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Beauty & Well-being

LiveGlam

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101 reviews

4.9101 reviews
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About LiveGlam

Data updated
Website
liveglam.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
4 reviews
Replies to negative
100% (2/2)
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About this business

LiveGlam is one brand, three clubs and infinite options. Founded in 2016, our makeup subscription boxes are never crafted in a conference room, they come right from our community. Whether you’re a makeup maven or beauty beginner, our products are made with you in mind. Beauty isn’t meant to be stressful, that’s why we blend it out for our customers. All the products we manufacture are vegan, cruelty-free and made with love in the USA. Our beauty boxes are fully customizable to put the glam back in your hands. This is beauty unboxed.

Is LiveGlam legit?

LiveGlam (liveglam.com) has a 4.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

Great customer service

Great customer service! Josie was very attentive and helpful. She solved the problem so quickly!

Reply from LiveGlam2022-03-18

Thanks for the loooove! Please know that we will always do our best to give our dear Glammers the most Glam-azing experience ever!

Great experience love the eyeshadow…

Great experience love the eyeshadow palette the Lippies last long and are creamy!

Reply from LiveGlam2022-01-16

Thanks for the feedback, Anna! We really do our best in making sure that everyone gets the best out of their subscription as we know you deserve it! Thanks and take care! ✨😻

Shipment

Emailed my concern about my shipment and were quick to respond to my concern and gave me reassurance that will receive my subscription.

Reply from LiveGlam2022-01-09

Hi Skylar and thank you so much for taking the time to leave this excellent review. Customer satisfaction is one of our top priorities so we're glad to hear that! Take care!✨😻

Worst of the worst to subscribe too!!!

Last year I subscribed to their Lippie collection, my first month the worst I have experienced from a monthly subscription. My December lippies never got shipped out we are already in January, there is no way a company that big can take over a month to get lippies to me but are quick to take my money the moment I sign up.

Reply from LiveGlam2022-01-09

Hi Angela! Thanks for your feedback and we're sorry to hear about this. This is not the experience that we want you to have. Kindly send us an email at [email protected] so we can look into this for you. Thanks and take care! ❤️🌞

Josie was very understanding with my…

Josie was very understanding with my concern of my order not arriving when it should have. She made sure to let the fulfillment team know and to contact the carrier right away. Thank you Josie!!!!! Live glam rocks !

Reply from LiveGlam2021-12-28

Hi Klarissa and thank you so much for taking the time to leave this excellent review. Customer satisfaction is one of our top priorities so we're glad to hear that! Take care!

Shipment

How amazing are customers service specially Josie how she was always focusing in me and in responding quickly and helping me in receiving my first product ever

Reply from LiveGlam2021-12-28

Thanks for your feedback, Jenny! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Very good customer service experience

Very good customer service experience! I would definitely come back! And recommend also. You guys are a good team! Thank you

Reply from LiveGlam2021-12-07

Thanks for the loooove! Please know that we will always do our best to give our dear Glammers the most Glam-azing experience ever!

I needed to cancel out due to no funds…

I needed to cancel out due to no funds n my card was already correct and i email them n customer service replied the same day excellent service

Reply from LiveGlam2021-11-23

Awww, we really appreciate your feedback, Valerie! We are committed to providing top-notch quality in our products and services, all the time! Take care!

I love LIVEGLAM!

I have been a member for almost 2 years, & I LOVE the live glam subscriptions!! I love how easy it is to make any changes to my subscription if I want to cancel, skip, or changes out my lippies completely for that month. The customer service is on top of their emails if you happen to have any questions or concerns!

Reply from LiveGlam2021-10-27

Thank you so much for taking the time to leave this excellent review, Brianna! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

I absolutely love LIVEGLAM

I absolutely love LIVEGLAM! Amazing customer service and they ship your products fast! Nothing is ever missing or broke! A loyal customer forever!

Reply from LiveGlam2021-10-27

We're so delighted knowing that we're able to meet your expectations, Love! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

I am a new member I'm excited to…

I am a new member I'm excited to receive the lippies 😍🥰

Reply from LiveGlam2021-09-28

Thanks for the loooove! Please know that we will always do our best to give our dear Glammers the most Glam-azing experience ever!

All seems to be good

All seems to be good. I have a monthly subscription. Could avail it without any hassle. My package is on the way. Vany wait to c it.

Reply from LiveGlam2021-09-28

Thanks for your feedback, Sonia! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

No problems

No problems. Very friendly. Very proffessional. Website is easy to navigate.

Reply from LiveGlam2021-09-15

Thanks for the loooove! Please know that we will always do our best to give our dear Glammers the most Glam-azing experience ever!

New Customer

I have only ordered a couple items so far and recently joined the lippie club, but I am very satisfied with this company and their products. They were very fast to respond when I thought I had a delivery issue, they were helpful and courteous and resolved my problem right away. The couple products I've received so far are great and I look forward to receiving more.

