Mail Order Meds (mailordermeds.com) has a 5.0 out of 5 rating on OK.one, based on 71 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher. Last updated 2026-08-10.
Thank you so much for your prompt and efficient service.
Reply from Mail Order Meds2026-07-02
Thank you for leaving this 5 -star review. It has been our team's pleasure in assisting you with your prescription needs. We appreciate your support and look forward to helping you again whenever you need us.
I've been with mail order meds for several years. I'd give them more stars if I could!
Reply from Mail Order Meds2026-07-20
Thank you so much for your incredible review and for being a loyal customer over the years! Your trust and continued support mean the world to us. Knowing you'd give us even more stars is the highest compliment we could receive. We look forward to serving you for many years to come!
Thank you so much for your kind words and 5-star review! We're delighted to hear you were happy with our prompt and efficient service. Take care always!
We're so happyto hear that you had an excellent experience with our phone representative. Providing clear, friendly communication is something we take pride in, and we're grateful for your kind feedback.
Excellent prices Prompt delivery Wonderful people on the phone if you need help
Reply from Mail Order Meds2026-07-02
Your kind words mean a lot to our team, and we truly appreciate your support. We look forward to serving you again! Thank you so much for your wonderful 5-star review!
Fast and accurate service, plus wonderful customer service to answer any questions.
Reply from Mail Order Meds2026-07-02
Thank you for your fantastic 5-star review! We're delighted to hear you were happy with our fast, accurate service and that our customer service team was able to answer your questions. Your kind feedback means a great deal to us, and we truly appreciate your support. We look forward to helping you again!
This company is great. They call back right away and they are very easy to deal with for an elderly person. I highly recommend them!
Reply from Mail Order Meds2026-06-19
Hello Raymond,
Thank you for taking the time to share your experience. We take all feedback seriously, as it helps us continually improve our service.
After carefully reviewing our records, we were unable to locate a Metformin prescription or any Metformin orders associated with your account here at Mail Order Meds. Our records show that your orders with us have been for a different medication, and the most recent interaction we can find was on May 26 regarding shipment tracking for a different medication. We were also unable to find any recent communication concerning a Metformin prescription or dosage change.
Based on the information available to us, it appears this review may have been intended for another pharmacy or provider. That said, we understand how frustrating it can be to encounter difficulties obtaining an important medication, especially when preparing to travel.
We would welcome the opportunity to speak with you directly and verify whether there may be another account or prescription involved. You can also call us at 1-800-727-0726. Our team is trained to review prescriptions carefully and ensure that medication orders match the prescribing physician's instructions.
Please contact us at your convenience so we can further investigate and assist in any way possible. We appreciate your feedback and look forward to helping resolve any concerns.
M
Mary · 3 reviews · Verified · Experienced 2026-05-06 ·
★★★★★
Always courteous and prompt
Reply from Mail Order Meds2026-06-19
Thank you for taking the time to write this review! Our team here at Mail Order Meds is always happy and committed to help our customers with their prescription needs. Im glad that you like our services and ease of processing.
You delivered my medication much faster than you promised! I was so pleased!
Reply from Mail Order Meds2026-06-19
Thank you for this 5 star review! We are so happy to hear that your medication arrived sooner than expected. We know how vital it is to receive medications on time and we are pleased we are able to exceed expectations. Thank you for choosing us and taking the time to share your experience. Take care always!
L
Lee Taylor · 1 review · Verified · Experienced 2026-04-23 ·
★★★★★
Nice people too talk to
Very friendly people
Very helpful
Reply from Mail Order Meds2026-06-19
We thank you for your kind words and look forward to assisting you again on your next refill. Take care!
This company is very reliable and good about corresponding, keeping me up to date on the delivery time, etc. They are also available and responsive if one has questions.
Reply from Mail Order Meds2026-06-08
Thank you for taking the time to share your experience! We're glad to hear that you find our service reliable and that our communication keeps you informed throughout the delivery process. Providing timely updates and responsive customer support are priorities for us, and we're glad our team has been able to assist you whenever needed. Take care always!
