The sales associate was very helpful.
Reply from Lightopia2026-05-22
Hello, Thank you for the review! We’re happy to hear our sales associate was helpful and made your experience a great one. The Lightopia Team
About Lightopia
Data updated- Website
- lightopia.com
- Category
- Home & Garden
- Location
- United States · Costa Mesa
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 100% (14/14)
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Is Lightopia legit?
Lightopia (lightopia.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
What people say
Destiny was great and very good…
Destiny was great and very good selection
Reply from Lightopia2026-05-21
Hello Thank you for the wonderful feedback! Destiny will be delighted to hear your kind words. We’re thrilled you enjoyed our wide selection and look forward to helping you again soon. The Lightopia Team
Stellar Service
Prompt, professional and knowledgeable. Customer service that goes above and beyond.
Reply from Lightopia2026-05-20
Hello Thank you so much for your kind words! We’re delighted to hear that you found our team prompt, professional, and knowledgeable. Providing exceptional service is very important to us, and we truly appreciate your support. The Lightopia Team
Great customer service and competitive…
Great customer service and competitive pricing for the 6 sconces. arrived 5 days after purchase,
Reply from Lightopia2026-05-20
Hello Thank you for the great feedback! We’re so glad to hear you had a positive experience with our service and pricing, and that your sconces arrived quickly. We appreciate your support and hope to serve you again soon. The Lightopia Team
Great customer service
Reply from Lightopia2026-05-19
Hello Thank you for your review! We’re thrilled to hear you had a great customer service experience. We look forward to helping you again in the future. The Lightopia Team
the service was prompt & efficient…
the service was prompt & efficient can't wait to see the Sconces installed.
Reply from Lightopia2026-05-16
Hello, Thank you so much for your kind review! We’re thrilled to hear that your experience was prompt and efficient. We can’t wait for you to see your new sconce installed, either. We’re sure it’s going to look amazing! Please don’t hesitate to reach out if you need anything else along the way. The Lightopia Team
cool lamp
My lamp was delivered very quickly. Packaged very securely. Assembly was simple and I love the lamp.
Reply from Lightopia2026-05-15
Hello Thank you for sharing your experience! We’re happy to hear your lamp arrived safely and that assembly was simple. It’s great to know you’re loving your new lamp. The Lightopia Team
Glen is so knowledgeable and easy to…
Glen is so knowledgeable and easy to work with! Grateful for his insight and expertise!
Reply from Lightopia2026-05-13
Hello, Thank you so much for your kind words! We’re thrilled to hear Glenn was knowledgeable and easy to work with. We truly appreciate you taking the time to share your experience and will be sure to pass your feedback along to him! The Lightopia Team
Well packaged
Well packaged, arrived safely and is exactly what was advertised. Looks lovely in our living room.
Reply from Lightopia2026-05-12
Hello Thank you so much for sharing your experience! We’re thrilled that your item arrived safely and that you’re loving how it looks in your living room. Enjoy your new addition! The Lightopia Team
Great service
Great service, delivery and product.
Reply from Lightopia2026-05-11
Hello, Thank you so much for your kind review! We’re thrilled to hear you were happy with the service, delivery, and product. We truly appreciate your support and hope you enjoy your purchase! The Lightopia Team
Professional design service and…
Professional design service and delivery time was as expected. Great products and friendly service. Store is beautiful!
Reply from Lightopia2026-05-11
Hello Thank you for your wonderful review, we’re delighted to hear that you had a great experience with our design service, products, and delivery. Your kind words about our team and showroom truly mean a lot to us. We appreciate your support and look forward to welcoming you again soon. The Lightopia Team
Service was Exceptional
Although the sconces I ordered arrived damaged, the Customer Service and Returns departments were fantastic! I filled out the form, sent the photos, and within a few days received a full refund. I’ll definitely buy from them again!
Reply from Lightopia2026-05-11
Hello Thank you for your thoughtful review. We sincerely apologize that your sconces arrived damaged, but we’re very glad to hear that our Customer Service and Returns teams were able to assist you quickly and efficiently. We truly appreciate your patience and understanding throughout the process, and it means a lot to us that you would shop with us again. Thank you for your support. The Lightopia Team
Just like my vintage desk lamp
The desk light arrived quickly. It is just like the vintage desk lamp that I used to have. The height is excellent for office work.
Reply from Lightopia2026-05-08
Hello, Thank you so much for your review! We are happy to hear the desk lamp arrived quickly and that it reminds you of your vintage favorite. We hope it continues to be a perfect addition to your office space! The Lightopia Team
We love our fan and continue to be…
We love our fan and continue to be surprised on the many features it offers. Also, it appears to have the ability to know what to do and how it will benefit us! Also, looks great!
Reply from Lightopia2026-05-08
Hello, Thank you for your wonderful review! We are thrilled to hear how much you are enjoying your fan and all of its features. It’s great to know it has been both functional and stylish in your space! The Lightopia Team
Excellent service!
Reply from Lightopia2026-05-07
Hello, Thank you for the 5-star review! The Lightopia Team
Lightopia's communication needs work
Lightopia's communication leaves a lot to be desired. We ordered four lamp units as a set. We received a confirmation that they were "in stock and ready to ship." We would not have ordered them if they had not been represented as being "in stock." Two days later, we received a notice that the lamps were "on order," so apparently they had not been "in stock and ready to ship" as initially represented. Two days after that, we received a notice that only two had been shipped, with no explanation of why we were not getting all four and no indication that any more would be shipped. Since we needed a set of four, we made arrangements to get a different style of lamps from another source. Six days later, we received a notice that Lightopia would be shipping two more units. Now we have to return at least one set of lights. This all could have been avoided if Lightopia had simply advised us from the start that they did not have four lamps ready to ship.
Reply from Lightopia2026-05-08
Hello, Thank you for your feedback. We sincerely apologize for the confusion regarding the inventory status and understand how frustrating this situation was, especially while trying to complete a matching set. We appreciate you bringing this to our attention, as clear communication is very important to us, and we will use your experience to help improve our processes moving forward. The Lightopia Team
Veey long delivery time and misleading…
Veey long delivery time and misleading info on website at the time of purchasing suggesting idea that the products are ready available
Reply from Lightopia2026-05-06
Hello, We’re sorry to hear about your experience. We understand how frustrating longer delivery times can be, and we appreciate your feedback regarding how availability is communicated on our site. We’re actively working to make this clearer so expectations are set more accurately moving forward. The Lightopia Team
Second purchase with Lightopia
This is my second purchase with Lightopia. Customer support did great with prompt accurate reply and constructive suggestions. But ultimately, I've asked for an invoice and never got it till know.
Reply from Lightopia2026-05-06
Hello, Thank you for your continued support we truly appreciate it. We’re glad to hear our team was helpful, but we apologize for the delay in receiving your invoice. That’s not the experience we want for our customers, and we’re working to ensure this is handled more promptly in the future. The Lightopia Team
Short lead time
Short lead time, well made, very easy to install.
Reply from Lightopia2026-05-05
Hello, Thank you for your review! We’re so glad to hear the light was well-made and easy to install. Enjoy your new space! The Lightopia Team
Nice lamp post lightOrder arrived promptly and my light is…
Order arrived promptly and my light is really nice happy with purchase. Yet to be installed as I’m waiting on completed construction
Reply from Lightopia2026-05-05
Hello, Thank you for your feedback! We’re happy to hear your order arrived quickly and that you’re pleased so far. We hope the light is perfect once your installation is complete! The Lightopia Team