Luvansh is a diamond and fine jewelry company focused on disrupting traditional diamond industry pricing. By sourcing directly and eliminating unnecessary middlemen and retail markups, we provide certified lab-grown and natural diamonds, engagement rings, earrings, necklaces, bracelets, and fine jewelry at exceptional value.We believe buying diamond jewelry should be simple, transparent, and affordable. From loose diamonds and custom engagement rings to everyday jewelry, our mission is to deliver outstanding quality, honest pricing, and a customer-first experience that makes luxury more accessible.
Written by the business, not verified by us.Luvansh (luvansh.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-25.
Reviewers overwhelmingly had a great experience with this company. Customers frequently commend the impressive selection of both natural and lab stones, with items often exceeding expectations for sparkle and beauty. The quality of the products, combined with excellent customer guidance and a straightforward ordering process, leads many people to feel satisfied with their investment. However, some customers mentioned specific issues regarding the product's durability, such as earring backs crumbling after minimal use, requiring service adjustments. A few other people also felt dissatisfaction with instances where reported issues concerning materials or order details were allegedly not resolved to their complete satisfaction.
Auto-generated from all reviews of this business. For reference only.Worth the wait! Very good quality sparkling Lab grown! The chain of my necklace in also very shining! I think I’ll be a returning customer for more other jewelries!
Thank you for your wonderful review! We’re thrilled you love the quality and sparkle. We truly appreciate your support and look forward to serving you again!
I purchased two diamonds from Luvansh on July 28th, totaling approximately 5,000 dollars, intending to have my jeweler evaluate both and return the one that did not work for my ring setting. Nowhere on the product pages or in the shipment did I see a clearly stated seven day return window. When I contacted Luvansh to process the return, I was told for the first time that they have a seven day return policy, and was directed to a buried policy page rather than anything disclosed at the point of sale or in the package. They refused to make any exception despite this being a common and reasonable use case for anyone shopping for a diamond to set into a ring. As a business owner myself, I found this lack of transparency and unwillingness to work with a customer to be a serious red flag. I would urge others to read the fine print carefully before buying, and to know that final sale terms may not be clearly disclosed until after your money has already been spent. Also, I have subsequently learned that their BBB rating is an “F”. Not surprised, and if I would have known that, I would have shopped elsewhere. Reply to your response You have also not addressed the operational reality of this transaction. Evaluating a diamond against a specific ring setting before committing to it is a routine, foreseeable use case in this category. Accepting the unused stone back in its original condition would have cost you nothing. Declining to do so was a discretionary choice, not a policy obligation. Combined with the F rating currently on file with the Better Business Bureau, this exchange is consistent with a pattern rather than an isolated incident. I am recording this response for my own documentation and would encourage anyone considering a purchase with Luvansh to give more reputable dealers your money.
Thank you for your feedback. We would like to clarify that the return terms are clearly stated on each individual diamond’s product page, including whether the stone is returnable, has a shorter return window, or is final sale. We also checked our records and could not find any email from you requesting a return within the applicable return period. Unfortunately, without a return request being submitted within the stated timeframe, we were unable to process the return. We understand your concerns, but the applicable terms were disclosed prior to purchase and are applied consistently to all customers.
Please send me 1 screw backing Please that was lost when trying in the earrings.
We’re glad we were able to resolve this for you! Thank you for your patience, and we truly appreciate your understanding and support.
Beautiful diamonds and fast secure shipping
Thank you for your kind review! We’re so glad you loved the diamonds and had a great shipping experience. We truly appreciate your support!
Wow! I’m truly so impressed with this company and the value of diamond provided. I will definitely be purchasing again!
Thank you so much for your kind words! We’re thrilled you’re happy with your diamond and experience. We look forward to serving you again!
I ordered two stones; one is a blue lab diamond. I was told my shipment date would be 28 Aug 2026. Today FEDEX brought me the "white" diamond I also ordered. Turned out, someone at Luvansh decided I shouldn't wait on that one and shipped it! And, it's beautiful! THAT is customer service!!