I've found Mail Order Meds to be extremely reliable with their deliveries. When I had an issue receiving a delivery, the items were replaced with extra special handling and tracking at no extra cost. Customer Service is top notch and very courteous.
Reply from Mail Order Meds2026-06-08
Thank you so much for your kind words and for taking the time to share your experience. We're so happy to hear that you've found our service reliable and that our team was able to quickly resolve your delivery issue. Providing dependable service, clear communication, and exceptional customer care is very important to us. We truly appreciate your trust and look forward to continuing to serve your pharmacy needs. Thank you for choosing us!
J
Julie Ann Monroe · 1 review · Verified · Experienced 2026-04-23 ·
★★★★★
You are awesome
You are awesome! Makes a huge financial difference in my life. Thank you!
Reply from Mail Order Meds2026-06-04
Thank you for the amazing review! We're so happy to hear we've made a positive financial impact in your life. Your support means a lot to us, and we're grateful to be part of your journey. Thanks for being an awesome customer as well.
Thank you for your 5-star review! We're delighted to hear that you had a great experience with our customer service team. We'll be sure to share your kind words with our representatives. They'll be thrilled to know their efforts made a positive impact. We truly appreciate your support!
Mail order meds make refill prescriptions easy. Plus the notification to refill is very helpful.
Reply from Mail Order Meds2026-06-04
Thank you for the 5-star review! We're delighted to hear that MOM makes managing your prescriptions easier and that the refill reminders are helping you stay on track. Convenience and peace of mind are important to us, and we're grateful for your feedback. Thank you for choosing us!
I got what I needed in timely fashion, and for far less $$ than I would’ve paid in the States!
Reply from Mail Order Meds2026-06-04
Thank you for your 5-star review! We're so glad to hear that you received what you needed quickly and at significant savings. Providing reliable service and helping our customers access affordable medications are top priorities for us. We truly appreciate your feedback and thank you for choosing us!
S
Susan P Clark · 1 review · Verified · Experienced 2026-04-15 ·
★★★★★
Ordering is easy
Ordering is easy, very nice agents and good customer service. The prices are very reasonable.
Reply from Mail Order Meds2026-06-04
Thank you for your wonderful 5-star review! We're delighted to hear that you found the ordering process easy, our agents helpful and friendly, and our customer service excellent. We're also glad our pricing provides good value. We truly appreciate your support and look forward to continuing to serve you!
c
customerSpeaking with a real p · 3 reviews · Verified · Experienced 2026-04-17 ·
★★★★★
Quick response time…
Quick response time…
Very polite and clear, speaking representatives
Reply from Mail Order Meds2026-06-04
Thank you for your 5-star review! We're pleased to hear that you experienced quick response times and found our representatives polite, professional, and easy to understand. Providing exceptional customer service is very important to us, and we truly appreciate your kind feedback. Thank you for choosing us!
Mail Order Meds is outstanding: great value, terrific customer service, and always professional. Delivery is prompt and dependable. I am actually a pharmacist and am happy to put my trust in Mail Order Meds.
Reply from Mail Order Meds2026-06-04
Thank you for your outstanding review and for placing your trust in us. It means a great deal to receive such positive feedback from a pharmacist. We're delighted to hear that you've had a consistently positive experience with our value, customer service, professionalism, and dependable delivery. Your confidence in our team is truly appreciated, and we look forward to continuing to serve you with the high standards you expect. Thank you for your support!
Representatives always efficient, patient, polite, and friendly.
I appreciate being kept informed via emails and updates with info on tariffs.
Reply from Mail Order Meds2026-06-04
Thank you for your 5-star review! We're delighted to hear that our representatives have consistently been efficient, patient, polite, and friendly. We're also glad that our email communications and updates have helped keep you informed throughout the process. We truly appreciate your feedback and thank you for choosing us!