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Media & Publishing

Letter Jacket

61 reviews

4.861 reviews
Write a review

About Letter Jacket

Data updated
Website
letterjacketenvelopes.com
Category
Media & Publishing
Location
United States · Dallas
Status
Unclaimed
Last 12 months
61 reviews
Replies to negative
100% (2/2)
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Is Letter Jacket legit?

Letter Jacket (letterjacketenvelopes.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

P
PASTOR PEDRO SUAREZ · 6 reviews · Verified · Experienced 2026-03-17 ·

Easy to reorder the same envelopes…

Easy to reorder the same envelopes needed and check out process is simple. Satisfied with the product quality.

Reply from Letter Jacket2026-04-02

Thank you for the review and for choosing Letter Jacket for your envelope needs. Carrie

A
Andrea · 6 reviews · Verified · Experienced 2026-03-01 ·

Great company as always

This is always a great company to work with. We have a small business so when we need our business envelopes many times few and far between we still can count on them to deliver whatever time of weeks or years needed. Thank you again!

Reply from Letter Jacket2026-03-31

Thank you Andrea! We are here for you and happy to help. Thanks for choosing Letter Jacket. Carrie

L
LINDA · 4 reviews · Verified · Experienced 2026-02-27 ·

Quality envelopes, exceptional printing

The previous companies I used to make my business envelopes would have envelope flaps which didn't stick when peeled or on second orders the return address and logo looked like they were running out of ink (or at least saving it) so the type and logo would be gray, not black. Your envelopes are good quality and the logo and company return address are exceptionally printed a deep black. I will be using you from now on. Thank you for making me look good.

Reply from Letter Jacket2026-03-30

Hi Linda! We love that you are happy with your envelopes. Thank you for giving us your feedback. See you soon! Carrie

D
David Lungren · 1 review · Verified · Experienced 2026-03-11 ·

Letter Jacket is a great business…

Letter Jacket is a great business printer, they created a beautiful recreation of an envelope that our organization hadn't reprinted for years. The envelope is a much better version of the former one. Thank you for your prompt work!

Reply from Letter Jacket2026-03-27

Hi David! We are glad we could help you with your envelopes. Thanks for the kind words. Carrie

M
Martin Guerra · 1 review · Verified · Experienced 2026-03-05 ·

Very easy the process to order…

Very easy the process to order good quality envelopes.

Reply from Letter Jacket2026-03-25

Hi Martin, Thank you for letting us know that your ordering process was easy and your are satisfied with your order. Carrie

b
ben · 13 reviews · Verified · Experienced 2026-02-25 ·

very attentive helpfull staff graet…

very attentive helpfull staff graet product and profesionalism

Reply from Letter Jacket2026-03-24

Hi Ben! Thank you for letting us know about your satisfaction with Letter Jacket. Carrie

V
Vickie Canfield · 1 review · Verified · Experienced 2026-02-13 ·

It was so easy to design and order…

It was so easy to design and order envelopes, They look Great

Reply from Letter Jacket2026-03-16

We think it is easy as well. Thanks for letting us know you like your envelopes. Carrie

A
Alisa Jacinto · 1 review · Verified · Experienced 2026-02-26 ·

Excellent product and customer service

Excellent product and customer service. This was our first time using Letter Jacket for custom envelopes. We were very impressed with the price and quality. They send a proof out first to be signed--I needed to make a change to the envelope, and they responded right away and updated the order. They sent out another proof for me to approve. Once the order was finished and ready to send, they notified us by email. We received the product in just a few days, and they were perfect. We'll definitely be using them again!

Reply from Letter Jacket2026-03-16

Hi Alisa! We love that you had a great experience using Letter Jacket. We hope to work with you again. Thanks, Carrie

R
Randy McCullough · 1 review · Verified · Experienced 2026-02-07 ·

Excellent experience

It was a first time purchase and went very well. Fast responses, good service, good prices.

Reply from Letter Jacket2026-03-09

Hi Randy and welcome to Letter Jacket. We love to hear of your excellent experience regarding your purchase. Thanks, Carrie & Karen

M
Megan Nelson · 1 review · Verified · Experienced 2026-02-17 ·

Great communication

Great communication, great product!

Reply from Letter Jacket2026-03-05

Hi Megan, We are happy that you had a good experience and you liked the outcome. Carrie

J
Jimmy Syfrett · 3 reviews · Verified · Experienced 2026-02-18 ·

Letter Jacket is always super helpful…

Letter Jacket is always super helpful when I'm placing order. Quick to help w/ any questions, and my order arrives quickly. Couldn't recommend enough.

Reply from Letter Jacket2026-03-06

Thanks Jimmy for the review. We are always happy to help. Carrie

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NEW BIRTH CHRISTIAN MINISTRIES · 6 reviews · Verified · Experienced 2026-02-17 ·

Simple to reorder and delivery time good

Reply from Letter Jacket2026-03-04

Thank you for your continued support of Letter Jacket Envelopes. We appreciate you! Carrie

J
Joel · 2 reviews · Verified · Experienced 2026-02-11 ·

Good for the price

The process was easy and clear. I had the chance for multiple changes to get a proof I was really happy with. The quality of the envelopes was pretty good.

Reply from Letter Jacket2026-02-27

Hi Joel, Thank you for the review. We love to hear feedback from our customers. Let us know how we could help earn a 5 star from you next time. Carrie

S
Shoni Whitlow · 1 review · Verified · Experienced 2026-02-09 ·

I spoke at length with Karen regarding…

I spoke at length with Karen regarding our envelope design and she was most helpful. I appreciated her knowledge of the envelopes, printing, possible issues we may come across etc. She was honest and sincere and extremely patient while we worked through the process.

Reply from Letter Jacket2026-02-26

Thank you Shoni!! Always happy to help!!

T
Tamela Harsha · 1 review · Verified · Experienced 2026-01-29 ·

Letter Jacket is easy to use

Letter Jacket is easy to use, and reordering a product again is so easy when I need it. The quality is always excellent, which keeps me coming back.

Reply from Letter Jacket2026-02-24

Thanks Tamela for your reply. We love our repeat customers. Carrie

S
Sheldon Sutton · 1 review · Verified · Experienced 2026-01-21 ·

Great service!

Reply from Letter Jacket2026-02-19

Thanks Sheldon! We appreciate the feedback and pride ourselves on giving the best Customer Service. Carrie & Karen

j
j flynn · 1 review · Verified · Experienced 2026-02-03 ·

Fast service

Fast service, quality printing. Will use again.

Reply from Letter Jacket2026-02-19

We appreciate the feedback. We hope to work with you again soon. Carrie

S
STANLEY FEROL · 1 review · Verified · Experienced 2025-12-10 ·

great service

good service all around

Reply from Letter Jacket2026-02-11

Hi Stanley, Thanks for the review and choosing Letter Jacket for your envelope needs.

K
KCC · 1 review · Verified · Experienced 2026-01-26 ·

Great product

Great product. Easy to use website. Fast shipping.

Reply from Letter Jacket2026-02-11

We are happy you had a great experience using Letter Jacket. Thanks for letting us know. Carrie

K
Kristy Lanier · 2 reviews · Verified · Experienced 2026-01-06 ·

Very good to work with.

Reply from Letter Jacket2026-02-06

Hi Kristi, Thank you so much for the feedback and for giving us the opportunity to work with you on your order. Carrie