Lillie was great!!
Lillie was great!! I called about a mistake on our order details, and she got back to me within 30 minutes. She was very helpful.
About Levelset
Data updated- Website
- levelset.com
- Category
- Business Services
- Location
- United States · New Orleans
- Status
- Unclaimed
- Last 12 months
- 6 reviews
- Replies to negative
- 45% (5/11)
Do you own Levelset? Claim this profile for free and start replying to reviews.
Is Levelset legit?
Levelset (levelset.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. 88% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 45% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
My experience with the levelset agent
My experience with the levelset agent, Ashley, who is supporting me has been very good, since she is patient when listening to what I am referring to or what my question is, and she has sent me links that help me understand more about the process and why of the documents that I must have.
Christian is awesome!
Christian was genuinely helpful and knowledgeable. He helped me in a timely manner and was able to assist me with my request. Thank you Christian!
the agent was very knowledgeable and…
the agent was very knowledgeable and quick
Kendra was very helpful
Kendra made my experience great!!
Kendra made my experience great!!! She is a true asset to your company and to those of us utilizing your services! I am brand new to the world of lien notices & she walked me through my first one step-by-step, and she was thoughtful & patient with me the entire time. She sent me links for more info & everything. I am so glad I landed in her chat today.
Great experience with Rep!
Rep was very helpful and patient helping me file the document properly.
Excelent
the treatment, the willingness to help me and the speed of supporting the solution of the problem
Great service for Chat!
Andrea was very informative and gave answers to all my questions, very great Chat experience!
Paula Rodriguez and her team have gone…
Paula Rodriguez and her team have gone above and beyond to help us with notices. A+!
Responsive and Helpful
Ashley was fast to respond and besides just answering basic questions sent me screenshots of how to / where to go. As a newer user this is really helpful.
Quick solution to problem
Knew the problem after I explained the issue and was quick to answer and resolve. Excellent service when needed in a busy work environment.
Responsive and friendly
Responsive, helpful and resolved my issue.
Golden Star for Derek!
Derek was amazing in merging both of our company's level set accounts into one. It really took the headache out of manually merging jobs one by one. So speedy, too!
Very helpful
The folks at Levelset are alway helpful and prompt with their responses.
Newer User
We started using Levelset recently. I was filing a prelien yesterday and had a problem. I clicked on the help button. Andrea replied, solved the problem and I was able to finish.
Don't waste your money
We utilized Levelset to file a lien on a property for non payment of construction work we had done. When we contacted our attorney to perfect the lien, the attorney informed us the state laws were not followed by Levelset in filing the lien so the lien was void. We contacted Levelset and asked for a refund of our money as the work they did was effectively useless for us. They replied it is not their problem. Will never do business with this company again.
Brandon is the best
Brandon is the best, i told him the clumsy mistake i had made on a recent order, he got the information from me and took care of it immediately. I wish more companies still had customer service so simple and friendly. LETS GO BRANDON !!!
Worthless Liens in Florida
These guys promised that their processes were reviewed and the company was started by a lawyer, but there is a case in Florida where a judge pretty much said every lien filed by Levelset is not enforceable. When we were their customer it took over two years for them to pay us money on a mistake they created. Because now they have six figure cases that they can't give face to in Florida, they are radio silent. Protect your liens and don't use these guys.
Reply from Levelset2023-12-19
Hi Alex, My name is Devin, and I lead Levelset's Customer Support team. Thank you for sharing your experience; I'm sorry to see that Levelset didn't meet your expectations. Feedback like yours helps us maintain and, when necessary, improve upon the service we provide every day to construction industry professionals. While we do disagree with that judge's decision, we have out of an overabundance of caution updated the way we file liens in Florida, so that, among other reasons, we can avoid this particular situation in the future. That, however, does not change the fact that we are still confident that our processes were, and are, still in line with any and all statutory requirements in Florida. Should you need any further assistance with this case, or any other, please feel free to reach out to me directly. Devin Anderson Manager, Customer Support [email protected]