Destiny did a good job.
Reply from Lightopia2026-07-20
Hello Thank you for your feedback! We’re happy to hear Destiny did a great job. We look forward to serving you again. The Lightopia Team
About Lightopia
Data updated- Website
- lightopia.com
- Category
- Home & Garden
- Location
- United States · Costa Mesa
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 100% (14/14)
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Is Lightopia legit?
Lightopia (lightopia.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
What people say
Gorgeous Viola chandelier!
I’ve had my eye on the Viola chandelier for some time. Lightopia had it on sale for the lowest I’ve ever seen, so I took the plunge! Customer service responded immediately when I thought it was going to be too big and I was very pleased with how quickly it arrived. Thank you, Lightopia!
Reply from Lightopia2026-07-20
Hello Thank you for your thoughtful review. We’re pleased to hear you were happy with our pricing, responsive customer service, and fast delivery. We appreciate you choosing Lightopia and hope you enjoy your Viola chandelier for many years to come. The Lightopia Team
Top choice for lighting needs. Every fixture I have received has been…
Every fixture I have received has been perfect. I did receive one with a chip that was promptly replaced. I also received a fixture that I no longer needed and they kindly took it back. This company is very client oriented. I would choose them first for all my lighting needs.
Reply from Lightopia2026-07-20
Hello Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such positive experiences with us. It’s great to know we were able to promptly resolve the issue with the chipped fixture and assist with your return. Providing exceptional customer service is our top priority, and your kind words mean a great deal to our team. Thank you for choosing us—we truly appreciate your support and look forward to helping you with all your future lighting needs. The Lightopia Team
Glen in your store was very…
Glen in your store was very knowledgeable and helpful
Reply from Lightopia2026-07-20
Hello Thank you for your review. We’re pleased to hear that Glen provided knowledgeable and helpful service. We appreciate your support and look forward to serving you again. The Lightopia Team
Fantastic experience with replacing…
Fantastic experience with replacing lampshades for a chandelier I've owned for quite a while. They were quick in their response, worked with the manufacturer (who still makes the same light fixture) and ordered the lampshades for me. I received them a week after ordering. It could not have been a smoother process.
Reply from Lightopia2026-07-20
Hello Thank you for your wonderful review! We’re delighted to hear that replacing your chandelier lampshades was such a smooth experience. It’s great to know our team was able to work with the manufacturer and quickly get the replacement shades to you. We truly appreciate your kind words and look forward to assisting you again in the future. The Lightopia Team
Horrible return process
Reply from Lightopia2026-07-17
Hello, Thank you for your feedback. We're sorry to hear about your experience. Our records show that the return labels have been sent, but we'd be happy to help if you're having trouble locating them. The Lightopia Team
First of all was the beauty of the lamp…
First of all was the beauty of the lamp the discount help and the courtesy of the seller Mr F Rodriguez the delivery was great and the packing was excellent, all the pieces came together. Mr Rodriguez was very professional and helpful a A+++. Thank you J Cuesta
Reply from Lightopia2026-07-17
Hello, Thank you for your wonderful feedback, J. Cuesta! We're delighted to hear that you love the lamp and that Mr. Rodriguez provided such professional and courteous service. We're also glad the delivery and packaging met your expectations and that everything arrived in perfect condition. We truly appreciate your support and look forward to serving you again! The Lightopia Team
Was easy to install seems sturdy enough.
Reply from Lightopia2026-07-16
Hello, Thank you for your review! We're glad to hear the installation was easy and that the product feels sturdy. We appreciate your feedback and thank you for choosing us. The Lightopia Team
Their Return process is horrible
Their Return process is horrible ! If you want to return an item that didn’t work out for you and you’re unsatisfied with it, or not what you expected, you’ll have to wait for a response by email from the “team members,” which can take up 3- days to review and maybe or possibly approve the return if you’re lucky for it to get approved.The following step than is to wait for instructions which you’ll get to return the item. On top of that they don’t even give you the full refund that you paid for the items because they deduct shipping cost from your return refund. This is the first time I have ever experienced such horrible return policy and process as a business owner myself. Good luck and hopefully you don’t have to ever miss that email response from Lightopia either in return ! Kind regards, Unsatisfied customer
Reply from Lightopia2026-07-16
Hello, Thank you for your feedback. We’re sorry to hear you were dissatisfied with your return experience. Our records show that two return labels were emailed on July 9, 2026, along with return instructions. We strive to process requests as quickly as possible and clearly outline any applicable return shipping deductions in our return policy. We appreciate your feedback and the opportunity to improve. The Lightopia Team
Beautiful product!
