LovelyWholesale (lovelywholesale.com) has a 3.1 out of 5 rating on OK.one, based on 769 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 50% rate it 4 stars or higher while 26% give 1 star; The business has replied to 68% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-10-24.
HORRIBLE experience!! I waited a month for my order to come after messaging them a million times for tracking info!! Once it finally arrived majority of the pieces were NOT there all to find out they were out of stock but charged me an DIDNT notify me until I received my order !! COMPLETELY unsatisfied
This place will never get a dime of my money every one of my items were damaged one item was wet and mildew where they try to wipe a spot out the shirt and couldn’t get it out my order came to 86$ they told me it was going to cost me a lot to ship the items back but they would give me 10% off if I reordered the items, so really what am I suppose to do with this bs do not order from this place I reported them to the BBB because they should not be allowed to just keep people money
I think I am going to the Better Business Bureau this is ridiculous the product is not the problem it's the customer service and the run-around for a product you have already purchased. How do you give a client half of their order then lie about the location
I placed a order with 7 items back in July NEVER received it! They asked for routing number, I showed them all the information. They sent one message on the way! Thus site is a scam DON'T give your debit card number. Someone took $50 out my account for 6 months and linked it to a NFL channel. They steal your information!! This stuff comes from CHINA and they aren't shipping anything right now!
LOVELYWHOLESALE is a BIG SCAM! I purchased almost $1,000 due to the good reviews from their "own people" posted to their website. I live in the USA and waited for my orders for a month and didn’t receive all my orders after they took my money! They have a poor communication and no real person to talk to. Cheapest material I’ve ever seen & sizes are not real! Horrible experience!!! Please don’t order to this name if you don’t want to have a problem. Wasted my time & money. Reminder: THEY WILL NOT REFUND YOUR MONEY! Report it to your bank & PayPal immediately if you already purchased & waiting for your order. Your bank will help you as you are helping them to block this website. Any numbers that has been posted to that site are not real. They are SCAMMERS too! Stealing your personal info while taking over your computer. Beware to this two important information. Take care all & be wise!!!
I ordered 3 outfits none of them looked like the pictures they looked like my 5 yr old granddaughter took her 1st sowing class. Strings hanging everywhere the tops were way smaller than the bottoms. The bottoms were too big and the tops were too small. Lovelywholesale refused to honor a return nor would they refund my money never again!!!
I have place three orders with lovelywholesale. They sent a email all three orders had been shipped. The tracking give no information or update. This will probably be my last time ordering from this company. Friends wanted me to order first before they order anything. I'm very disappointed.
I've been satisfied with my orders up to the last order I've received. I ordered a blue jean set (jacket and jeans). I recieved two jackets. Still haven't recieved my Jeans, and this was almost a month ago. They did respond to the email, but there not in transit as of today.
This was my first order and definitely will be my last
Most of their items are not accurate at all, very different From the online pictures. Their things are overpriced and Ali express Has most of the same ones but even cheaper than what this company is selling theirs for. I have filed a dispute with PayPal, yet the company is telling me after waiting for a whole 2 months, i should first have to return the items before they can refund me, for there fault which was false advertisement. How do you expect me to pay for something that looks nothing like what you guys have on your website.I will never buy anything from them again. Lesson Learned.
Reply from LovelyWholesale2020-10-08
Hello dear customer,
thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service
I ordered a black party type pants jumpsuit. I'm tall so I was skeptical about the length. Well, the length was fine & so was the material, but...... It wasn't constructed well. The bottom was huge! & the top was so small!! I don't know where those measurements came from to construct this suit but it wasn't very accurate😩
Reply from LovelyWholesale2020-10-08
Hello dear customer,
thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service
I guess my situation is different from everybody else and I have thoroughly read the reviews trying to see if anyone had a peculiar problem. So I can count my losses because so far, seems alot of customers are counting losses ordering from lovely wholesale.
I placed my order on September 24th. I was charged $149 which was quickly debited from my Account. Only for my order to be cancelled for no reason whatsoever on September 30. I reached out to customer service. A ticket was opened. The got back with me saying a refund was issued. Sent me an attachment I can't open.
Now I'm trying to figure out how you cancel.my order and not notify me until I reached out for my refund. If y'all had to cancel the order, i will assume the money paid will be automatically credited.
I'm reading reviews saying the items recieved was like the picture. What about an order that was cancelled by lovely wholesale???
Pls don't respond with your generic answer apologizing for the inconvenience because yall are definitely a sorry ass company and I'm not sure why yall are still open.
I want my refund of $149 credited back to my account it was debited from.
Reply from LovelyWholesale2020-10-08
Hello dear customer,
thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service
I placed my order September 4th and have yet to receive anything.
Tracking states it has been in New Jersey for 5 days and thats as far as tracking has stated.
After reading the reviews I'll be shocked if I even receive them before winter and if they are correct.
Reply from LovelyWholesale2020-10-08
Hello dear customer,
thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service
Horrible service, will never order from them again. I haven’t received my order and it’s been over a month, they aren’t doing anything to help either.
Reply from LovelyWholesale2020-10-08
Hello dear customer,
thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service
I used to get my orders in a week for the shipping I pay for but you dnt get it fast period!!!!! I love lovely but lately since December service has been horrible
Reply from LovelyWholesale2020-10-08
Hello dear customer,
thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service
If I could give a zero rating, I would. I placed an order on 9/13 or 9/14. A few days went by and I was uncomfortable after reading reviews so I sent an email to cancel my order. I understand the time difference but they weren't replying until I opened my claim with PayPal on 9/20. I finally get an email about my order saying they're sorry to tell me but my order has been shipped. I look at the tracking and the label was just created and still in Shanghai on 9/23. I send a msg stating that I still wanted my refund and they could have the package rerouted. I hadn't heard from them again until this morning 9/29 talking about be patient. Why tf would I want it shipped to the U.S. just to ship it back?! I'm done being patient, I asked to have the issue resolved before I even had to involve PayPal. I'm sick of this back and forth, refund my money NOW!
Reply from LovelyWholesale2020-10-08
Hello dear customer,
thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service
I received my order and it didn’t really look like the photo, the photo on the website was misleading. The size was wrong. When I got ahold of customer service they made me take photos. They won’t allow you to refund after 7 days. They make it so every single time you want to talk to someone about this they create a ticket and someone doesn’t get back to you for a full day. So, what ended up happening is the entire process took too long because of their response time and I was never able to send the item back. Be careful they will not let you refund; they will make it almost impossible. Their response was we will let you keep the item and give you 10% off your next purchase. When I said no I wanted a refund no one got back to me. Now I have something that was suppose to be a workout outfit that looks like a plastic clown suit. I’m so disappointed
Reply from LovelyWholesale2020-10-08
Hello dear customer,
thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service