LifeSource Water Systems (lifesourcewater.com) has a 4.5 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Utilities and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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gary slater美国 · 3 reviews · Experienced 2025-04-27 ·
★★★★★
Scale build up
I've had the unit for 3 years, we still get all kinds of scale and the water only tastes slightly better than street water. find a better unit.
Reply from LifeSource Water Systems2026-04-29
Thank you for your feedback. We are sorry to hear you’re still experiencing some scale and that the water quality hasn’t met your expectations. After 3 years, it would be a good idea to have the system checked to ensure it’s operating properly and performing as designed. Please give our factory a call at 626 792-9996 to schedule a service visit. LifeSource would be happy to take a look and make sure everything is working correctly.
I've had lifeSource water for about 6 years now, I can say the water is good, not great. I still find myself going to the fridge to the filtered water rather than the tap. I'm very picky when it comes to water taste. I drink a lot more when its good, I use to have another water company and think their filters may have made the water taste better because I would drink the water from the tap. Not sure why but that's the truth.
Reply from LifeSource Water Systems2026-04-23
Thank you for your honest feedback we appreciate it.
Our LifeSource system is designed to improve overall water quality by filtering chlorine and contaminants while keeping the water balanced, rather than removing everything. That’s why the taste can differ from drinking filters like the one in your fridge, which are designed specifically for taste. With that said, after six years, feel free to call us at 626-792-9996 to check your system to ensure it is performing at its best!
I was given the option to install myself and save some money. Delivery was free.
Installation was easy with new plumbing adapters provided.
Reply from LifeSource Water Systems2026-04-23
Matthew, we appreciate you taking the time to post your feedback. We are thrilled you had a positive experience. Thanks for sharing. Taste and feel the difference!!
Great company. Their team replaced my filter in no time, I’m good for another 5 years. Highly recommend this company.
Reply from LifeSource Water Systems2026-04-16
Elisabeth, thank you for giving us your highest recommendation. We value your business and appreciate your feedback. It is wonderful customers like you who keep us going. Taste and feel the difference!!
The installer showed up at the beginning of the installation window and very efficiently installed the new filters. He was professional and friendly.
The team on the phone who set up the installation were also professional and friendly.
It was a pleasant experience all around.
Reply from LifeSource Water Systems2026-04-15
Thank you for taking the time to post your experience. We are thrilled that our team provided excellent customer service from start to finish. Taste and feel the difference!!
Life360 source representative came out to replace my filtration tank. He was very quick and professional in and out. I am really happy and satisfied with life source and the water it provides throughout my home. Only concern was that I did not know it had to be replaced every five years upon initial installation. I do not believe that was revealed to me and it is not cheap other than that positive experience.
Reply from LifeSource Water Systems2026-04-10
Thanks for sharing your feedback. Yes, the LifeSource Water Scale Solver is to be replaced every five years because the internal media gradually loses its ability to prevent minerals from forming scale. It helps keep your water treatment working properly.
Had some concern and was called back right away. Eric called and answered my questions. Great communication.
Reply from LifeSource Water Systems2026-04-07
Thanks for sharing your feedback. We are thrilled that your issue got resolved and that Eric replied in a timely manner. Taste and feel the difference.
ordered new scale tank replacement. Richard was not helpful nor did he follow up with the install. when i called for install i was not given anyone local to do the install 2x and the second demanded cash! they both wanted to charge over 250 for travel fees and the install itself was 220
Reply from LifeSource Water Systems2026-04-07
Thank you for bringing this to our attention, and we sincerely apologize for your experience.
This is not the level of service we strive to provide, and we are especially sorry that there was a lack of follow-through after your replacement order.
We are also concerned to hear about the installers you were referred to. That experience does not reflect how LifeSource Water operates. Our factory representatives are expected to assist in coordinating reliable, professional installation options, and to ensure customers are connected with trusted service providers, without confusion or unexpected demands.
Your feedback is being taken seriously, and we will be addressing this to ensure better communication and accountability moving forward.
We would appreciate the opportunity to make this right. Please reach out to our factory directly 626 792-9996 so we can connect you with a qualified installer and ensure your system is properly set up without further inconvenience.
Thank you again for your patience, and we truly appreciate the opportunity to improve your experience.
Team LifeSource
Adam was great! He really knew what he was doing. Very impressive.
Reply from LifeSource Water Systems2026-04-10
Thanks for the shout out to our team. We will be sure to let Adam know. Our team works hard to provide excellent service so we are thrilled that you had an awesome experience. Taste and feel the difference!!
