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LPScreen Online Store

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262 reviews

3.7262 reviews
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About LPScreen Online Store

Data updated
Website
lpscreen.com
Category
Electronics & Technology
Location
China
Status
Unclaimed
Last 12 months
52 reviews
Replies to negative
67% (53/79)
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About this business

We are a technology-driven eCommerce company focused on Laptop LCD panels and are committed to bringing high-quality LCD screens for tablets and laptops, an efficient supply chain, and top-class customer service. We are fanatical about making it easy to find your exact laptop replacement screens and getting them quickly.

Written by the business, not verified by us.

Is LPScreen Online Store legit?

LPScreen Online Store (lpscreen.com) has a 3.7 out of 5 rating on OK.one, based on 262 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 25% give 1 star; The business has replied to 67% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-25.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Customers frequently mention that their purchases arrived safely with secure and careful packaging. Shoppers frequently appreciate the helpful communication and smooth website navigation when searching for specific electronic components. Some reviewers were not happy with receiving incorrect items or missing components from their packages. Others experienced unexpected delivery delays, long transit times, and unhelpful tracking updates. A few people noted that certain replacement products suffered from quality defects or failed to fit properly. Many buyers expressed deep frustration when trying to resolve these unexpected issues through customer support channels.

Auto-generated from all reviews of this business. For reference only.

What people say

I strongly recommend avoiding purchases from this site.

- I ordered a specific version of a screen, but received a different one. - The screen they sent was defective and didn’t work at all. - The website states a 60-day return policy for damaged or defective items, but when I contacted support, they refused to provide a return label. Their explanation was that they don’t have a warehouse in Sweden (where I ordered from), which means I have to cover the return shipping myself.

Reply from LPScreen Online Store2024-10-14

we've explained that we will make full refund to you, including your return fee.

I do not recommend it and warn against purchasing it.

The whole truth about them: -Misleading the customer. -Shipping a completely different item and claiming that the product sent is compatible, which is not true. -After receiving the wrong product, they ask that it be sent back at the buyer's expense. -Before ordering, I agreed with the seller that I needed this exact product and a different one was sent twice. I do not recommend it and warn against purchasing it.

Reply from LPScreen Online Store2024-10-14

we sent order to you two times, all screens will be tested before shipping, and as I said the N156HCE-EN1 REV.C3 and REV.C1 are totally same screens. if you can't accept it, please return both screens.

No confirmation, price change after the fact

I ordered a replacement screen five days ago and the charge showed up on my credit card, but I did not receive a confirmation email. Then today I received a message from Ricky at the LPScreen service team that "there is wrong price, would you mind to pay more $90?" What a terrible way to do business.

Before i placed the order i emailed…

Before i placed the order i emailed customer service to ensure that the model which they had was right and the screen was in stock, ricky from their customers service replied that everything was okay. i paid for the screen and 5 days later they ask me to pay $50 more since what they promised me they didnt have. i explained them since i had confirmed the item before paying it was not in my budget the extra $50 and they should send me the item as is without any apology they gave a refund after 7 days

Reply from LPScreen Online Store2024-09-18

this is my fault, we've sent a return label to you, and we will make refund refund after receiving it.

The Product is very good, but there is a problem with shipping info.

There was no problem with the product and I was able to exchange it, and there were no problems with it working. However, although I was supposed to receive an email to inform me that it had been shipped, I did not receive it. The shipping number was written on the website, so I checked the shipping information using the shipping company information on the LPscreen website, but it could not be found. Because of this, I inquired through the inquiry form on LPscreen's website and was told that it had been sent by a different shipping company and that the item had arrived. I was out on the day I made the inquiry, and was only able to confirm that it had arrived after I got home. If I had been able to find the correct shipping company from the information on the website, I wouldn't have had to worry, so it would be helpful if you could provide a little more accurate information.

Buy at your own risk

TLDR: screen malfunctioned 4 days in. Dead pixel, flickering screen. Screen quality is not as described. I purchased this screen on the assumption that it was A+ quality. My experience did not reflect that. Second day of installing the screen, I notice a scratch in the centre of the screen. I think to myself that my previous screen lasted 3 years, no screen protector, no scratches what so ever. But I ignore the problem as I knew the company could not do anything about it and that this would be labelled "accidental damage". I come to use my laptop 4 days later and I notice a red dot in the screen itself, which I then found out to be a faulty pixel. I contacted the company and they offered me less than 10% refund for what they promised to be a high-grade screen. They also suggested an exchange provided that they get to try the screen after its returned...which I explained wont work as taking the screen out of my laptop chassis would mean destroying the screen. I then also noticed that the screen is literally flickering every time I scroll on a page. I am quite disappointed and frustrated that I essentially wasted my money on empty guarantees about this screen. Just buy the cheaper option off of ebay; at least you wouldn't be spending 3x the amount for an equally crappy screen.

Reply from LPScreen Online Store2024-08-20

I am sorry about that, all screens will be tested before shipping, and we checked your photo, it's just a very small dead pixel after you used 4 days, we've provided two solutions, refund $50 to you as compensation, or exchange new screen to you.

Misleading product

Be careful when buying a panel for your laptop. The title usually contains “For” and the model name, which means you do not get the exact model, but a compatible model. They send you a compatibility screen that probably has the same the connector to connect your 30-/40-pin cable, but the connector is not likely located the same and the screw holes might not fit your laptop. The screen will be randomly glossy or matte, and it will be an inferior screen, e.g., the colors are worse. According to the description of the panel, you have to place an order first, before contacting the support for the exact panel model. Please do not support this business practice and buy at another store.

Reply from LPScreen Online Store2024-08-20

we've explained on product page that If you need an exact display model, please email us your requirements after placing the order, otherwise, we may send you a compatibility model, and the compatibility model has the same main specs (refresh rate, resolution and connector). if you received different connector screen, please take a complete photo of the back of screen you received and your old screen, we will check it. thank you.

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