LumiMeds (lumimeds.com) has a 4.7 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What an easy process of getting my prescription refilled and updated. Cara was extremely helpful and quick to respond to my questions. Her professionalism and customer service is top-notch. I've had a great experience with Lumimeds, and appreciate the easy and swift process.
Thank you so much for this! We're thrilled Cara made your refill quick and easy, and we'll be sure to share your kind words with her. Thank you for trusting us! ✨
I am not very tech savvy and therefore I had to call customer service and luckily Tim took my call. He made the sign up procedure smooth as glass and even went above and beyond helping me fill out forms that were needed to be evaluated by the doctor so I could get the script for the medication. Great Cusomer Service.
Thank you so much for this! We'll be sure to pass your kind words along to Tim. He'll be thrilled to hear he made your sign up so smooth. Wishing you all the best on your journey, Bernadette! ✨
I use the online portal and find it easy to navigate. My questions are answered with in a 24 hr timeframe. I had a question about switching medications and had an informative response. When I placed my order, Cara reached out to confirm what product is wished to proceed with. I was also notified when my prescription was sent and given a time line on when I will receive it.
Thank you so much for your kind words! We're so glad Cara and the team could provide the guidance and communication you deserved. We're here for you anytime, Maria! ✨
Tim was my contact he was helpful, courteous and followed through with what he said he would do. My experience with your company and your representative has been great so far. Problems handled quickly keeping me your customer in mind.
Thank you for your review! We're so glad Tim was helpful, courteous, and followed through on everything he promised. Keeping you in mind is exactly what we aim for, and we're happy to hear your experience has been great so far. We'll share your kind words with Tim! ✨
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