Not instant delivery
Reply from livecards.net2021-01-30
Hello Hugo, i see there was a delay on your order indeed. Excuse us with this issue, i will talk with our team about your case. This will not happen next time. Thanks Regards, Nathalie
About livecards.net
Data updated- Website
- livecards.net
- Category
- Shopping & Fashion
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 415 reviews
- Replies to negative
- 92% (303/330)
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About this business
Pioneering since 2010, Livecards.net is a global digital marketplace specializing in prepaid cards, gift cards, gaming products, software licenses, and other digital goods.Since our launch, we have focused on providing customers with a fast, secure, and reliable purchasing experience. Orders are delivered digitally, allowing customers from around the world to access products quickly and conveniently.We work with trusted suppliers and continuously improve our systems, fraud prevention measures, and customer support processes to ensure a smooth experience for every customer.Our team is committed to:Secure and reliable transactionsCompetitive pricingFast digital deliveryResponsive customer supportA growing catalog of trusted digital productsCustomer satisfaction and long-term trust are important to us, and we actively use customer feedback to improve our services and overall experience.
Written by the business, not verified by us.Is livecards.net legit?
livecards.net (livecards.net) has a 3.1 out of 5 rating on OK.one, based on 888 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 92% of negative reviews; Reviews mostly discuss Product, Price, User experience. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently mention finding fantastic prices across a wide selection of games and gift cards, while also receiving their digital codes very quickly after payment. Many consumers appreciate the smooth purchasing process, noting that customer support is exceptionally helpful and responsive whenever assistance is needed with an order. Some reviewers were not happy with certain purchases, explaining that some of the delivered codes were unfortunately already redeemed or invalid. A few people also experienced frustrating verification delays, while others encountered unexpected trouble with activation limits on multiple device licenses.
Auto-generated from all reviews of this business. For reference only.What people say
Unfortunate experience
I purchased an Xbox Live Gold 12 months. I wasn't aware that, if you own a Game Pass Ultimate, this card would automatically convert to 4 months Game Pass Ultimate. Unfortunately this information is not clear displayed in the website. The information was actually displayed when I placed the Card in the cart, but the it was displayed at the bottom of the page so I didn't read that while I was purchasing the card. Also the procedure for redeeming the code is not clear, I found two procedures on the website but only one works (the one with VPN installation and switch to Brazilian servers). The customer service has been really fast to answer and very polite, so no complaints there. Next time I will buy the card directly from Microsoft
Few possible inconveniences but chat-care and honest
Post-refund edit to a previous review of mine few days ago: 1. Uk Psn credit purchased failed multiple times via paypal. Chat/email reply gave 'possible reasons' vaguely(not exact pertaining my case) and asked me to change payment method. Lucky to find another site though, where i can use paypal method conveniently. 2. Thanks for refund, where my netherlands euro psn credits purchase by mistake were successful, strangely in this case.
Reply from livecards.net2021-01-09
Hi Sooraj Sengupta, As we checked, you've rejected due to verification and failed and we did not accept your previous payment on your previous orders. also your order for the PSN Netherlands is under resell process. Please wait for is to be resold then we will process your refund. If you are still concerned, please contact us through our 24/7 LiveChat support so we can help you out. We do apologize for the inconvenience. Have a nice day! Regards, Lisa
Unreasonable service charges of £1 on a…
Unreasonable service charges of £1 on a purchase of £8.50
I bought 2 giftcards
I bought 2 giftcards, one of them worked fine but with the other one it said the card had already been redeemed yet the money didn’t appear on my account. When i contacted the customer service via email they told me it had been redeemed and i should just check my account again.
Reply from livecards.net2021-01-03
Hello Tristan, Please contact our 24/7 LiveChat support team if you haven't done so already ( chatbox is located in the right bottom corner of our website). This is the fastest way to resolve any issue. Alternatively, you may give us your OrderID here and we will get back to you with a response as fast as we can. Your OrderID is located at the near top left corner of the email containing your product code. We apologize for any inconvenience. Regards, Lisa
Unreasonable service charges of £1 on a…
Unreasonable service charges of £1 on a purchase of £8.50.
