LegalZoom (legalzoom.com) has a 4.7 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 60% of negative reviews. Last updated 2026-08-10.
Eden was personable, genuine, and knowledgeable, without being pushy. He’s a real credit to the LZ client services team! Thanks, Eden!
Hi Mike, We're so happy to hear about your positive experience! We appreciate you recognizing our team member, Eden, for their genuine and knowledgeable assistance. We greatly appreciate your feedback about our customer service. Best, Aishwarya
Hi Christopher, Thank you for taking the time to write a positive review about your LegalZoom experience! We wish you the best with your business formation. Best, Aishwarya
Michael, We're so happy to hear that you had a great experience with our services. Appreciate your feedback. Best, Shubhi
I was stuck in a cycle in the online form where I keplt filling it out and the system would not save my responses. Ravi was able to get my form completed and submitted for me and get my process moving.
Carolyn, We're glad to hear that our team was able to help you complete your form and move your process forward. We appreciate you sharing your positive experience. Best, Shubhi
The constant upselling tactics are insufferable.
Hi Anthony, We appreciate your feedback regarding our sales approach. I will pass the feedback along so the team can review. Best, Jason
I had a problem with a re-occurring subscription for consultation and, finally, was able to get this waived. It took (3) phone calls and a total of ~60 minutes on the phone to get this resolved. Finally, a very kind representative contacted me back and agreed to waive the subscription charge. I was very thankful!
Thomas, We appreciate you sharing your experience with us. We understand that resolving the recurring subscription took more effort than it should have, and we are glad our representative was able to help waive the charge. Your feedback helps us improve our processes. Best, Shubhi
Oscar, We're so happy to hear that you had a great experience with our services. Appreciate your feedback. Best, Shubhi
Kind, clear, helpful, and thorough. This was a textbook example of good support to the letter of how execution was intended.
Robert, We're so glad to hear our support was helpful and thorough. We appreciate your positive feedback on how well we executed our service! Best, Shubhi
Masse worked with me the entire time and was absolutely marvelous1
THE APPLICATION EXPEDITED MY ORDER TO COMPLETE AND PRINT WHEN I HAD PUT IT ON PAUSE TO REVIEW.
Highly recommended. Thank you LegalZoom
The human VA, Kim, helped me, which was great. I did not like how simple it was but I did not like all the advertising and stuff to purcharse
Maryam, We appreciate your feedback and are glad our team member, Kim, provided great assistance. We understand your concerns about the simplicity and advertisements, and we are always working to improve our offerings. Best, Shubhi
Micheal, We're so happy to hear that you found the process straightforward and easy to understand. Thank you for sharing your positive experience with us! Best, Shubhi
Dishonest policy regarding renewals - they don't let you know you have a subscription, or that the subscription renews. They charged me 299 for a service I do not use, and the day they charged me, they refused to refund it. Now I have a year to use a service I don't want or use. Dishonest policy, dishonest company.
Welmar was patient - Happy to answer my questions & pleasant in her disposition. It was definitely a positive experience.
Mary, We're so glad to hear that our team member, Welmar, was patient, pleasant, and happy to answer your questions. We appreciate you sharing your positive experience! Best, Shubhi
ELYAHOU, We appreciate you sharing your experience with us. We are so glad that our team member, Rhutika, was helpful. Best, Shubhi
It was fast . Job well done
205 reviews matching