $399. She is amazing, smart and lots of fun!!!
What a really simple process
What a really simple process! Amazingly low price until the end of the month. Actually took about twenty minutes. This was an update to an earlier one i had done. My son is now of legal age. And he has shown himself to be a responsible adult. Plus I am in control of any tough medical decisions. This has provided me with peace of mind. As I have attained my seventy-fifth year. My son will have an easier life.
Kind & courteous representative!
Clarity and thoroughness
Voughn answered all my questions about transferring my LLC to another state (vs. expanding). He provided a lot of clarity and offered to follow-up with me when I’m ready to execute.
Reply from LegalZoom2026-08-06
D. Reese, We are pleased to hear that our team member, Vaughn, provided clear, helpful guidance on your LLC transfer questions. We appreciate you sharing your positive experience with us. Best, Shubhi
Very easy and helpful to apply
Very easy and helpful to apply. Application process was extremely easy to navigate. D Rodgers
Reply from LegalZoom2026-08-06
David, We're so glad to hear that you found the application process easy to navigate and helpful! Your positive feedback is truly appreciated. Best, Shubhi
Very helpful and also kind
Very helpful and also kind. Answered all my questions. Thank you!
Reply from LegalZoom2026-08-06
Brenda, We are so happy to hear that our team was helpful and kind. We appreciate you sharing your positive feedback and are glad we could answer all your questions! Best, Shubhi
Two Twenty Tile LLC
The process was extremely easy, and informative. I basically just filled in the blanks and let the LeagalZoom professional team do the rest. I would recommend LeagalZoom to anyone looking to form an LLC.
Reply from LegalZoom2026-08-06
Joshua, We're happy to hear that forming your LLC was an extremely easy and informative process. We appreciate you recommending our services to others looking to form an LLC. Best, Shubhi
I had a minor change to my DBA
I had a minor change to my DBA, and it was done so fast. Customer service is excellent. The revised version of my DBA was posted within 48 hours. The quick turnaround was amazing. I cannot thank LegalZoom enough for what they do for their clients. I am very pleased with their service. Thank you
Reply from LegalZoom2026-08-06
Miss Davis, We're happy to hear that your DBA change was processed so quickly and that you found our customer service excellent. We appreciate your kind words about our quick turnaround and are pleased that you are very satisfied with our service. Best, Shubhi
Eden Gravina was extremely helpful in…
Eden Gravina was extremely helpful in getting me signed up with the appropriate instrument for my estate planning needs. Very impressive !!! Thank you ! ⭐️⭐️⭐️⭐️⭐️
Reply from LegalZoom2026-08-06
Kurt, We're so happy to hear about your positive experience! We appreciate you recognizing our team member, Eden, for their helpfulness in getting you set up with the appropriate instrument for your needs. Best, Shubhi
Great job helping me on 16 year old…
Great job helping me on 16 year old paperwork!
Reply from LegalZoom2026-08-06
David, We're so glad we could help with your paperwork! We appreciate your kind words. Best, Shubhi
Clear directions
The directions were very clear and I was walked through every step.
Reply from LegalZoom2026-08-06
Megan, We're happy to hear that our directions were clear and that we were able to guide you through each step of the process. Thank you for your feedback! Best, Shubhi
LegalZoom made the LLC formation…
LegalZoom made the LLC formation process simple and stress-free. The website was easy to use, the instructions were clear, and the overall experience was excellent. I highly recommend their services!
Reply from LegalZoom2026-08-06
Hi, We're so pleased to hear that your LLC formation process was simple and stress-free. We appreciate you highlighting the ease of use and clear instructions. Best, Shubhi
Sarah was amazing she really took the…
Sarah was amazing she really took the time with me to help me out. Great personable customer service.
Reply from LegalZoom2026-08-06
Michele, We are so glad to hear our team member provided amazing, personable customer service and took the time to help you out. We appreciate your kind words! Best, Shubhi
Great!!
Very Helpful
Explanation of Disconnected Information
I was seeing a disconnect between what I had updated online and a document I received in my email. Mary was very patient and knowledgeable and provided me the information and explanation I needed.
Reply from LegalZoom2026-08-06
KL, We're glad to hear that our team member, Mary, was patient and knowledgeable in providing the information and explanation you needed regarding the disconnect between your online updates and the document received. Best, Shubhi
Brianna Mares was very intelligent
Brianna Mares was very intelligent, professional and polite.
Mary answered my questions and…
Mary answered my questions and resolved my issue quickly and efficiently.