Lilykity (lilykity.com) has a 1.0 out of 5 rating on OK.one, based on 50 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 100% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 5 of them were added in the last 12 months. Last updated 2026-10-24.
I would give ZERO stars if I could. The absolute worst experience of my life. Bought 2 dresses for my hen do that were advertised on Pinterest when they came were the cheapest material and looked nothing like the photos. When I tried to return was told not to as would cost too much and offered $8 - ridiculous. I paid nearly £70 for these dresses. I then returned it for £30 as what else was I to do with these awful dresses - never got a refund and company absolutely lied though their teeth. Biggest mistake ever - never ever again. AVOID AND REPORT this scam of a business. And I never leave reviews.
I purchased the Danya Embellished Shard Sequin Halter Neck Irregular Hem Mini Dress, and unfortunately, it looked nothing like the photos online. The quality was extremely poor and cheap-looking, and the sequins were uneven and facing different directions.
The sizing was also completely inaccurate. I ordered a medium, but the dress fit more like a 2XL.
What was even more disappointing was the return process. When I tried to return the $60 dress due to the poor quality and incorrect sizing, I was offered only a $3 refund or a 25% off coupon. Neither is an acceptable resolution for an item that was significantly different from what was advertised.
Between the misleading product photos, poor quality, inaccurate sizing, and unacceptable return policy, I will not be purchasing from this website again.
First of all the tracking they sent is never accurate.
When you finally receive what you ordered it is the most horrible quality that looks nothing like the pictures on the website.
And good luck with their return policy.they giveyou 3 options that does not make sense:
1. A 3 dollar refund and you can keep the dress
2. A 25 % discount
3. Pay a high shipping cost to return.
All of it does not make sense!
The worst kind of fast fashion company-- deceptive/duplicitous at every possible turn. The company ships from China, which simply does not allow for them to get their products to their customers in the timelines that they quote (ordered pre-tariff trade war explosion as a plausible excuse for how long it took), even with extra money spent for "expedited" shipping. Discovered once the product (finally) arrived that it is the most laughably terrible dupe I have ever seen. Do not believe their FAQ section where they shiftily claim that most of the photos are taken by "their own photographer" and only some come from magazine. I suppose I could say that the configuration of the top of the dress... vaguely... resembled the photo of the dress I ordered, but the pattern was completely different and it was mostly made out of the cheapest tulle I have ever come across. Honestly the funniest and most bizarre aspect of the dress was that the lining underneath the tulle (also cheap) inexplicably stopped about half a foot above the ground, creating the most bizarre "ankle highlighting" feature I have ever seen on a garment.
I contacted customer service and they offered me a laughable TWO dollars and the ability to keep the dress as a consolation gesture. Unfortunately there is simply no circumstance in which I would ever wear this dress and it was so horrible that honestly the idea of it ending up in a landfill somehow also felt intolerable. Plus the communication back and forth about the two dollar "refund" was so insulting that I dropped the required cash to send it all the way back to China, mostly to prove a point rather than because I really had great faith this scam of a company would follow through on the refund. Sure enough, they continued to try to worm their way out of respectable business practices by at first insisting that the product had yet to arrive (a month after I had sent it), then making me "prove" I had sent it by emailing them copies of the shipping label and the receipt from USPS (keep your documents, folks!), and then only FINALLY sending a refund after three further follow up emails to pester them. I'm very certain the only reason it happened it because I am nothing if not persistent-- and by the way the ordering to refund timeline was about 10 months in total.
For real do not reward this absolute scam of a company with your patronage. They are doing nothing but pumping pond-scum level product out onto the market and probably destroying the planet in the process.
Looks nothing like the images/ videos they’re advertising. A cheap imitation.
They offered an insulting $5 compensation.
Returns are to China which you have to pay for.
Terrible company.
Material is cheap not what the videos state. If you return the dress the postage is almost the same price. I tried to cancel my order almost straight away and they wouldn't cancel it. Really poor quality
Absolutely unbelievable customer service. I ordered a 2 piece outfit. After waiting over a month with constant emails, it finally arrived. Absolutely looked nothing like what I see on the website, and it was massive. The material and fitting was appalling. Furthermore, I requested a refund to which I was told it would cost me more in sending this back and wasn’t worth sending back. So now I’m stuck with an awful outfit which isn’t fit for use and £55 down. Never again!
Do not buy from this company the dresses look lovely online but are awful quality. The dress I bought had a rip in it also and they advised I have to pay to send it back to china for a refund.
The orders took forever, about 6 weeks, and I paid the expedite fee...the material is very terrible...I am not happy with the overall website, products...and the customer service. People are not professional and not friendly at all. It looks like it is a scam . Advice to those who want to order from this side, please don't do it.
The starfish blue dress Horrible quality. It looks like it was made by an amateur seamstress. It fits very badly on the body and even smells of sweat like it had already been used. Don't buy from them. False advertising
awful cheap looking starfish blue dress i paid $55 usd for!
Arrived and looks like something from shein, very poor quality item. no shape, bad material and tacky!
I emailed them and they offered me just $3 usd compensation to keep it, or if i return i will have to pay full shipping costs to china!
so basically ive wasted my money as will cost too much to send back!
Absolute joke company stay well away!
scammers
Don’t buy from them!!!
Beautiful dresses advertised, but the dresses they send you are poor cheap replicas, far far away from what they advertise. Customer service is bad, they try to write nice words but truly they don't care about you. The dresses I ordered for $80 is useless, and they offered $3 refund, they suggested to not return for full refund, because postage is very expensive and I have to pay for it and it can be lost and that is my responsibility. Don't waste your money on it!
Date of experience: Jan 25
SCAM SCAM SCAM!!! I ordered from them back in November for the black Friday sale, I paid extra for quick shipping as I needed it for an event. The dress NEVER came. They provided me with a janky website that was supposedly "tracking my package". Then when the package was supposed to be delivered they provided a false USPS tracking number. When I typed in the USPS tracking number into the USPS site nothing came up. I called USPS and provided them with the tracking number but they mentioned their tracking numbers are always different. I was scammed. And when I reached out to lilykity to have my refund as I no longer needed the dress they told me I couldn't get a refund. NEVER AGAIN WILL I TRUST ANY COMPANY ON TIKTOK.
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