Lightopia (lightopia.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
Nice quality product easy to purchase fair price and speedy delivery
Hello, Thank you so much for your kind feedback! We’re thrilled to hear you found the product to be of great quality and that your experience from purchase to delivery met your expectations. We truly appreciate your support and look forward to serving you again in the future! The Lightopia Team
We love the light! It did come tampered with but lightopia efficiently replaced it.
Hello, Thank you so much for your feedback! We’re thrilled to hear you love the light, and we sincerely apologize that it arrived tampered with. We’re glad our team was able to quickly resolve the issue for you. Enjoy your new light! The Lightopia Team
Nice product, fair price.
Hello, Thank you for the kind words! We’re so happy to hear you’re enjoying the product and have found it to be a great value. The Lightopia Team
Hello Thank you for your valuable feedback. We’re delighted to know you were satisfied with our pricing and delivery time. We truly appreciate your business and look forward to serving you again in the future. The Lightopia Team
Very easy to buy on the website and the delivery was quite fast
Hello Thank you for the great feedback! We’re so glad you had an easy shopping experience and that your order arrived quickly. We appreciate your support. The Lightopia Team
Thoughtful friendly service Destiny made us feel so welcome and she is a talented designer Answered all of our questions and then some Beautiful selection of lighting in store and online
Hello, Thank you so much for your kind words! We’re thrilled to hear that Destiny provided such a welcoming and helpful experience. We’ll be sure to share your compliments with her. We appreciate your support and are glad you’re enjoying our lighting selection! The Lightopia Team
Glen was great! Very helpful in explaining the different sizes and types of lighting available. Ordered our choice for us and it came directly to our home. Will be back.
Hello, Thank you so much for your kind review! We’re thrilled to hear Glen was able to help you find the perfect lighting. We truly appreciate your support and look forward to welcoming you back! The Lightopia Team
Very quick with order, thank you
Hello Thank you for your kind review! We’re delighted to hear that you were happy with the quick delivery. We truly appreciate your support and look forward to serving you again. The Lightopia Team
It was great! The service rep help clarify an issue and after it was resolved she keep me updated on when item was shipped / tracking etc! The fixture has been installed and i love it!
Hello Thank you for the amazing feedback. We’re so glad our team was able to assist and keep you informed every step of the way. It’s wonderful to hear your fixture is installed and that you’re loving it. The Lightopia Team
I absolutely love my lamps. But the finial in one of the lamps came damaged. When I called to request a new one, I was required to send in a video of the damaged lamp and then wait 3-5 days to hear from claims. Don't like this process.
Hello, We’re so glad you love the lamps, but we’re sorry to hear about the damaged finial and the frustration with the claims process. Your feedback is appreciated, and we’ll share it with our team as we work to improve the experience. The Lightopia Team
I was not able to get my 15% discount as it appeared after I paid.
Hello, Thank you for your feedback! We’re sorry the 15% discount didn’t apply at checkout. Your order has been adjusted to reflect the discount. We appreciate your business! The Lightoopia Team
We haven’t received our order and we don’t have tracking information from FedEX
Hello, We’re sorry to hear about this and understand your frustration. Please contact our customer service team with your order details so we can look into this and assist you right away. The Lightopia Team
Light was oddly sized. Picture was not clear. Took 5 days to get return label
Hello Thank you for your feedback. We’re sorry to hear the item did not meet your expectations and that there was a delay with your return label. Your comments are valuable to us as we continue improving our products and service. The Lightopia Team
The most responsive light company that I ordered from —timely, customer oriented, and delivered on time.
Hello, Thank you for your kind words! We truly appreciate your support and are so glad you had a great experience with us. We look forward to serving you again! The Lightopia Team
Extremely messed up return policy will be writing a review on Google letting other people know but I went to Google and there’s about 150 negative one star review so it’s my bad. I’m returning everything I can and just paying the fee.
Hello, Thank you for your feedback. We’re sorry for the frustration. The order had already shipped before the cancellation request was received, so it could not be stopped. In these cases, return shipping is the customer's responsibility per our policy. We appreciate your understanding and are always happy to help with any further questions. The Lightopia Team
Well packaged. The table lamp is exactly what was expected.
Hello Thank you for the great feedback! We’re so glad your table lamp arrived safely and met your expectations. Enjoy your new addition. The Lightopia Team
fantastic customer service from Frankie R. Lighting Specialist. He was incredibly helpful communicating and making the arrangements with the manufacturer. We needed 9 additional down rods and he made it all happen. Above and beyond. Without his help I would not have been able to use this light since it was too short. Shipping was also super fast and the sale price the best I could find. Also Fedex did a great job tracking the shipment and communicating with me to the end. A light for new construction.
Hello Thank you for your wonderful review! We’re thrilled to hear that Frankie went above and beyond to assist with the additional down rods and help make your project a success. We’ll be sure to share your kind words with him. We’re also glad you were happy with the pricing, fast shipping, and overall experience. Thank you for choosing us. The Lightopia Team
Frankie has been an incredible sales person. He's been very helpful and accommodating. So far, every fixture has been delivered as describe and undamaged. I look forward to doing more business with Lightopia in the future.
Hello, Thank you so much for your kind words! We’re thrilled to hear that Frankie has provided such helpful and accommodating service. I will be sure to share your feedback with him; it will truly mean a lot. We’re also glad to know that your fixtures have been delivered as described and in perfect condition. It’s been a pleasure working with you, and we greatly appreciate your business. We look forward to assisting you again in the future! The Lightopia Team
My Sales Associate was helpful And Very responsive anytime I had a question.
Hello, Thank you so much for your kind words! We’re thrilled to hear that your Sales Associate was helpful and responsive throughout your experience. Providing excellent service is always our goal, and we truly appreciate you taking the time to share your feedback. Please don’t hesitate to reach out if we can assist you again in the future! The Lightopia Team
Incredible help from Glenn, all fixtures in time and in perfect form.
Hello, Thank you for your kind words! We’re so glad Glenn was able to help and that your fixtures arrived perfectly The Lightopia Team
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