Reply from livecards.net2021-01-02
Hi MR A FEARN, We apologize for any inconvenience. Please bear in mind that after you go to checkout and before the payment was started, you are informed about the payment fee connected to this transaction as part of the total price you would have to pay. Everything was made clear before we requested your confirmation of the payment, something you had to do in order to start the process. Moreover, please note that all payments fees are fixed by your chosen payment method and not by us. Have a nice day! Regards, Lisa
Do NOT use Livekort for gifts!
After 2 years of using Livekort without any problems, i wanted to give a game for Christmas Gift. After buying to copies of a game, one for each brother. I ran it to a duplicate error on one of the games. I might think the support has done whatever it could, but i haven't got any fix for the issue. It ends with a message to me about contacting steam through a link that only tells me to contact the seller (Livekort). 3 days after the purchase the code was invalid, and the problem is on me. If you ever go buy a game on Livekort, make sure u redeem the code immediately, and do NOT use it for gifts.
Reply from livecards.net2020-12-29
Hello Rasmus Gorm Petersen, Please contact our 24/7 LiveChat Support (chatbox located in the right bottom corner of our website). This is the fastest way to resolve any issue. Alternatively, you may give us your OrderID here and we will get back to as fast as we can. Your OrderID can be found near the top left corner of the email containing your product code. We apologize for any inconvenience. Regards, Lisa
Where is my code for Cyberpunk 2077!!!???
Where is my code for Cyberpunk 2077!!!??? Your trustpilot score has to be fake. If I don't have the code by tomorrow - I will contact my bank and cancel the payment to you. I will never buy from your site again! Update: I got my code - therefore 2 stars. But the concept of pre-order is apparently not known to Livekort.dk
Reply from livecards.net2020-12-15
Hello Kenneth, Apologies for not receiving the code on time, as we are only a marketplace, we do not possess or have the codes at our disposal. Our merchants are the ones responsible for stocking up the codes on our platform. This being said, we did our best in cooperation with our merchants to get and deliver the code on time to everyone. Unfortunately, despite all our efforts we received the stock past the release time of the game. Again, we sincerely apologize on behalf of our team and our merchants for any inconvenience this has caused you. We hope that this does not change your confidence in our service which we have worked hard on building through the years. Regards, Nathalie
No activation codes for pre ordered…
No activation codes for pre ordered game at release - Edit- Got activation code later that day
Reply from livecards.net2020-12-10
Hello, Apologies for not receiving the code on time, as we are only a marketplace, we do not possess or have the codes at our disposal. Our merchants are the ones responsible for stocking up the codes on our platform. This being said, we did our best in cooperation with our merchants to get and deliver the code on time to everyone. Unfortunately, despite all our efforts we received the stock past the release time of the game. Again, we sincerely apologize on behalf of our team and our merchants for any inconvenience this has caused you. We hope that this does not change your confidence in our service which we have worked hard on building through the years. Regards, Lisa
You can preorder Cyberpunk, but they dont tell you the details.
You can preorder Cyberpunk, but they deliver it a day after release on GOG. Which is fine, though they don't advertise this at all, on their site or warn about it. Ammended review. Did get my refund, but it took 20 min after initial contact for the support agent to answer.
