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Media & Publishing

Letter Jacket

61 reviews

4.861 reviews
Write a review

About Letter Jacket

Data updated
Website
letterjacketenvelopes.com
Category
Media & Publishing
Location
United States · Dallas
Status
Unclaimed
Last 12 months
61 reviews
Replies to negative
100% (2/2)
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Is Letter Jacket legit?

Letter Jacket (letterjacketenvelopes.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

N
Nicholas Schweitzer · 1 review · Verified · Experienced 2026-04-27 ·

Great everything turned out just as I…

Great everything turned out just as I made on the website.shipped on time.

Reply from Letter Jacket2026-05-26

Hi Nicholas, Thanks for letting us know you are pleased with your Letter Jacket experience. We are happy you like your end product. Carrie

M
Michele Lujan · 4 reviews · Verified · Experienced 2026-04-20 ·

Always deliver on time and friendly…

Always deliver on time and friendly service. Quality printing.

Reply from Letter Jacket2026-05-20

Hi Michelle, We really try to get everything out as quickly as possible. Thank you for your review and letting us know how we are doing. Carrie

B
Betty Johnson · 2 reviews · Verified · Experienced 2026-04-20 ·

Same quality and timely response.

Reply from Letter Jacket2026-05-21

HI Betty, We strive to do our best with every order. Thanks for choosing Letter Jacket. Carrie

D
Don HARDY GULFVIEW UMC · 1 review · Verified · Experienced 2026-04-15 ·

Company was easy to work with and…

Company was easy to work with and customer service was great!

Reply from Letter Jacket2026-05-18

Hi Don, Thanks you for letting us know about your experience. We hope to see you again soon. Carrie

D
Doris Turano · 1 review · Verified · Experienced 2026-04-14 ·

quick and correctly done!

Reply from Letter Jacket2026-05-14

Thanks Doris! We are glad you approve. Carrie

P
Paula · 2 reviews · Verified · Experienced 2026-04-06 ·

Website is easy to navigate with all…

Website is easy to navigate with all crucial info for print job.

Reply from Letter Jacket2026-05-12

Hi Paula, Thanks for letting us know you liked the website. We are hoping to make it even easier in the near future. We are excited for you to try it later this summer. Carrie

M
Matthew Munchrath · 2 reviews · Verified · Experienced 2026-04-27 ·

Simple and easy ordering!

Simple and easy ordering! Great prices!

Reply from Letter Jacket2026-05-13

That's what we like to hear. Thanks Matthew for the review. Carrie

R
RBG · 2 reviews · Verified · Experienced 2026-04-27 ·

Liked product/shipping, disliked packaging

I liked the quality and fast shipping of my order. Unfortunately, I was not satisfied with the packing of the envelope order. The envelopes were received in a scrambled, haphazard condition. Additionally, we could not use some of the envelopes.

Reply from Letter Jacket2026-05-12

Hi Ralph, We are sorry to hear that your package did not arrive to you unscathed. This is the first form of communication we have had from you regarding this issue. Please reach out to us and send us pictures of your packaging and damaged envelopes so we can take further action regarding your order. It is unfortunate that UPS didn't take care of your package. Thanks, Carrie

R
Ron Jones Photography · 3 reviews · Verified · Experienced 2026-04-24 ·

Excellent Customer Service!

Reply from Letter Jacket2026-05-11

Thanks Ron! We have excellent customers too. Thanks for your continued patronage. Carrie

A
Anthony Allen · 2 reviews · Verified · Experienced 2026-04-10 ·

Excellent service and turnaround time.

Reply from Letter Jacket2026-05-11

Hi Anthony, Thanks for the review. We aim to please. Your order is appreciated. Carrie

K
Kim Coleman · 1 review · Verified · Experienced 2026-04-07 ·

5 stars

5 stars sorry don't write reviews.

Reply from Letter Jacket2026-05-06

Hi Kim! We will take the 5 stars. We appreciate your time in letting us know you're happy with Letter Jacket. We appreciate your many year of support. Thanks, Karen & Carrie

D
Doug Bowers · 1 review · Verified · Experienced 2026-04-21 ·

Customer service is always top notch

Customer service is always top notch. They always will help make things easy and explain how to reorder.

Reply from Letter Jacket2026-05-07

Hi Doug! We appreciate your business over the years and we love being able to talk to our customers. Thank you for the review! Carrie

D
D S · 4 reviews · Verified · Experienced 2026-04-01 ·

Great to work with.

Reply from Letter Jacket2026-04-30

HI! We love to hear about your good experience. Thanks, Carrie

R
RC · 1 review · Verified · Experienced 2026-04-10 ·

Great customer service

Great customer service! Carrie was so knowledgeable and helpful. The order was delivered in a timely manner and was exactly what was ordered. Wonderful working with Letter Jacket.

Reply from Letter Jacket2026-04-27

Hi Roni! It was a pleasure working with you. We love to hear from our customers. Thank you, Carrie

C
C Murphy, Ares Sportswear · 4 reviews · Verified · Experienced 2026-03-17 ·

Letter Jacket Envelopes always gets our…

Letter Jacket Envelopes always gets our orders completed and to us accurately and in a timely manner.

Reply from Letter Jacket2026-04-16

HI! Thanks for letting us know. We appreciate the positive feedback and hope we continue to meet or exceed your expectations. Carrie & Karen

R
Randy Stowe · 1 review · Verified · Experienced 2026-03-26 ·

Quality product at a reasonable price

Reply from Letter Jacket2026-04-13

Hi Randy, Thank you for your feedback to let us know you are satisfied with your envelopes. Carrie

m
moses kenneth · 3 reviews · Experienced 2026-04-06 ·

A 5star experience

A 5star experience, had the best experience because it was swift and easy to navigate

Reply from Letter Jacket2026-04-06

We are glad to hear you of your experience. Thanks for choosing Letter Jacket! Carrie & Karen

J
Joseph Maher · 1 review · Verified · Experienced 2026-03-18 ·

Quality Outstanding, Reorder East, Fast Shipping

Reorder easy, shipping fast, print quality outstanding - it's hard to get all three for peel and seel envelopes so we really appreciate the excellent service and quality of Letter Jacket!

Reply from Letter Jacket2026-04-06

HI Joseph! Thank you Joseph for the awesome review. We love hearing back from you and happy to see you had a great experience overall with Letter Jacket. Karen & Carrie

C
Cindy Coleman · 2 reviews · Verified · Experienced 2026-03-18 ·

Great company

Needed help placing an order and they were very helpful and friendly.

Reply from Letter Jacket2026-04-03

Hi Cindy! Thanks for reaching out. We are always happy to help. Carrie & Karen

J
Jason Thompson · 4 reviews · Verified · Experienced 2026-03-17 ·

Helpful

Helpful, easy, quick, quality product, great promotional discount, highly recommend

Reply from Letter Jacket2026-04-03

Hi Jason, Thank you for the review and choosing us for your envelope needs. Carrie