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Electronics & Technology

LPScreen Online Store

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262 reviews

3.7262 reviews
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About LPScreen Online Store

Data updated
Website
lpscreen.com
Category
Electronics & Technology
Location
China
Status
Unclaimed
Last 12 months
52 reviews
Replies to negative
67% (53/79)
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About this business

We are a technology-driven eCommerce company focused on Laptop LCD panels and are committed to bringing high-quality LCD screens for tablets and laptops, an efficient supply chain, and top-class customer service. We are fanatical about making it easy to find your exact laptop replacement screens and getting them quickly.

Written by the business, not verified by us.

Is LPScreen Online Store legit?

LPScreen Online Store (lpscreen.com) has a 3.7 out of 5 rating on OK.one, based on 262 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 25% give 1 star; The business has replied to 67% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-25.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Customers frequently mention that their purchases arrived safely with secure and careful packaging. Shoppers frequently appreciate the helpful communication and smooth website navigation when searching for specific electronic components. Some reviewers were not happy with receiving incorrect items or missing components from their packages. Others experienced unexpected delivery delays, long transit times, and unhelpful tracking updates. A few people noted that certain replacement products suffered from quality defects or failed to fit properly. Many buyers expressed deep frustration when trying to resolve these unexpected issues through customer support channels.

Auto-generated from all reviews of this business. For reference only.

What people say

Frustrating experience, lack of transparency, and misleading shipping updates

I contacted the seller before purchasing to confirm availability of a specific laptop screen model and explained that I needed it urgently. Despite this, I received a different model than what was listed and ordered. When I raised the issue, the seller acknowledged they may have sent the wrong item and said they would ship a replacement the same day (24/04), providing a tracking number. However, the tracking only ever showed “label created” with no movement. After following up on 01/05, I was told it had been shipped and to wait a few days. By 06/05, there was still no update, and the seller then informed me the item was actually out of stock. Receiving the wrong item alone would not have led me to leave a negative review. The main issue was being repeatedly told that the replacement had been shipped, causing me to monitor the tracking for over 10 days, only to later be informed that the item was actually out of stock. I ultimately had to resolve the matter through PayPal, which reviewed the evidence and sided in my favour. Overall, this was a poor experience involving an incorrect item, misleading shipping updates, and unreliable communication. Based on this experience, I would not purchase from this seller again.

Reply from LPScreen Online Store2026-05-06

We have encountered many clients like you, you said you need to upgrade the screen, we sent an upgraded screen, then you said it's wrong screen after receiving package, you want to get a free item? No, you must return it, even though you opened the case on Paypal.

Scammers

Scammers. No delivery, no answer to email, WhatsApp, phone calls. Order number 61000001278. You received my calls and messages. There's a blue tick in WhatsApp. Send the product and we'll delete the rating.

Reply from LPScreen Online Store2026-04-30

please check our before reply clearly, we've canceled your order and made refund to you.

Excellent value and customer service

I ordered a replacement panel for my display from LPscreen after receiving an incompatible part from a different vendor. When testing the screen on arrival, I noticed a small defect -- customer service responded almost immediately to my inquiry and shipped out a replacement at no cost. The panels I received were fully compatible and matched the original display specifications/quality, at a lower price than other suppliers, and with free shipping.

Great Experience

After placing my order I emailed them (LPScreen) about the specific screen I wanted. To me emailing to get the specific screen you want seems a little janky but it worked fine. The screen I ordered took a while to arrive but it was within the estimated time they gave me. When it arrived it was packaged very well in a lot of bubble wrap. The screen I asked for was sent and it works. Yay!

So far i have bought two screens from…

So far i have bought two screens from the side. The first screen was perfectly fine, the second didn't work correctly. I messaged them with proof that the screen does not work and they immediately offered to send me a replacement. I am waiting for the replacement in high hopes that the replacement arrives fully functional

Excellent Customer Service

Was sent a wrong screen. 1 mail was enough to have the correct screen send and I could even keep the wronly sent item. We all make mistakes. The true value of a company shows when something goes wrong and the problem is corrected instantly without discussions. The new screen arrived and works fine, resulting in a happy customer for us. Therefor, eventhough a mistake was made, 5 stars for correctly and quickly resolve it.

Great experience

Great experience! My screen arrived safely, protected in lots of bubble wrap and worked perfectly upon install. I was retrofitting a laptop that was never offered with this screen so I was pleased to see that the kit even included new double sided tape for mounting. The price and shipping costs were fair. Regular shipping from China took a while, but that is to be expected. If you need it fast (I didn’t), pay for expedited shipping.

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