Reply from livecards.net2020-12-09
Hello Kunde, Please contact our 24/7 LiveChat support team if you haven't done so already ( chatbox is located in the right bottom corner of our website). This is the fastest way to resolve any issue. Alternatively, you may give us your OrderID here and we will get back to you with a response as fast as we can. Your OrderID is located at the near top left corner of the email containing your product code. We apologize for any inconvenience. Regards, Lisa
Out of cards or you get cards in other…
Out of cards or you get cards in other values than ordered
Reply from livecards.net2020-12-07
Hi ulrika, We apologize for any inconvenience. Our system matches the codes if a product is out of stock. In this case your order a Steam Gift Card 40 USD but this one was out of stock. So our system sent then 2x Steam Gift Card 20 USD to match the amount. Have a nice day! Regards, Lisa
They stole my money (but eventually gave it back)
I did a, reasonably expensive, order but didn't get this after 1/2 hour waiting. Contacted customer support where they tell me there was a problem with the payment method. So the order couldn't be fulfilled and was cancelled. A few days later the money was still debited from my account? Contacted customer support again. They tell me the money has been refunded and I have to contact my own bank why it still isn't on my account. Of course the bank is not able to transfer me money they didn't receive. Easy solution for Livekaarten.nl to say it's not their fault and they can not do anything more... UPDATE: After posting this review and spamming again the customer care, I've finally got my money back. Because of previous good experience with Livekaarten and the customer service that's always available and answering very fast, I'm happy to give 2 stars extra. Hope to give them 5 stars a next time.
Reply from livecards.net2020-12-07
Hello JHey, i am taking it over from here. My name is Nathalie and i am responsible for our customer service. Please give me your order number here, so i can make it my top priority to investigate this case and to fix it. You can find the order number in the email we sent to you. I need the order number so i can find your order in our system. I will wait you. Regards, Nathalie
Code dont work
Code dont work the way they explain it. Contact service is good.
Reply from livecards.net2020-11-16
Hello Willy, We sincerely apologize for the inconvenience, I double checked your order. I see our administration refunded the amount back to you today 16 November. You will receive the money soon, no worries. Regards, Nathalie
The purchased code didnt work
The purchased code didnt work - and they couldnt solve the issue. But they gave me a refund after a good support.
I have tryed to send more cards
I have tryed to send more cards, but Amazon keep asking same questions, and not sending them all.
Reply from livecards.net2020-10-30
Hello Robert, Please contact our 24/7 LiveChat support team if you haven't done so already ( chatbox is located in the right bottom corner of our website). This is the fastest way to resolve any issue. We apologize for any inconvenience. Regards, Lisa
It took almost 14 hours and I had to…
It took almost 14 hours and I had to call to get the itunes card. Not sure why it take so long time.
Reply from livecards.net2020-09-02
Hi kunde, I have reviewed your concern and checked our records. I can see here that we encounter minor connection issues with the supplier. This causes a delay in the delivery of your code. This is already fixed by our team. We sincerely apologize for the inconvenience. Regards, Lisa
It’s works but you have to instal a…
It’s works but you have to instal a trail version vpn for a Brazil vpn
I byued Nintendo code which didn`t work…
I byued Nintendo code which didn`t work cause it was US code but sold in Finnish net page, still waiting my money back or to change it to work.
Reply from livecards.net2020-08-25
Hi Sammi, I'm so sorry to hear that you're unable to use your purchased code. I will follow up your concern to our team. You'll receive an email as soon as the refund has been successfully processed.Please be also informed that we do have a warning sign informing customer that the product will only work in Nintendo American account. Stay safe! Sincerely, Lisa
After multiple purchases I am still an…
After multiple purchases I am still an instrusted payment.
Reply from livecards.net2020-07-30
Hi Brian Paruch, We apologize for any inconvenience. Please contact our support chat and email so we can further check this issue and help you with your concern. Thank you! Have a nice day! Regards, Lisa
The code I got was for a different…
Accidently bought a wrong code. The code I got was for a different country, that was very misleading. But the service I got was five-stars! I got a refund so I could Buy another code.
Reply from livecards.net2020-07-06
Hi Familievogelzang, We apologize for any inconvenience this may have caused you. As we checked here, you ordered a cheaper version of the Xbox 12 month subscription that requires these 4 steps to activate the code, as clearly stated on the website. We can also see that we have already offered you a solution to this and have already processed your refund. If you are still concerned, please contact us through our 24/7 LiveChat support so we can help you out. Have a nice day! Regards, Lisa
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