Reply from LiveGlam2021-09-15

Thank you so much for taking the time to leave this excellent review, Jennifer! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Great service!

Great client and attention service!! I simply love it!!

Reply from LiveGlam2021-08-22

We're so delighted knowing that we're able to meet your expectations, Mayra! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Worth every penny

As far as I am concerned everyone I have spoken to about this company has had no complaints. I have none either. Making the decision to purchase from them was a good decision in my opinion. I am very excited to see the colors that are in store. I also would like to mention I love the fact that they give you options to trade if you do not like what is being sent out for the monthly subscriptions.

Reply from LiveGlam2021-08-22

Thank you, Sierra! Hearing that you love our products is the best thing we could hope for! Your positive review means a lot to us! Please do not hesitate to reach out if you have questions, we're happy to help in any way we can! Thanks and take care!

The colors and formula are so amazing I…

The colors and formula are so amazing I truly love them I love doing my make up and having lipsticks that match and it don’t leave my lips dry or crusty supper soft customer service is also the best

Reply from LiveGlam2021-08-08

Thanks for your feedback, Adrianna! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Honest reviewer. I don’t sell my soul for free stuff

I was back and forth from 3 ⭐️ To 4. Break down of the 4 parts to the company. Customer service is the 4th. Lipstick pros I have been a customer since December 2020. I opted out 2 times since. Their mattes are definitely why I went with 4 star overall. It stays on for a long period of time, and can reapply without having to remove the older color. That’s a rarity with a matte. Their gloss ( the consistency of honey) and sugar lip scrubs pencil are both pretty great. Although, I use a medicated lip balm when I go to bed, so I’m not wanting to lick the sugar off…it works in a pinch when I forget to re up my stock. Lipstick cons Their monthly colors are on a white back drop and will always not be accurate. It’s used so the color looks good on any skin tone, with no undertone. The models are usually darker skin on about 80 percent of the monthly colors. Which is racially not how the US is based. Unless that’s what the targeted sales are for. I’m very fair and are both blue and red undertoned, so most colors will match me except dark colors and off the wall colors like blue or green ( hard pass plz, ty) if why Amazon features an upload pic to try lipsticks, but this company that is worth more than any lipstick club ever…doesn’t do that. I’ve not tried the tubes bc I have a ton of tubes, and started out using this company as a stock up for items, has now turned me into a somewhat believer. Lip ideas: Add the upload section…I really think the company would get more sales, and instead of ppl skipping a few months out the year, you can add a replacement like a lip plumper. Ex: for 19.99 a month instead of a skip, you can offer a plumper instead. I know the cost is more vs the 3 lippies…so just use it as an offer instead of a skip. Brushes The brushes probably don’t do well. I thought about trying them, but honestly my brushes are inexpensive and get more a whole set for less and they last a long time without breakage, or coming out like an expensive set I purchased a few years ago. This section doesn’t interest me. Eyeshadows I’m about to use some points to see how their colors uphold against the ones I currently use. I have had issues with fallout until I found a hack( only after watching 4874 videos ) so, I’m iffy on spending money when I finally have a good 12 hour staying power ‘hack’ for my dry skin. But, some colors are 🤢 But most are really something I would buy like shiny mauves, bronze, deep greens, even the night time colors like Smokey are very pretty. I can update once I get it in to at least let ppl know who have dry skin how it works. I had to contact customer service twice, once I forgot to see my colors to see if I wanted to pass or keep. It was a red month, soooo noooo….of all months, nothing I can keep, but they were nice enough to allow me to choose another month. I used the chat box, and they sent me 4 choices after telling them my color choice. You can’t remove a color like you can, if I would have remembered to log in and see my colors. I learned my lesson and set a reminder to my phone to the 1st of every month to log on to see the colors. The 2nd customer service was a delivery issue. Email said it was delivered a day but hadn’t received it until two days later. Mail carrier issue. Not a company issue. My 4 star review was given for customer service, and the product itself. The 3 star ( 2.5 on the even darker ones) review bc the lip colors are off by 2 or 3 shades higher than what it looks like on a white back drop. I also have two shades that are very very close to not really seeing a difference, yet are named differently. Idk if they rename colors, or add one more drop of a color to say it’s different and just rename it. Probably to their more popular items. 🤷‍♀️ I’m a 30 yr old Legal Assistant who wears make up for 12+ hrs a day.

Reply from LiveGlam2021-08-08

Thanks for your amazing feedback Bea! We'll make sure to pass this on to our team so they can also review your feedback! Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time! Please do not hesitate to reach out if you have questions or assistance you may need, we're happy to help in any way we can! Thanks and take care!

Best company ever

Best company ever! The lippies are the best!

Reply from LiveGlam2021-08-08

Thanks for the love, Jas! Please know that we will always do our best to give our dear Glammers the most Glam-azing experience ever! Thanks and take care!

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