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Home & Garden

madepants.com

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676 reviews

3.2676 reviews
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About madepants.com

Data updated
Website
madepants.com
Category
Home & Garden
Location
China
Status
Unclaimed
Last 12 months
366 reviews
Replies to negative
0% (0/234)
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About this business

Family Owned Online Boutique

Written by the business, not verified by us.

Is madepants.com legit?

madepants.com (madepants.com) has a 3.2 out of 5 rating on OK.one, based on 676 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 60% rate it 4 stars or higher while 29% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional quality of the clothing, focusing on the comfortable fabrics, sturdy stitching, and stylish designs that consistently attract lovely compliments from strangers. Buyers consistently find the online ordering process extremely simple and efficient, warmly appreciating the clear product descriptions and helpful size guides. Some reviewers were not happy with the delivery times, mentioning that packages took considerably longer to arrive than originally expected. A few other people also felt that sizing could sometimes be unpredictable, and noted that managing international returns involved dealing with complicated custom fees.

Auto-generated from all reviews of this business. For reference only.

What people say

Disappointed! I have wor 36" waist X 30" length…

I have worn 36" waist X 30" length jeans my entire working career. Your jeans are so tight I can hardly stand trying to button them up. The length is terrible, I have to wear 3 inch cuffs! Way too long. I am going to have to pay someone to hem them. The material they were made from was fine. Delivery was on time. They look sharp, but are not even close to fitting. Disappointed.

Disappointing product and poor customer service

I ordered the Men’s Wide Leg Cotton Cargo Casual Pants from Madepants. Unfortunately, the trousers were a huge disappointment. The measurements do not match the size chart on their website. According to the chart, the hip circumference should be 108 cm, but the trousers I received measure approximately 102 cm. On top of that, the trousers are far too short and look nothing like the fit shown in the product photos. The website doesn’t even provide a trouser length measurement. I contacted customer service to explain the situation. Instead of properly addressing my complaint, they mainly responded with instructions on how to measure trousers. I followed their instructions, measured the trousers again, and sent clear photos showing the actual measurements. I also requested either a correctly sized replacement or a full refund. So far, I have received no response to my latest email. What makes the situation even more frustrating is their return policy, which requires customers to pay for return shipping to China themselves. This makes returning an incorrectly sized product unnecessarily expensive and inconvenient. I find it very disappointing that a company sells clothing that, in my experience, does not match its advertised measurements and then fails to properly address a well-documented complaint. Based on my experience, I cannot recommend Madepants. I would strongly advise others to think twice before ordering from this website.

Very disappointing customer service!

Very disappointing customer service! I contacted Made Pants to ask for the maximum stretched waistband measurements of their XL and 2XL pants. Instead of answering my question, they simply replied, “We are sorry, but we do not have a size that fits you.” How incredibly rude and dismissive! Ironically, I already own their overalls in 2XL, and they’re enormous on me! That’s precisely why I was asking for measurements. I wasn’t asking them to judge my body or decide what would fit. I was asking for basic product information. Customers of all sizes deserve respectful service. I really liked their clothing, but this experience has completely turned me off the company.

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