Magica (magica.com) has a 3.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 33% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
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Kristen Williams · 1 review · Experienced 2026-07-20 ·
★★★★★
There is no magic found here
I used to love this website when it was Galaxy AI. Recently though they moved everything over to an all-in-one AI agent and appreciated all other tools on the site. What they didn't tell you is that when they did this it would force you to use the all-in-one agent, takes away complete creative control, and now you can't even afford to make a video on their site because the all-in-one agent cost more than the actual credits they give you per month. To make a video it used to cost 3 million credits and now it costs 40 million. They also refused to give refunds and I'm currently fighting them on this
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Elena Fernandez · 2 reviews · Experienced 2026-07-21 ·
★★★★★
Great experience and has even more than…
Great experience and has even more than you cna dream of
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Thomas F · 4 reviews · Experienced 2026-07-20 ·
★★★★★
Bait and Switch from Galaxy.ai to Magica
Not long before Galaxy.ai became Magica, I purchased a lifetime membership for a not-inexpensive sum. It promised 15M credits monthly, which was fine because all of my use cases were adding up to around 10M per month and my "bank" was constantly growing. As soon as Magica took over and implemented their "One Agent" feature, this product has become NOT what I purchased. It went from an aggregator of hundreds of various AI tools to trying to be ChatGPT or Claude without owning its own LLM. Because of this, every task now calls to expensive LLMs and the user is charged for it. In less than two months my "bank" has dropped from over 100M credits down to 60M. One task today to review some existing code in my github repo cost me 13M today alone, that's nearly 1 month's worth of credits used for one code review task. This is no longer worth it and if I wasn't already locked in lifetime I would never use this product again.
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C K · 1 review · Experienced 2026-07-13 ·
★★★★★
The company effectively pulled the rug…
The company effectively pulled the rug out from under users by promoting a full suite of capabilities, then removing key features after customers had committed to long-term or lifetime memberships. Support has also refused to provide refunds, even though the company’s own terms indicate that affected subscribers may be eligible.
Magica is the most powerful tool to have these days! The amount of AI tools they offer, the affordability, and the ease of use is spectacular and nothing comes close…I plan to be a long time subscriber, truly the best in the industry today!
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Doug subbert jr · 6 reviews · Experienced 2026-07-18 ·
★★★★★
I waited for 2 months before writing…
I waited for 2 months before writing this cuz usually apps give the cake first then your left with scraps... but Magica AI exceeded this and more! The ability to give ideas, create, build website and landing page, and other content creation is amazing and every day i learn more about what Magica AI is capable of! 5 stars easily!
Using Galaxy.ai (Magica) feels like working with a creative assistant who already understands your aesthetic before you even speak it. The interface is intuitive, the outputs are clean, and the workflow feels like it was designed for people who move between intuition and precision. It doesn’t fight your vision — it amplifies it.
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Daniel Sternklar · 1 review · Experienced 2026-07-17 ·
★★★★★
The transition from galaxy.ai Magica.ai is a bait and switch
The transition from galaxy.ai to magica.ai turned a service somewhat useful to useless. A total bait and switch. As before you think wow 15 million credits I'll be able to do so much until you find out most tasks take millions of credits. Magica has taken away any control you had. You can't select models or parameters. Dont Buy Lifetime.
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USA Vinyls · 2 reviews · Experienced 2026-07-17 ·
★★★★★
Great tool for creating social media ad content
I use Magica to generate ad visuals for my vinyl decal business, and it's been a solid addition to my workflow. The quality ranges from good to great depending on the specific item I'm promoting, but overall it consistently delivers content I can actually use for social media ads. It's saved me a lot of time compared to sourcing or creating visuals from scratch. Would recommend to anyone in e-commerce looking to speed up their ad creation process.
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Linda Houser · 2 reviews · Experienced 2026-07-15 ·
★★★★★
Initially I was very excited to use…
Initially I was very excited to use this platform. Sadly for me, after I'd paid for a subscription, they removed some of those prompts and then wanted payment to use them. I didn't like that to say the least. Also, some of the cuter applications have been removed and you get no response from their "customer" service. I'm really disappointed. Buyer beware.
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Kararaina Dee · 1 review · Experienced 2026-05-15 ·
★★★★★
Galaxy was fun, Magica is not so much...
Disastrous Transition: Unannounced Price Hikes and Lost Work.
I went from thoroughly enjoying Galaxy to completely losing trust in this company during their transition to Magica. What used to be a fun, creative environment has become incredibly frustrating.
The Credit & Pricing Issue
* Hidden Costs: Pricing changed per chat and render a couple of weeks before any official announcement, rapidly shrinking our credit pools without warning.
* Unannounced LLM Shift: They forced a backend switch from selected agents to a significantly more expensive Large Language Model (LLM) system without telling users.
* Budget Ruined: Because you cannot change back to your previous setup mid-project, my long-term project budget is completely blown.
Disappearing Work & Poor Support
* Severe Data Loss: The system lost a massive body of my creative work. Support completely ignored or denied the issue until I publicly escalated it on LinkedIn.
* Sluggish Recovery: It took weeks of public pressure for them to finally locate and restore my lost assets.
* Ongoing Glitches: Work continues to vanish mid-session. Even worse, it costs additional credits to repeat the failed tasks and ask support what went wrong.
Final Verdict:
I wanted to cut them some slack during a major platform overhaul, but the combination of defensive customer service, missing assets, and unannounced billing changes is unacceptable. Unless you have an endless budget and only care about automated generation, steer clear of this platform until they radically pull up their socks.
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Video Dave · 1 review · Experienced 2026-07-08 ·
★★★★★
You get $15 for a five star review here.
