Level Up Funding is an online lender with a focus on customer satisfaction. We offer installment loans up to $3,500 to eligible customers, even those with less than perfect credit scores. Repayment terms are up to 10 months. Advantages include free Same Day Funding on business days,* 24/7/365 customer service, and a loyalty rewards program, Level Up Rewards. Level Up Funding is owned and operated by the Crow Creek Sioux Tribe, a federally-recognized sovereign American Indian Tribe.*See the Level Up Funding website for details.
Written by the business, not verified by us.LevelUp Funding (levelupfunding.com) has a 4.1 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 79% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-28.
Reviewers had a great experience with this company. Customers frequently mention that the staff is extremely welcoming, patient, and always ready to assist with any questions. Many people love how fast the funding arrives and how simple the application process is when they need urgent financial help. Though some reviewers were not happy with high overall repayment amounts and rather expensive fees accrued over time. A few other people also felt that managing payments online can be quite difficult and technical support is sometimes unhelpful. Reviewers occasionally mentioned communication barriers with certain representatives or difficulties reaching supervisors when issues arose.
Auto-generated from all reviews of this business. For reference only.Hi Robert, Thank you for your feedback! We’re glad we could be helpful and provide the answers you needed, and we appreciate you taking the time to share your experience. If you have any questions about your loan, please feel free to reach out to us at 833-715-1813 or [email protected]. Best regards, The Level Up Funding Team
Levelup funding is very helpful, very courteous, and very convenient when you need to borrow. I would recommend my family and friends
Hi Alzera, Thank you for your feedback! We’re pleased to hear that Level Up Funding was helpful, courteous, and convenient in meeting your needs. Your recommendation is appreciated If you have any questions about your loan, please feel free to reach out to us at 833-715-1813 or [email protected]. Best regards, The Level Up Funding Team
Hi, Thank you for your feedback! We’re glad to hear you had a positive experience with both our payment process and customer service. We appreciate you taking the time to share your experience. If you have any questions about your loan, please feel free to reach out to us at 833-715-1813 or [email protected]. Best regards, The Level Up Funding Team
Quick application process. I dont like the amount you have to pay back.
Hi, Thank you for your feedback! We’re glad to hear you found the application process quick and easy. Our goal is always to be transparent about loan terms, including the total repayment amount, finance charges, and APR, which are provided for review upon acceptance. Keep in mind, you were never obligated to keep the loan for its entirety. We also provide alternative payment options that may help reduce the overall cost of the loan. Early Payoff – You may pay off your loan at any time without penalty, which can significantly reduce your total interest. Additional Principal Payments – You can make extra payments toward your principal balance to shorten the loan term and save on interest. If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813. Best regards, The Level Up Funding Team
I like the service the only thing I don’t like is you start taking the money before I can use it, and I have no way to see how much I owe
Hi Bonita, Thank you for your feedback. We understand your concerns regarding payment timing and access to your account balance. Transparency is important to us, and we aim to clearly communicate our processes and loan terms at every stage. At Level Up Funding, customers are provided with a complete loan agreement prior to funding, which outlines payment amounts, terms, and the total cost of the loan. Our installment loans are designed to support short-term financial needs while ensuring customers have a clear understanding of their obligations. Please email us directly at [email protected] or call us at 833-715-1810 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday. Best regards, The Level Up Funding Team
5 hours on phone, 2 hours on computer, hung up on 3 times, told would call back 3 times no call. 5 different service reps. supervisor never called me. im a gold member and have multiple loans.
Hi Kim, Thank you for your feedback. We understand your frustration and we're sorry to hear that we did not meet your expectations. To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns. Please email us directly at [email protected] or call us at 833-715-1810 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday. Best regards, The Level Up Funding Team
Customer attention help, very informative
Hi Eda, Thank you for your feedback! We’re glad to hear that our team was attentive, helpful, and provided you with informative support. We appreciate you taking the time to share your experience! If you have any questions or need assistance in the future, please feel free to email us at [email protected] or call us at 833-715-1810. Best regards, The Level Up Funding Team
I paid my loan back in full and I was approved for another loan. It was smooth and the customer service was excellent no complaints.
Hi Dandre, Thank you for your feedback! We’re glad to hear that your experience was smooth and that our customer service met your expectations. It’s great to know everything went seamlessly, and we truly appreciate you sharing your experience! If you have any questions or need assistance in the future, please feel free to email us at [email protected] or call us at 833-715-1810. Best regards, The Level Up Funding Team
I paid my last loan off early and then they called almost everyday asking me to take another loan . Said I would get a better interest rate so I took another loan and interest was higher I tried took talk rep and he became rude and said if you dont like the we can cancel it right now
Hi Mark, Thank you for your feedback. We understand your frustration and we're sorry to hear that we did not meet your expectations. To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns. Please email us directly at [email protected] or call us at 833-715-1810 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday. Best regards, The Level Up Funding Team
Hi, Thank you for your feedback! We’re glad to hear that you experienced fast processing of your funds. Providing quick and efficient service is something we strive for. If you have any questions or need assistance in the future, please feel free to email us at [email protected] or call us at 833-715-1810. Best regards, The Level Up Funding Team
Took 3 days to receive my funds. I had 2 other offers for the same day. I'm paying this loan off.