Thank you so much for sharing your experience! We’re happy you loved the diamond and appreciated the early delivery. We truly value your support and look forward to your next order!
Updated my review. The luvansh team provided the support I needed and shipped earring backings very quickly.
Thank you for sharing your feedback. We're sorry to hear your experience didn't meet your expectations. We take product quality and customer satisfaction seriously, and we'd appreciate the opportunity to make things right. Please reach out to our support team so we can assist you further.
Incredibly beautiful diamond, superior quality and super fast shipping. Highly recommend Luvansh and I will look to them again for my diamond needs.
Thank you for your kind review! We're thrilled you love your diamond and appreciate your recommendation. We look forward to helping you again in the future!
The 3 ct pear shaped lab diamond sparked more than my mined ones. Thank you very much, Luvansh! It was an easy ordering process and delivery by FedEx was quick & timely. I will be ordering more in the future.
Thank you for your kind words! We're so glad you love your diamond and had a great experience. We look forward to serving you again!
So I purchased a 10k 2ct tennis bracelet. When I received it realized it was too small - and wanted to exchange it for a 5 ct bracelet. I called within 15 minutes of receiving the order to start an exchange and was told because it was 10k it was special order and could not exchange so beware when ordering!
Thank you for your feedback. We're sorry to hear about your experience. We understand your frustration and appreciate you sharing it. If there's anything further we can do to assist, please don't hesitate to reach out to us.
Neel is very great! 10/10 customer service ! Very helpful
Thank you! We're glad Neel provided such excellent service. We'll be sure to share your kind words with him!
Everything great except it took me 15 min to untangle
Thank you for your feedback! We're glad you enjoyed your purchase and apologize for the inconvenience. We'll work on improving our packaging to help prevent this in the future.
Vince worked with me to get the necklace I wanted expedited so it would arrive for the special occasion I wanted it for. They have really great customer service and I have ordered studs from them before which were of excellent quality!
Thank you for your kind words! We're glad Vince could help get your necklace there in time. We truly appreciate your continued support and hope you enjoy your jewelry!
Vince was very helpful! He answered all my questions about the different policies regarding the return process, as in my specific situation, I am purchasing more than one diamond to compare. I haven't purchased my diamonds yet, but I plan to soon, and so far, I like the company!
Thank you for your kind words! We're glad Vince could answer your questions and make the process easier. We look forward to helping you find the perfect diamonds!
From the start - Luvansh provided very easy way to search for the items I want with easy ways to customize my search. Then the pricing, costs, and other discounts were clearly shown upfront so there was surprise for me for the purchase. Communication was detailed with frequent updates about the order. Excellent service with excellent value.
Thank you for your wonderful review! We're thrilled you enjoyed the shopping experience, transparent pricing, and regular updates. We truly appreciate your support!
Had to confirm multiple times if my order
Thank you for your feedback. We apologize for the inconvenience and appreciate your patience. We'll continue working to make our ordering process as smooth as possible.
I really appreciate having so many options for carat weight, metals and settings when choosing diamond studs. Bought this for our nanny for her birthday (she is a unicorn and has been with us 4 years) and she was absolutely ecstatic.
Thank you for your thoughtful review! We're honored you chose us for such a special gift and are thrilled to hear she loved her diamond studs. We truly appreciate your support!
Order was processed quickly, and shipping and delivery were super fast! The diamonds are PERFECT!!!
Thank you! We're thrilled you love your diamonds and enjoyed our fast service. Enjoy your purchase!
Staff is fastastic to communicate with . The products are fantastic. I would rather buy from Luvansh than any other retailer.
Thank you for your wonderful review! We're honored to be your preferred jeweler and truly appreciate your support.
Luvansh has done it again, I just received my second Lab dimaond from them! It is beautiful, gorgeous, and sparkly. And I'll be using it as a pair in my diamond stud earrings. As a Canadian customer, I'm impressed by how quickly it arrived, and beautifully and safely packaged. They have a permanent customer in me!
Thank you for your continued support! We're thrilled you love your new diamond and look forward to serving you again. Enjoy your beautiful earrings!
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