Longbridge Financial, LLC (NMLS# 957935) (longbridge-financial.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
Really understood their products and found one that fit our need. Very easy to work with.
We're happy to hear that we could identify the right product for your needs. Thank you for your positive feedback; we appreciate it.
I highly recommend Longbridge Financial and Paloma Remington for making this process smooth and educational. Paloma kept me in the loop every step of the way, and her support team is fantastic!!!
Thank you, Diane! We're thrilled to hear that Paloma and the team made your experience smooth and informative. Your recommendation means a lot to us, and we’re glad to have you as part of our community!
Thank you for your wonderful review! W are happy to hear that Jacqueline provided you with excellent service.
Thank you for your great review! We appreciate your business.
Very well organized, very patient, very kind, very much to my benefit.
We are so happy to hear that our work benefited you. Thank you for your kind words; we appreciate your feedback.
Our Longbridge Financial, LLC Reverse Mortgage Consultant, Eric Hurtt was excellent in all categories. Helpful, Knowledgeable, Responsive, Available And Friendly. Could not have asked for a better consultant
We're happy to hear that you had such a positive experience! It's wonderful to know the consultant was so helpful, knowledgeable, and responsive. Thank you for sharing your feedback.
Paloma is an absolute gem. The entire process was timely and went off without a hitch.
We’re thrilled to hear about your positive experience, James! Paloma truly is fantastic, and we’re glad the process was smooth for you. Thank you for the kind words and for choosing us!
Longbridge Financials' reputation preceded itself in the reviews I read online. So I called to see if a reverse mortgage was right for me. My loan officer, Paloma Remington, was amazing! Her persistence, availability, and integrity made all the difference in the world to closing my loan as my finances were challenging. Paloma and others like, Dina Basciano, at Longbridge Financial never gave up. It took 7 months but finally the closing is here. The customer service and integrity of the staff at Longbridge Financial is extraordinary!
Thank you, Lynne! We’re thrilled to hear about your positive experience with Paloma and Dina. Our team is dedicated to providing outstanding service, and it’s wonderful to know their support made a difference for you. Congratulations on your closing! We appreciate your trust in us.
I would heartily recommend Longbridge Financial if you are looking into a reverse mortgage. Melissa Tofigli was my loan adviser, and Jeanmarie Bostick her loan processor. They are both consummate professionals, knowledgeable and more than capable of steering you through any difficulty. Patient and attentive, they will always be at your side through the process, explaining the details and helping with the application. It was truly a pleasure to work with Melissa and Jeanmarie.
Thank you for your wonderful review, Ron! We’re thrilled to hear about your positive experience with Melissa and Jeanmarie. Our team prides itself on professionalism and support, and it’s great to know that they made the process smooth for you. We appreciate your recommendation!
I was unsure if getting a Reverse mortgage was the right thing to do, but with working with Cathy Hall, who always answered all my questions and addressed each concern I had, all my doughts and fears were quickly put to rest.
Thank you, Deborah! We're thrilled to hear that Cathy provided you with the support and answers you needed. It's important to us that our clients feel informed and confident in their decisions. We appreciate your trust in us!
Im so thankful to Long bridge Financial and their entire customer service team. While times are challenging and hardships are the norm they have worked with me and shown compassion. Tbe willingness to educate and help us understand processes have given us peace of mind. Thank you Nymani Johnson for your patience and direction
We're so grateful for your kind words. It means a lot to us that we could provide support during these challenging times. We appreciate you acknowledging our team's dedication to providing clarity and peace of mind.
My counselor, Troy Caselone, was extremely knowledgeable about all of the financial details of this complex procedure. By waiting a few months to survey the interest rate environment, with his encouragement and acquiescence, i got a much lower rate and a larger initial line of credit. i am very happy with my new reverse mortgage.
We're happy to hear that you had such a positive experience! We appreciate you sharing how our team's knowledge and guidance helped you secure favorable terms. Thank you for your feedback.
The people were very helpful and explained in detail each step of the loan process. I had signers in 4 different states and they were able to coordinate the signings to take place together all on the same day. My application from beginning to end took about 5 weeks! I am beyond happy with the outcome! Thank you, especially to Paloma Remington and Natasha>
We're happy to hear that the loan process was thoroughly explained and coordinated effectively across multiple states. We appreciate your positive feedback and are so glad you're happy with the outcome!
Paloma Remington was so helpful with our loan. She kept us informed through the entire process. It went smoothly because of her and her staff.
We're happy to hear that your loan process went smoothly and we appreciate your positive feedback!
I strongly encourage families to thoroughly research reverse mortgages before allowing elderly parents to move forward with one. Our experience was extremely stressful and financially damaging. We felt that the terms were not explained clearly, and the long-term consequences were much more severe than we initially understood. After our parent passed away, the company moved very quickly to recover the loan balance, and we felt significant pressure even before the probate process was complete. This created additional emotional and financial strain during an already difficult time. I would urge anyone considering a reverse mortgage to consult an independent financial advisor and fully understand how repayment works after the borrower passes away. Please proceed with caution and make sure your family understands every detail before signing anything.
Thank you for sharing your experience, JC. We’re very sorry for your loss and understand how difficult it can be to manage financial matters during an already emotional time. When a borrower passes away, there are specific timelines and requirements under federal guidelines that servicers must follow. Our goal is always to communicate clearly, provide heirs with thorough information about their options, and help ensure they have the time allowed under applicable guidelines to make informed decisions. We’re sorry to hear that the process felt unclear or overwhelming during such a difficult time. We’d appreciate the opportunity to review your experience and better understand how our communication could have been clearer. If you’re open to it, please contact our Borrower Care Team at 866-970-3233 or [email protected] so we can connect with you directly.
Thank you for your kind words and your business!
Eric Hurt did an extraordinary job of staying in touch. Since our closing was on Saturday he even gave me his personal cell phone number in case I had a question. Throughout the process he explained everything clearly and in detail. Very professional and couldn't have been easier or better to deal with. Was always available to answer our questions. When we first inquired about reverse mortgages, Long bridge was the first company to reach out to us. We were treated so well never saw the need to look elsewhere. We are grateful for the way Eric handled everything for us. This loan truly will make a difference in our lives.
We're happy to hear that you had such a positive experience! We appreciate you mentioning the clear communication and availability. It's wonderful to know the loan will make a difference, and we thank you for choosing us.
From my first conversation with a wonderful agent named Michael Osgood to the last I was treated so warmly and was guided through each step with patience and quick response to my questions. Ultimately I declined completing the reverse mortgage thanks to sudden financial circumstances that made it unnecessary. Many thanks for your professionalism.
We appreciate you sharing your experience. We're glad that you were treated warmly and received patient guidance. We are thankful for your recognition of our professionalism, and we wish you well with your financial situation.
We appreciate your feedback and your business!
After checking out several reverse mortgage companies, I decided to call Longbridge Financial. Eric Hurtt returned my call. He explained the process. He explained the different interest rates (fixed vs adjustable) and which one would be more beneficial to me. He understood that Social Security was not covering all my expenses and that my car was on its last legs. I started this the beginning of January 2026 and it was funded February 19, 2026. Now I can replace my car and breathe easier. Update. I now have a new car. 2025 Nissan Kicks. I just made into the dealership, all the dashboard lights were on. Now I have working a/c and don't have to worry about breaking down.
We're happy to hear that the process was well-explained and beneficial. It's great to know we could help you address your financial concerns and provide you with peace of mind. Thank you for sharing your experience!
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