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Home & Garden

madepants.com

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676 reviews

3.2676 reviews
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About madepants.com

Data updated
Website
madepants.com
Category
Home & Garden
Location
China
Status
Unclaimed
Last 12 months
366 reviews
Replies to negative
0% (0/234)
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About this business

Family Owned Online Boutique

Written by the business, not verified by us.

Is madepants.com legit?

madepants.com (madepants.com) has a 3.2 out of 5 rating on OK.one, based on 676 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 60% rate it 4 stars or higher while 29% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional quality of the clothing, focusing on the comfortable fabrics, sturdy stitching, and stylish designs that consistently attract lovely compliments from strangers. Buyers consistently find the online ordering process extremely simple and efficient, warmly appreciating the clear product descriptions and helpful size guides. Some reviewers were not happy with the delivery times, mentioning that packages took considerably longer to arrive than originally expected. A few other people also felt that sizing could sometimes be unpredictable, and noted that managing international returns involved dealing with complicated custom fees.

Auto-generated from all reviews of this business. For reference only.

What people say

Is this an actual retailer or a scam?

I wish I didn't have to give them a star as they never gave me the products I ordered. Said it would arrive by Christmas, now its January and they haven't even shipped anything. They sure did process my card fast though. Don't order from this retailer unless you just want to pay for something and not receive it. Waste of time and money.

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY. Horrible customer service, as others have noted they don't want you to return and in one case noted, returning to China is very difficult and sometimes unsuccessful with costs only to you. Overalls were not sized correctly one being way to long, the other too tight to wear. They have confirmed you are better off not buying at all from companies in China. Will donate product to Goodwill. Save yourself a lot of aggravation and no note buy anything from them.

Bad quality products, bad return policy, bad customer service

Bad quality products. Customer service tries to stop you from returning by urging you to exchange for an other size. After finally returning to an address in China at 21,75 euro costs (registered), it came back to me, unopened, and 3 months after sending it!

Do not purchase from this store!

Do not purchase from this store!! If you are unhappy with their product, they WILL find a way to not give you a refund. They claim that they believe in their products so much they have a 30 day return policy. They will ask you first ask you why you weren’t satisfied and then give you a run around to justify their product. An unhappy customer is an unhappy customer.

Glitchy checkout process and bad customer service!

I attempted to order from this site multiple times. The checkout process is so glitchy that my purchases wouldn’t process. Yes, I tried multiple forms of payment. Then, when I contact customer support I am simply directed to try a different form of payment although I had already done so.

The pants are not true to size

The pants are not true to size. They are super small! I can’t wear them at all!! There is no place on the website to do a return. Poor customer service and I would NEVER recommend or purchase from this place again. It took almost four weeks for the pants to arrive only to not fit. Utterly dissatisfied!

If there was a zero that’s what they…

If there was a zero that’s what they get. I haven’t even received my order as they use a cheap, unreliable delivery service who don’t respond to emails. Made Pants customer service is AWFUL - they told me l need to wait to be contacted by the courier service and will do nothing to help me except supply the courier customer service email. DONT TRUST THEM!!

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