Hi, Thank you for your feedback. We apologize that the funds did not arrive as expected. Deposit timing may vary depending on your financial institution, and we appreciate your understanding. We also appreciate your understanding of the loan terms and your decision to pay off your loan early. If you have any questions regarding your loan, please feel free to email us at [email protected] or call us at 833-715-1810. Best regards The Level Up Funding Team
Friendly, quick to help!
H Jypsy Soul, Thank you for your feedback! We’re glad to hear that you found our team friendly and quick to help. Providing prompt, courteous, and helpful service is very important to us, and it’s great to know that your experience reflected that. If you have any questions or need assistance in the future, please feel free to email us at [email protected] or call us at 833-715-1810. Best regards, The Level Up Funding Team
Hi Jeanne, Thank you for your feedback. Our goal is always to be transparent about loan terms, including the total repayment amount, finance charges, and APR, which are provided for review upon acceptance. Keep in mind, you were never obligated to keep the loan for its entirety. We also provide alternative payment options that may help reduce the overall cost of the loan. Early Payoff – You may pay off your loan at any time without penalty, which can significantly reduce your total interest. Additional Principal Payments – You can make extra payments toward your principal balance to shorten the loan term and save on interest. If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813. Best regards, The Level Up Funding Team
The associate was well informed and answered all my questions.
Hi Tammy, Thank you for your feedback! We’re glad to hear that our associate was knowledgeable and able to answer all of your questions. Providing clear, accurate, and helpful support is very important to us, and we’re pleased that our team was able to guide you effectively through the process. If you have any questions or need assistance in the future, please feel free to email us at [email protected] or call us at 833-715-1810. Best regards, The Level Up Funding Team
loan got approved u till the e sign. won't let me load the e sign page tec support 100% no help told me its my fault it wont load ..when there page is telling me a technical problem and we are working on it ..sadly the tec keep telling me its my fault and hung up on me ..went got a loan with another company 10min done ...i do not recommend this place for a loan
Hi, Thank you for sharing your experience. We’re very sorry to hear about the difficulties you encountered while trying to complete the e-sign process and the frustration caused by the technical issue. Providing excellent customer service is our top priority, and we are sorry we didn't meet your expectations. We would appreciate the opportunity to review what occurred and assist you further. To ensure your privacy, we cannot discuss account details here, but we would like to gather more information about your experience so that we can properly escalate your concerns and work toward a resolution. For further assistance, please email us directly at [email protected] or call us at 833-715-1810. Best regards, The Level Up Funding Team
Everything went smooth and fast, I will use them in the future.
Hi Allison, Thank you for your feedback! We’re glad to hear that everything went smoothly and quickly during your experience. Our team works hard to make the process as simple and efficient as possible, so it’s great to know that it met your expectations. If you have any questions or need assistance in the future, please feel free to email us at [email protected] or call us at 833-715-1810. Best regards, The Level Up Funding Team
The person I to on the phone was very nice and respectful
Hi Bob, Thank you for your feedback! We’re glad to hear that the representative you spoke with was nice and respectful. Providing friendly and professional service is very important to us, and we appreciate you taking the time to share your experience. If you have any questions or need assistance in the future, please feel free to email us at [email protected] or call us at 833-715-1810. Best regards, The Level Up Funding Team
really fast and efficient really wonderful nice person from customer service its all good...
Hi John, Thank you for your kind feedback! We’re glad to hear that you found the process fast and efficient and that our customer service representative provided such a wonderful experience. If you have any questions or need assistance in the future, please feel free to email us at [email protected] or call us at 833-715-1810. Best regards, The Level Up Funding Team
The process was simple and uncomplicated. The results were satisfactory. After applying I had the funds within 24 hours.
Hi, Thank you for your feedback! We’re delighted to hear that you had a positive experience with Level Up Funding and that you received your funds within 24 hours. If you have any questions or need assistance in the future, please feel free to email us at [email protected] or call us at 833-715-1810. Best regards, The Level Up Funding Team
Working with Level Up is easy and fast and helpful, the only thing I can say that is tough to understand is the very, very high interest that is charged.
Hi Steve, Thank you for your feedback! We’re glad to hear that you found working with our team easy, fast, and helpful. We strive to be transparent about our loan terms, including the total repayment amount, finance charges, and APR, which are provided for your review when the loan agreement is provided. Keep in mind, you were never obligated to keep the loan for its entirety. We also provide alternative payment options that may help reduce the overall cost of the loan. Early Payoff – You may pay off your loan at any time without penalty, which can significantly reduce your total interest. Additional Principal Payments – You can make extra payments toward your principal balance to shorten the loan term and save on interest. If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813. Best regards, The Level Up Funding Team
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