Level Up Funding is an online lender with a focus on customer satisfaction. We offer installment loans up to $3,500 to eligible customers, even those with less than perfect credit scores. Repayment terms are up to 10 months. Advantages include free Same Day Funding on business days,* 24/7/365 customer service, and a loyalty rewards program, Level Up Rewards. Level Up Funding is owned and operated by the Crow Creek Sioux Tribe, a federally-recognized sovereign American Indian Tribe.*See the Level Up Funding website for details.
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Is LevelUp Funding legit?
LevelUp Funding (levelupfunding.com) has a 4.1 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 79% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-28.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently mention that the staff is extremely welcoming, patient, and always ready to assist with any questions. Many people love how fast the funding arrives and how simple the application process is when they need urgent financial help.
Though some reviewers were not happy with high overall repayment amounts and rather expensive fees accrued over time. A few other people also felt that managing payments online can be quite difficult and technical support is sometimes unhelpful. Reviewers occasionally mentioned communication barriers with certain representatives or difficulties reaching supervisors when issues arose.
Auto-generated from all reviews of this business. For reference only.
Hi Tamahine,
Thank you for your feedback. We’re sorry to hear that you feel this way. Honesty and transparency are important to us, and we strive to clearly explain our processes and loan terms at every step. We take feedback seriously and would welcome the opportunity to better understand your concerns and address them directly.
If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813.
Best regards,
The Level Up Funding Team
Hi Hamza,
Thank you for sharing your feedback! We’re thrilled to hear that your experience with us was amazing. Providing fast, reliable service and support is our top priority, and it’s always rewarding to know our efforts made a positive impact.
If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813.
Best regards,
The Level Up Funding Team
Website impossible to login to. Very predatory place would not recommend.
Reply from LevelUp Funding2025-11-24
Hi,
Thank you for taking the time to share your experience. Your feedback is of utmost importance to us. We are sorry that you were dissatisfied with the level of service you received.
It's important to remember that you are not obligated to keep the loan for the entire term. At any point in time, you may (1) pay off the loan early with no prepayment penalties and to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan, as outlined in the loan agreement.
In the loan agreements, we also provide in detail the overall cost of the loan, finance charge, loan term, scheduled due dates, and payment amounts. A copy of your loan agreement is available to you at any time by logging into your Helpful Lending account, and we are here to discuss the terms of your loan with you in more detail.
If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813.
Best regards,
The Level Up Funding Team
Hi,
Thank you for your feedback. We’re sorry to hear that you were disappointed with your personal installment loan experience.
Transparency is very important to us. All loan terms—including the Annual Percentage Rate (APR), payment schedule, finance charges, and total repayment amount—are clearly outlined in the loan agreement provided before acceptance.
Keep in mind that you are not obligated to keep the loan for its entirety. We also provide alternative payment options that may help reduce the overall cost of the loan.
Early Payoff – You may pay off your loan at any time without penalty, which can significantly reduce your total interest.
Additional Principal Payments – You can make extra payments toward your principal balance to shorten the loan term and save on interest.
If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813.
Best regards,
The Level Up Funding Team
Hi Debbie,
Thank you for your feedback! We’re glad to hear that you found our process trustworthy and easy to apply. We appreciate you choosing us and look forward to assisting you again in the future.
If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813.
Best regards,
The Level Up Funding Team
Hi,
Thank you for your feedback. We’re sorry to hear that you were disappointed with your personal installment loan experience.
Transparency is very important to us. All loan terms—including the Annual Percentage Rate (APR), payment schedule, finance charges, and total repayment amount—are clearly outlined in the loan agreement provided before acceptance.
Keep in mind that you are not obligated to keep the loan for its entirety. We also provide alternative payment options that may help reduce the overall cost of the loan.
Early Payoff – You may pay off your loan at any time without penalty, which can significantly reduce your total interest.
Additional Principal Payments – You can make extra payments toward your principal balance to shorten the loan term and save on interest.
If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813.
Best regards,
The Level Up Funding Team
The process was fast and easy and the one who helped me was very nice and helpful.
Reply from LevelUp Funding2025-11-14
Hi,
Thank you for your feedback! We’re glad to hear that the process was efficient and straightforward, and that the support provided met your needs. We strive to make every interaction smooth and hassle-free
If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813.
Best regards,
The Level Up Funding Team
During a stressful time needing
Car repairs, Level up offered a fast, easy loan application and I was able to get my car fixed !
I would not hesitate to try them they are legitimate!
Reply from LevelUp Funding2025-11-13
Hi Samantha,
Thank you for your feedback! We’re happy to hear that we were able to make the loan process fast and easy for you and that you were able to get your car fixed quickly. We appreciate you choosing us and look forward to assisting you again in the future!
If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813.
Best regards,
The Level Up Funding Team
Straight forward, very professional and understanding.
