Fast response
Fast,efficient, and simple response
Lucky Fours (luckyfours.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-11.
Fast,efficient, and simple response
10/10 customer service. I ordered a watch that was bogo without knowing and someone reached out to me before my order shipped to let me know and help pick a watch to add to my order
Had a question about tracking issue and they handled it very fast great customer service
I ordered in June and have yet to receive the replacement order. Tracking is horrible for this company. Now, I am going to have to see if getting a refund will be just as much of a struggle.
I was helped with finding out where my delivery was when it had said it was delivered but nothing was even sent yet and thankfully I was contacted cause they didn’t have my shipping address
can't wait for the pleasant green video this is SOOOO lightweight yes feels good but got the same thing on AliExpress after finding it by reverse image search before i bought
From start to finish, the team was incredibly helpful, professional, and friendly. They went above and beyond to make sure everything was taken care of, and the whole experience was smooth and stress-free. You can tell they genuinely care about their customers and take pride in what they do. It’s rare to find a company that combines such great service with excellent communication and attention to detail. Thank you to everyone at Lucky Fours for all your help
Great customer service replacement was shipped out just days later after reporting an issue
Great quality and amazing customer service love these watches my father in law and son have already received compliments about them stunning pieces for any occasion!
This is my second purchase (watches 3&4) from Lucky Fours. Styling is fantastic, easy to navigate, etc. My only room for improvement is the Vantage presale code came out after the official 11 am launch, so it was a bit of "wait" before I could order.
The watches look very elegant. They look like top notch watches without spending an arm and a leg to get them. I didn't have much patience waiting for them and I do apologize if I might have sound rude in any email that I might have sent to you guys. I was able to fix the watches to fit my waist without looking at the video. So I give you a five stars I'll buy another one or two. Like I said before I'm going to watch collector thank you and bless you.
I’ve got mine both of them today but I’m happy with second watch coz, it doesn’t look good quality to compare with first one blue watch and it’s also looks so fake 😭why would you do that
Very fast response from mason and very polite and helpful
Amazing service! Great quality watches (compliments from everyone) and for the great price, looking forward to buy more in the near future!
Nice watches and customer service was outstanding.
Good customer service, watches are very good quality, will be purchasing more.
Purchased 5 watches. First 3 were awesome, great quality. The other two, the bracelet and links were extremely saggy, loose, and stretched. This made the watches look cheap and made with poor quality. Extremely unhappy with 2/5 watches I purchased and took the chance to contact customer support to see what could be done. After explaining my situation, and sending proof via photos and videos, DELANEY without hesitation assisted me in replacing the the 2 watches I was unhappy with . She went the extra mile not just by replacing , but by getting the authorization needed for me to actually CHOOSE 2 different models of the same value. Less than 24 hrs later the 2 models I requested as my replacements were in transit! Completely FREE of any charge or shipping costs. DELANEY was awesome. My buying experience and my experience with customer service was absolutely top tier. Id give them 10 stars if I could. Most companies are not quick or eager to give out product to make one unhappy customer whole. But Lucky Four and their team didnt let me down. They were great. I will be buying again in the future to add to my rotation. You cannot beat peace of mind when making an expensive purchase. Oh and as for the other 3 watches that I really liked... they were phenomenal. Made with great quality and care. The bracelets and cases were great . Mechanically, the movement, time, dates, even the day....have all been keeping properly and accurately. The dials are awesome, the complications are awesome, sub dials are awesome. Double quick set is just a plus that you dont even have to pay for considering how great the price for value in the watches they make. Setting the watches and sizing/removing the links are super easy. Delivery wasnt terrible and didnt take long at all, packaging was secure and protectedthe product in transit. Thank you to the Lucky Four team you guys are great ! Michael B
Took a while but arrived looking good and in good condition, very easy to adjust the sizing as well. Very good for the price
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