Great communication and fast delivery…
Great communication and fast delivery service
LUMAS (lumas.com) has a 4.4 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 84% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
Great communication and fast delivery service
Just as expected, well packaged for shipping. Arrived in perfect condition.
I was overjoyed to find the art I’ve been wanting on a discount. Furthermore it took only a week for it to arrive, and FedEx came directly to my door. Good price, great communication, easy delivery, fantastic product equals happy customer :)
Love the art piece!! Arrived quickly and well packed. I was initially puzzled because I thought it would be signed.....it would have been helpful to know that the signature paper would arrive separately. How do I hang the piece? I've not seen a reverse side like this before. Again, the piece is great!
Hello L Keefe, Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you love your new art piece and that it arrived quickly and in perfect condition. Regarding hanging your artwork, we understand that it can be a bit puzzling if you're unfamiliar with the mounting system. We have a helpful guide on our website that provides detailed tips and instructions for hanging art. You can find this guide by visiting https://www.lumas.com/inspirations/tips-for-hanging-art/. This page should give you all the information you need to display your art piece beautifully and securely. If you need further assistance or have any other questions, please do not hesitate to contact us. We're here to help ensure that you enjoy your artwork to the fullest! Thank you again for your kind words and for choosing one of our pieces. We hope it brings joy to your space for many years to come. Best Wishes, Your LUMAS Team
This is my second and third purchase from Lumas and I love the quality and variety of the artworks from some of the best established and new artists. I particularly recommend the acrylic finish which enables the entire print to be viewed without the restriction of a frame around it but be careful of sharp edges! The prints are securely packed and delivered by courier so that they arrive quickly and in perfect condition. I recommend this excellent and highly efficient web gallery.
Very beautiful photograph and good frame quality! I really recommend it.
Starting with great art, also the acrylic mounted option super cool. Like art size options as well. Navigating and ordering a breeze. FedEx, for some reason took twice as long as what was anticipated… but finally arrived undamaged today
The art I ordered is beautiful. Taking off 1 star as Lumas used Fedex as their courier who are beyond awful. They caused me a great deal of stress until I finally got my order (their fault not Lumas) On reporting to Lumas they responded swiftly and effectively.
Super fast shipping, well-packaged, gorgeous art, high quality!
Nice, wide selection to choose from. Friendly assistance in the gallery.
Gisela was helpful and kind. She took care of my order and made sure all was delivered smoothly.
5 star… Shayni was very helpful and especially patient with me.
Thanks to Shayni and her team for getting my special pics together from Tommy Clarke and Paul Fuentes. Amazing service and a refreshing and happy team!!!!!!
Great choice, fast & secure delivery
Lovely print, managed to get a “darling” so small, but a lot lower price. Lost a star as it came with a frame, but i had to put it in the frame myself, which feels a little Ikea rather than art shop.
Hello Andrew Haveron, Thank you for your positive feedback on our Darlings. We are delighted that you were able to acquire one of our limited edition artworks. Our "Darlings" are limited, come with a certificate of authenticity, and are available in a passe-partout, with an optional interchangeable frame. We would like to point out that our works are deliberately not delivered pre-framed. This allows you to independently select and flexibly exchange the motifs, thus adding a more personal touch to your space. However, we understand that framing the artwork yourself may not meet the expected level of a traditional art purchase, and we apologize if this has caused any inconvenience. We greatly value your feedback, as it helps us to further improve our service and better understand and meet our customers' expectations. Should you need further assistance or have any more questions, we are always here to help. Best Wishes, Your LUMAS Team
perfect service , impecable packaging all good
63 reviews matching