Reply from LevelUp Funding2025-11-13
Hi Russell,
Thank you for your review! We’re glad to hear that your experience was straightforward and that our team was professional and understanding.
If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813.
Best regards,
The Level Up Funding Team
I paid off my loan, in full, including fees and interest last November. I was going to attempt to receive a new loan, and you all claim I owe you money, and that my account was sent to collections!
Reply from LevelUp Funding2025-11-12
Hi Joseph,
Thanks for sharing your personal installment loans experience. Your feedback is important to us. To ensure your privacy, we cannot discuss personal installment loans account details here, but we would like to learn more about your experience to properly escalate your concerns.
Please email us directly at [email protected] or call us at 833-715-1813 to discuss. We’re available from 8 am to 8 pm EST, Monday - Friday.
Hi,
Thank you for your feedback! We’re glad to hear you found the process easy and timely. We appreciate your kind words and look forward to assisting you again in the future.
If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813.
Best regards,
The Level Up Funding Team
Everyone was helpful and respectful and treated me well thank you and God bless
Reply from LevelUp Funding2025-11-11
Hi Robin,
Thank you so much for your kind words! We’re delighted to hear that our team was helpful, respectful, and provided you with a positive experience.
If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813.
Best regards,
The Level Up Funding Team
Funded me the next day as promised, simple, and easy process
Reply from LevelUp Funding2025-11-10
Hi,
Thank you for your feedback! We’re glad to hear that your funding was completed as promised and that you found the process simple and easy.
If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813.
Best regards,
The Level Up Funding Team
Easy to apply with no phone calls when you reached the Platinum , just log in big help during emergency … just pay on time
Reply from LevelUp Funding2025-11-10
Hi Maria,
Thank you for sharing your honest feedback and continued trust in Level Up Funding! We truly appreciate your loyalty and are glad to hear that we’ve been able to help when you needed quick financial support.
If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813.
Best regards,
The Level Up Funding Team
The loan process was quick and easy. I didn't have to pull out a lot of paper and go through a bunch of hassle. Making it easy is what made it so good and I will share my experience with others.
Reply from LevelUp Funding2025-11-05
Hi PK,
Thank you for your feedback! We’re happy to hear the loan process was quick and hassle-free for you. Providing a smooth and convenient experience is always our goal, and we truly appreciate your willingness to recommend us to others.
If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813.
Best regards,
The Level Up Funding Team
Hi Ernestine,
Thank you for your feedback! We’re delighted to hear that you had a positive experience with our customer service team. Providing friendly, efficient, and helpful support is always our goal.
If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813.
Best regards,
The Level Up Funding Team
Hi Jeneatte,
Thank you so much for your kind words! We’re thrilled to know you had a great experience with our team. Providing friendly, efficient service is always our goal.
If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813.
Best regards,
The Level Up Funding Team
I am truly upset with this company they did not tell me my interest rate was outrageous , I will never come recommend anyone to come here . They trick you here and don’t even mention you the interest.
Reply from LevelUp Funding2025-11-04
Hi,
Thank you for your feedback. We’re sorry to hear that you were disappointed with your personal installment loan experience.
Transparency is very important to us. All loan terms—including the Annual Percentage Rate (APR), payment schedule, finance charges, and total repayment amount—are clearly outlined in the loan agreement provided before acceptance.
Keep in mind that you are not obligated to keep the loan for its entirety. We also provide alternative payment options that may help reduce the overall cost of the loan.
Early Payoff – You may pay off your loan at any time without penalty, which can significantly reduce your total interest.
Additional Principal Payments – You can make extra payments toward your principal balance to shorten the loan term and save on interest.
If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813.
Best regards,
The Level Up Funding Team
The ease and quickness of getting the loan was great.
Reply from LevelUp Funding2025-10-31
Hi Anthony,
Thank you for your feedback! We’re glad to hear that you found the loan process quick and easy. Providing a smooth and efficient experience for our customers is always our goal.
If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813.
Best regards,
The Level Up Funding Team
they could tell the consumer the whole truth about the loan before they do it.
Reply from LevelUp Funding2025-10-30
Hi,
Thank you for your feedback. We’re sorry to hear that you were disappointed with your personal installment loan experience.
Transparency is very important to us. All loan terms—including the Annual Percentage Rate (APR), payment schedule, finance charges, and total repayment amount—are clearly outlined in the loan agreement provided before acceptance.
Keep in mind that you are not obligated to keep the loan for its entirety. We also provide alternative payment options that may help reduce the overall cost of the loan.
Early Payoff – You may pay off your loan at any time without penalty, which can significantly reduce your total interest.
Additional Principal Payments – You can make extra payments toward your principal balance to shorten the loan term and save on interest.
If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813.
Best regards,
The Level Up Funding Team
