LilySilk (lilysilk.com) has a 4.5 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 89% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 94% of negative reviews. Last updated 2026-08-10.
I have been their customer for years and they have beautiful products. Unfortunately their prices increased significantly over the years, so I don’t shop there as often as I used to. But sale items are still reasonable for the quality. One also needs to be careful with the sizing, although they are much better in that department too. Their bedding is the best whether it’s about sheets, pillows or blankets!
The black pillow case I bought isn't even fully black. The backside is white. Why???? I hate seeing the white from the front, it's more difficult to do two colors ... weird
Dear customer, Thank you for taking the time to share your feedback about your purchases from Lilysilk. We do sell pillowcases that are white on one side and black on the other, so we suspect that our warehouse may have accidentally shipped you the wrong item. We sincerely apologize for this mistake and for any inconvenience it has caused. We have tried to locate your order, but are unable to find it due to the limited information you left. Could you please provide us with the order number or the email you used to place the order so that we can look into this issue? We will try our best to help solve the problem and do whatever it takes to make it right for our customers! If there is anything else we can assist you with or if you require any further information, please do not hesitate to contact us at [email protected]. We value your feedback and appreciate your understanding. Best regards, LILYSILK Customer Service
LilySilk was my first time shopping there, and I was pleasantly surprised by the quality of my order. It took almost three weeks to arrive, but it was worth the wait. Both items were well-packaged and arrived in excellent condition. I’m already planning to use them frequently. The customer service was also top-notch, making the entire shopping experience enjoyable.
Beautiful dress, amazing fit and quality. I have something similar from J Crew and cannot be compared. The LilySilk dress sits perfectly, drapes like a dream, the fabric is twice the thickness. Bought a matching scarf which is the perfect finishing piece for the outfit. Unfortunately, even though I ordered with plenty of time in advance, it arrived after the event I was purchasing it for. Nevertheless, I will wear it for another wedding.
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