Reply from Lightopia2026-07-15
Hello, Thank you for your review! We're so glad you love your rug. We appreciate your feedback and thank you for choosing Lightopia! The Lightopia Team
Amazing quality lighting for decent…
Amazing quality lighting for decent prices! Quick shipping. Taking care the packages are secure so nothing gets broken!!
Reply from Lightopia2026-07-14
Hello, Thank you for your review! We're thrilled to hear you love the quality, pricing, and quick shipping. We take great care in packaging our products to help ensure they arrive safely. Enjoy your new lighting! The Lightopia Team
Love this site
Love this site. Placement of photos in categories is always most helpful for s rolling and ordering and delivery was spot on. Just a few days before your product arrives and service provides updates. And the products are great!
Reply from Lightopia2026-07-14
Hello, Thank you for your wonderful review! We're delighted to hear that you enjoy our site, find the product photos helpful, and had a great delivery experience. We appreciate your kind words about our products and service, and we look forward to helping you with future projects! The Lightopia Team
Well first off I discovered the harp…
Well first off I discovered the harp and phinial were NOT in the package then I discovered the light switch did NOT work. Was most disappointed
Reply from Lightopia2026-07-13
Hello, We're sorry to hear about the missing harp and finial, as well as the issue with the switch. This is not the experience we strive to provide. Please contact our Customer Service team with your order details so we can assist further. The Lightopia Team
Great Selection and Pricing
Lightopia has a large selection and excellent pricing for great quality. Also, customer service was prompt and informative when I needed information on the product I was choosing. The company kept me updated on the status of my order and shipping and my lamp was delivered as promised.
Reply from Lightopia2026-07-10
Hello, Thank you for your review! We're happy to hear you enjoyed our selection, pricing, and customer service. We appreciate your business and are glad your lamp arrived as expected. Thank you for choosing Lightopia! The Lightopia Team
The lamps were exactly as pictured. and…
The lamps were exactly as pictured and showed up on time.
Reply from Lightopia2026-07-13
Hello, Thank you for your review! We're delighted to hear that your lamps arrived on time and were exactly as pictured. We appreciate you taking the time to share your experience and are thrilled that you're happy with your purchase. The Lightopia Team
It was my first time buying at…
It was my first time buying at Lightopia and everything went great. My lamps arrived on time and they are a wonderful as they were described.
Reply from Lightopia2026-07-09
Hello, Thank you for your review! We're delighted to hear that your first experience with Lightopia was a great one. It's wonderful to know your lamps arrived on time and met your expectations. We appreciate your business and hope to serve you again in the future. The Lightopia Team
Great working with Frankie @ Lightopia!
Reply from Lightopia2026-07-10
Hello, Thank you for your review! We're delighted to hear you had a great experience working with Frankie at Lightopia. We appreciate your feedback and your business, and we'll be sure to share your kind words with Frankie. Thank you for choosing Lightopia! The Lightopia Team
I am waiting for vendor to respond to…
I am waiting for vendor to respond to get my refund it’s been over a week! My light is defective.
Reply from Lightopia2026-07-08
Hello, We're sorry to hear about your experience. We understand how frustrating it is to be waiting for a resolution on a defective light. We have followed up with the vendor and are awaiting their response regarding the refund request. We appreciate your patience and will continue working to resolve this as quickly as possible. The Lightopia Team
The controller was not the right model…
The controller was not the right model to operate my overhead fan. I don't think there was an adequate description of the product that would have allowed proper selection of the correct controller.
Reply from Lightopia2026-07-08
Hello Thank you for your feedback. We’re sorry to hear that the controller was not the correct model for your fan and understand how frustrating this must have been. While we strive to provide detailed product information online, we understand that selecting compatible items can sometimes be challenging. We encourage customers to reach out to our qualified Sales Representatives before purchasing if they are unsure about product compatibility or need assistance selecting the correct item. Our team is always happy to help provide guidance and ensure you find the right product for your needs. We appreciate you sharing your experience and will continue working to improve the clarity of our product information. The Lightopia Team.
Great products and prices
Great products and prices! I had to reach out to customer service and they took care of my issue with genuine interest. Great experience and I will definitely buy from them again!
Reply from Lightopia2026-07-08
Hello, Thank you for your kind words! We're thrilled to hear that you were happy with both our products and pricing. We're especially glad our customer service team was able to assist you and resolve your issue with the care and attention you deserved. We truly appreciate your business and look forward to serving you again in the future! The Lightopia Team