MAJICA PAYS $15 in credits for a five star review here. I gave it one star and refused to credit my account. So don't believe any of the glowing reviews here. We are all just desperate enough to post here just to keep using our prepaid account.
I've been an annual PAID PRO member for nine months. When I joined as GALAXY, the interfaces were great, and a good value. They rewarded users millions of free credits for posting positive reviews on Apple and Youtube and Trust pilot. I posted eveywhere just for the credits. When GALAXY became MAJICA, everything changed. No customer support, no credit for bad image or video generations that were server errors, not customer input errors. And the new AI Agent grinds through and entire month's credits ($15) in just a few short video clips.
There are many other better platforms, many free. Do not waste your money, and worse, hours of time on this app.
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Vijay · 13 reviews · Experienced 2026-07-15 ·
★★★★★
Beware: Credits Disappear, Customer Support Is Silent
I purchased Magica as a lifetime deal expecting a platform that would provide access to the leading AI models and enable me to complete real business work. Unfortunately, it has turned out to be one of the most disappointing lifetime deals I have purchased.
The biggest problem is the credit system. Credits are consumed at an astonishing rate, often before you can complete even relatively straightforward tasks. In practice, this means you spend more time worrying about running out of credits than actually getting work done. A platform that is supposed to improve productivity ends up doing the exact opposite.
The marketing creates the impression that you can use multiple leading LLMs from one place. While that sounds compelling, the aggressive credit consumption makes the platform impractical for anyone who intends to use it for meaningful, day-to-day work.
What made the experience even more disappointing was the complete lack of customer support. I contacted support with genuine concerns but never received a response. When customers are ignored, it creates the impression that feedback is not valued. For any software business, responsive support is a key part of building trust, and in my experience that was missing entirely.
I don't mind paying for quality software, and I understand that AI infrastructure is expensive. However, if you are selling a lifetime deal, customers reasonably expect lasting value. In my experience, the current credit model significantly undermines that value.
Based on my experience, I cannot recommend this product, particularly the lifetime deal. Unless the credit system becomes much more practical and customer support becomes responsive, I believe there are better alternatives available.
I hope the team takes this feedback seriously because the idea behind the platform has potential. Unfortunately, the execution has fallen well short of the expectations set by the product's positioning.
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Pinky · 1 review · Experienced 2026-07-14 ·
★★★★★
It creates very beautiful content...but
It creates very beautiful content. I do not like the credit system that it uses for video correction. If I pay for it first but then it doesn't create what I wanted, I shouldn't have to pay the full credits. Access to support is also very limited and not impressive for an AI platform.
They don’t send subscription reminders or give refunds, ever.
They don’t send subscription reminders and they don’t give refunds on service, even if you delete the account. In my opinion, their credit system is a complete scam, which is probably why they don’t show how much each service costs in credits on their site before you purchase a subscription. Pretty sure it cost less than directly using AI tools only because you only get a small fraction of use out of the available tools. The interface is also trash and their customer service is terrible. I can’t recommend this site to anyone serious. It exists for people that don’t understand AI.
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Christian · 1 review · Experienced 2026-07-15 ·
★★★★★
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I've been using Magica AI for a while now, and I can honestly say it's one of the most useful AI tools I've come across. I originally started using it to help create custom 3D models for my projects, and it has completely changed the way I approach designing and prototyping.
What really impressed me is how well it understands detailed prompts. Instead of giving generic results, it actually picks up on small design requirements and produces models that are surprisingly close to what I had in mind. I've used it to create custom mounts, kayak accessories, functional parts, and other printable designs that would have taken me hours to model from scratch. Even when the first result isn't perfect, it's very easy to refine the design through conversation until it gets exactly where I want it.
The interface is straightforward, the responses are fast, and it feels like you're collaborating with someone who actually understands design instead of just generating random shapes. It's become a regular part of my workflow, especially for brainstorming ideas and turning concepts into printable models.
Of course, no AI is perfect, and every once in a while a model needs a little tweaking, but that's true with any design tool. The important part is that Magica AI gets you 90–95% of the way there in a fraction of the time.
If you're into 3D printing, product design, prototyping, or even just creating custom parts for hobbies, I highly recommend giving it a try. It has saved me countless hours and helped me create projects I probably wouldn't have attempted otherwise. I'm genuinely excited to see how it continues to improve because it's already become one of the tools I use the most.
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James Christopher Hill · 2 reviews · Experienced 2026-07-13 ·
★★★★★
Galaxy.ai was a much better program and…
Galaxy.ai was a much better program and much more easier to use with a logical interface. I can't even figure out how to create a simple image now without stupid add-ons. In addition, It's difficult or they eliminated the multi-ability to choose different rendering engines! After my year subscription runs out, I'm done. In addition when I sent in questions about why something doesn't work, the answer is "We don't really care about you and what you want! We have your $$ and you can cancel if you wish. You are nothing to us, just another user."
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ceo markethive · 2 reviews · Experienced 2026-07-13 ·
★★★★★
Very support oriented
Very support oriented. Delivers as promised and allows earning credits to run jobs.
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Toth Viktor · 1 review · Experienced 2026-07-14 ·
★★★★★
Transforming to undesireable
The great galaxyAI turning to Magica nightmare, I "contracted" with lifetime access to someting totally different. I feel missled and being "tricked".
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Alicia Carr · 1 review · Experienced 2026-07-14 ·
★★★★★
There website is amazing and their…
There website is amazing and their image and video creation are phenomenal. My one complaint is the cost for creation of even just a short film and then it created stuff and killed my remaining balance and wont let me see the stuff or allow me to re-due the prompt due to its error cause I am out of creidts
