Working with Marshub
Working with Marshub has been completely seamless from day one. Payment processes and all other operations always run smoothly without a single hitch
About Mars Translation
Data updated- Website
- marstranslation.com
- Category
- Public & Local Services
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 14 reviews
- Replies to negative
- 84% (21/25)
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About this business
MarsTranslation is a globally trusted provider of professional translation services, offering cost-effective solutions for businesses and individuals since 2002. With a network of certified native linguists across 230+ languages and 25+ industries, we deliver accurate, culturally appropriate, and ISO-certified translation services with speed and reliability.From documents, games, multimedia, apps, websites and software, every project meets international quality standards, helping brands break language barriers and expand confidently into global markets.
Written by the business, not verified by us.Is Mars Translation legit?
Mars Translation (marstranslation.com) has a 4.3 out of 5 rating on OK.one, based on 165 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 85% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 84% of negative reviews; 14 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
Spammers
A lot of spam from them. Even if you unsubscribe they keep bombarding you.
Legit and reliable company.
Legit and reliable company. I've had a positive experience working with Mars for years. The PMs are very responsive and friendly, and payments have always been smooth and on time. The platform for submitting claims and requesting payments is simple and efficient. I'd love to continue working with them in the future.
Don't know how they got my email and…
Don't know how they (Ana Grace) got my email but they will not stop sending junk emails and it keeps getting flagged by my IT security system instead of just going to junk.
Great Experience
I've had a very positive experience working for Mars. The RM and PMs have been pleasant and professional, checking with me whether I'm available for various projects, answering my questions quickly and organizing POs. There has been a variety of different projects and the workflow is smooth and thorough. Looking forward to continuing our cooperation in the years ahead. Thanks Mars!
Sending us spam with promises that are…
Sending us spam with promises that are not kept.
Great PM Team and Smooth Cooperation
Working with Mars Translation has been a genuinely positive experience for me. The PMs are friendly, organized, and good at keeping projects on track. They communicate smoothly with both translators and clients, and the query process is handled carefully, so it is easy to clarify issues during a project. Another thing I really value is the punctual payment. It gives freelancers a strong sense of reliability and respect. Among the translation companies I have worked with, Mars is definitely one of my favorites.
Consistent Work and Timely Payments
I have been freelancing here since 2022, with over 1 million words translated. The project managers consistently assign tasks on time, and Payoneer has been available as a payment method for the past few years, which is very convenient. Payments are always punctual.
I've been working with Mars for years
I've been working with Mars for years, and I can say that I had no issues with them throughout these years. Payments are made on time, good communication with PMs, managing your tasks and invoices is easy on their web site. I guess these are the most important points for working with an agency.
Working with Mars
I have been working with the company for five years, and throughout that time, I have consistently felt supported and valued as a linguist. The company demonstrates genuine care for its team, and the project managers are always respectful, reliable, and easy to work with. Payments are made on time, which is greatly appreciated. However, the once-a-month payment cycle and the difficulty in requesting payments can sometimes be challenging. Overall, it has been a very positive and rewarding experience.
Document translation
Have worked with them for few projects on documents translation, the translation are accurate as checked by locals, and turnover time is fast.
Mars Translation is a reliable and…
Mars Translation is a reliable and professional partner. The team communicates clearly and ensures a smooth workflow from start to finish. Payments are timely, and projects are well managed.Looking forward to more collaborations in the future.
Been working with them for four years…
Been working with them for four years now, payments are always made before due date, tasks comes in constantly. Only issue: quite long payment cycle of end of the following month, and you can't forget to bill them by the end of the month otherwise you'll have to wait another month. Other than that, no problem working with them.
I was contacted through their chat page…
I was contacted through their chat page about doing assignment. I did it and haven't gotten feedback nor have they answered my emails in weeks. I contacted support and nothing either. Update: It's December now so I guess I was ripped off.
Absolute scam
Absolute scam. Do not trust this company if you are a translator - you will not get paid for you work!
Reply from Mars Translation2025-10-07
Thank you for bringing your concern to our attention, and we're sorry to hear about your experience. At Mars Translation, we take pride in our commitment. We'd like to understand your issue and work towards a solution. Please get in touch with us at [email protected].
6 Years of Bad Experience
Their review system is punitive, prioritizing warnings over feedback. Payments are cut based on reviewers, not clients, and they constantly find ways to avoid paying translators.
Reply from Mars Translation2025-10-07
Thank you for bringing your concern to our attention, and we're sorry to hear about your experience. At Mars Translation, we take pride in our commitment. We'd like to understand your issue and work towards a solution. Please get in touch with us at [email protected].
2023 August job - not paid yet (2024 February)
2023 August job. Not paid as of 2024/02/13. They do not let to use their so called "Convert to Cash" function - no idea why. They do not reply any of our mails. They do not respond to the Chat. This was a several thousands dollars job. And they do not pay, they do not respond. And we worked for them for years. *** Paid as of 27/02/2024
Reply from Mars Translation2024-02-15
Thank you for your concern, and we're sorry to hear about your experience. At Mars Translation, we take pride in our commitment. We'd like to understand your issue and work towards a solution. Please get in touch with us at [email protected].
Request of my ID
The website requests my ID all of the sudden when I want to withdraw my balance via Paypal. I am a translator and I have been working on it for years and there is no notice of such requirement until Sep 2023. When I contact them, they simply just tell me that "This is requirement to all linguist, and not only to paypal, but all payment method (once the Accumulated withdrawal amount above 500 USD, the photo is required, thanks. )" This is a platform for translation service, why do they need our ID? Are they even allowed to do so? I told them I want to close my account / profile and withdraw all my money, but they won't let me take my balance.
Reply from Mars Translation2023-10-18
We appreciate your feedback, and we're sorry to hear about your experience. At Mars Translation, we take pride in our commitment. We'd like to understand the issues you faced better and work towards a solution. Please get in touch with us at [email protected].
Weekly spam begging for meetings.
Reply from Mars Translation2023-10-18
Hi, thank you for the feedback and concern. Would you please refer us to the email you are receiving from our side to address your issue? You can also refer your correspondence to [email protected] for swift action. We regret the inconvenience caused and eagerly await your response.
Continue to Spam me every week
Continue to Spam me every week, even though I have asked them to stop. Relentless and law breaking in this regard.
Reply from Mars Translation2023-08-16
Hi James, thank you for the feedback and concern. Would you please refer us to the email you are receiving from our side to address your issue? You can also refer your correspondence to [email protected] for swift action. We regret the inconvenience caused and eagerly await your response.
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