LegalZoom (legalzoom.com) has a 4.7 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 60% of negative reviews. Last updated 2026-08-10.
My chat with the advisor was very helpful.
Lisa, We appreciate you sharing that your chat with our advisor was helpful. We are so glad we could provide a positive experience for you! Best, Shubhi
Today I had an excellent experience in the phone call, because she helped me updating the information and restoring the login to the account.
Alejandra, We're so happy to hear you had an excellent experience during your phone call! We're glad our team member was able to help you update your information and restore your account login. Best, Shubhi
FD, We're so happy to hear that you had an awesome experience with us. Appreciate your feedback. Best, Shubhi
She was so patiently stayed on the phone while I input all info and completed the transaction. She even confirmed that the order was placed successfully.
Thomas, We appreciate your feedback! We're glad to hear our team member was patient and confirmed that your order was placed successfully. We're happy you had a positive experience. Best, Shubhi
Diamond is very professional easy to work with I would definitely recommend diamond
Chris, We are so glad our team member, Diamond, was professional and easy to work with. We appreciate your recommendation! Best, Shubhi
Nathalee, We're so happy to hear that our service was fast and convenient for you. We appreciate you taking the time to leave us feedback! Best, Shubhi
Friendly, patient, helpful and kind.
Justine, We appreciate your kind words and positive feedback. We're so glad we could provide a helpful experience! Best, Shubhi
Integrity, We're glad you found our guidance helpful at every step. We appreciate your positive feedback. Best, Shubhi
Arthur, We're so happy to hear that you found our services helpful. Appreciate your feedback. Best, Shubhi
Very helpful. Resolved my concerns in an efficient and pleasant manner!
Rick, We're so glad to hear that your concerns were resolved efficiently and that you had such a pleasant experience. We appreciate your positive feedback! Best, Shubhi
Hi Nathan, We are so glad to hear that you found it easy to get your questions answered. We appreciate your positive feedback regarding our customer support! Best, Aishwarya
Sumaiya gave us AMAZING CUSTOMER SUPPORT!!! Walked me through every step and was very patient!! LOL!! Great experience!
Hi Lewis, We're so glad to hear our team member, Sumaiya, provided amazing customer support, walked you through every step, and was very patient. We appreciate your positive feedback! Best, Aishwarya
Hi Derrick, Thank you for taking the time to write a positive review about your LegalZoom experience! Best, Aishwarya
I had a little trouble understanding what the agent was telling me, but we worked through and he helped me resolve the problem.
Hi Tracey, We appreciate your feedback about our support call and are glad our agent ultimately resolved your issue. We're always working to improve the clarity of our communication. Best, Aishwarya
It was a follow up that needed to be discussed. Will schedule another next week as well.
Hi Richard, We're so glad to hear your follow-up discussion was productive. We appreciate you scheduling another session with us. Best, Aishwarya
Great working with Lisa. Informed and guided me through the entire registration process. Appreciate her expertise and helpful manner.
Hi Carolyn, We appreciate your feedback about our customer service! We're so happy to hear that our team member, Lisa, was informative and guided you through the entire registration process. We're glad you appreciated their expertise and helpful manner. Best, Aishwarya
The customer service rep handled all my questions effectivelym
Hi Quan, We are so glad to hear that our customer service representative handled all your questions effectively. We appreciate your positive feedback! Best, Aishwarya
I was supposed to have an appointment today with the concierge that I paid for, but that call never happened, and I needed help. That's the reason why I paid extra for the service. I'm NOT HAPPY with the LEGAL ZOOM TEAM AT ALL
Hi Luella, I have reviewed your feedback here and escalated a case with our Care team for immediate review. A team member will review your account and reach out to you by phone very soon to make sure we get this right. Regards, Jason
Ren was very helpful and answered all of my questions. We scheduled a follow up call and I had absolutely excellent customer service
Hi, We're so glad our team member, Ren, was helpful and answered all of your questions. We appreciate your positive feedback and are happy to hear you received excellent customer service. Best, Aishwarya
Andres Belmontes is a pleasure to work with. He has great Energy and accommodating. His customer service is GREAT TOP TIER.
Hi Betty, We're so glad to hear that our team member, Andres, was a pleasure to work with and provided great, top-tier customer service. We appreciate your positive feedback! Best, Aishwarya
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