The Matchmaking Company

Patrick, thank you for sharing your perspective. Our process focuses on identifying mutually compatible matches based on alignment in lifestyle, values, and relationship goals from both individuals. While we work with a wide range of preferences, all introductions require mutual interest and comfort from both parties. We understand that certain preferences may be more specific, and that can impact availability within the client base. We appreciate your feedback and wish you the very best in finding the type of connection you’re looking for.

Christina, this sounds amazing! We love your excitement. What an unforgettable first date idea! Skydiving is definitely a bold and adventurous way to start a connection. We’re so glad you’re feeling supported and excited going into this experience. Wishing you an incredible time and an even better connection. Enjoy every moment of the adventure!

Meredith, we take concerns involving safety and personal boundaries extremely seriously, and any situation described in that manner is never dismissed or taken lightly. At the same time, we must clarify that the characterization of your experience is not consistent with our records. Our team did respond to your outreach and made efforts to follow up and schedule time to discuss your concerns. We do not condone harassment or inappropriate behavior under any circumstances, and any such report is reviewed internally. Our process is designed to support clients and address concerns when they arise, not ignore them. Because this review references specific interactions and account details, we cannot address everything publicly. A member of our team will be reaching out again in an effort to connect and work through this constructively.

Candi, thank you for the kind words! We’re so glad to hear Amy and Cindy made such a great impression, they truly are awesome. We appreciate you sharing your experience!

Fidelma, thank you for sharing your feedback. We’re sorry to hear that you feel this way about your experience. For clarity, your membership has been expired since April 2024, and we had not received recent feedback prior to this review. Matchmaking is a personalized and compatibility-driven process. While we work to align introductions with stated preferences and lifestyle, compatibility also depends on mutual interest, availability, and openness from both individuals. At times, introductions may not feel aligned, which is why feedback after each match is an important part of refining the process. We understand that your experience has been frustrating, and that is never our intention. We wish you the very best moving forward.

Denise, thank you for sharing such a wonderful experience! We’re so glad to hear that you felt listened to and supported from your very first meeting. It’s great to know that your time with Brittany made such an impact, and she truly has a gift for helping clients gain insight, confidence, and clarity in the dating process. We’re so happy you found value not only in the experience but also in what you learned about yourself along the way. We appreciate you taking the time to share this and are excited for what’s ahead for you!

Johnnie, thank you for such a beautifully written and heartfelt review. It truly means so much to hear how impactful your experience with Nancy has been. Her ability to listen deeply, offer thoughtful insight, and guide clients through both the challenges and joys of dating is something we value greatly, and your words capture that perfectly. We’re so glad she’s been able to support you in such a meaningful and positive way. Nancy will be incredibly touched by your kind praise. We’re honored to be part of your journey and appreciate you taking the time to share this.

Erica, thank you for sharing this. It’s so special to hear that your aunt found her forever person through us! 💛 That kind of story is exactly why we do what we do. We’re so glad you had a pleasant experience connecting with Angela, and we love your excitement for what’s ahead. We’re honored to be part of your journey and can’t wait to see your story unfold!

DD, thank you for the kind words! We’re so glad to hear Nancy did such a great job with your match. She truly cares about finding the right connections for her clients. We appreciate you sharing your experience!

Mary, thank you for your feedback. We’re sorry to hear that you’re feeling disappointed. It’s not uncommon for different team members to be involved throughout the process, but your full profile, preferences, and notes from your initial consultation are documented and shared so there is continuity in your experience. That said, you should absolutely feel understood and supported by your matchmaker. Matchmaking is a feedback-driven process, and open communication is key to helping us refine and better align your matches over time. A member of our team will review your file and reach out directly to better understand your concerns and work with you to move forward in a more positive direction.

Thank you for sharing such a meaningful experience. We’re so glad to hear how impactful Nancy has been for you. That kind of support, helping you grow, reflect, and feel comfortable opening up, is truly at the heart of what we strive for. Nancy will be so touched by your words. We appreciate you taking the time to share this and are honored to be part of your journey.

David, thank you so much for your thoughtful feedback! We’re thrilled to hear how supportive and helpful Theresa has been for you, especially as you’re new to the matchmaking process. Having someone in your corner to guide, encourage, and provide meaningful feedback can make all the difference, and we’re so glad she’s been that person for you. We truly appreciate you sharing your experience and look forward to continuing this journey with you.

Katie, thank you for sharing such an honest and thoughtful reflection on your journey. We truly appreciate you being open about both the challenges and the positive moments along the way. Matchmaking can sometimes be an emotional process with ups and downs, especially when someone has been navigating dating for a long time, and we’re grateful that you stayed committed to the process. We’re especially happy to hear how impactful your coaching experience with Shallyce was. She is incredibly dedicated to helping clients grow in confidence and clarity, and it’s wonderful to hear how much progress you feel you’ve made with her support. We’ll be sure she sees your kind words. Most importantly, we are thrilled to hear that you are now on a happy hold and feeling excited about the connection you’ve found. As you said so perfectly, sometimes it really does only take one. We’re wishing you all the happiness as this relationship continues to grow.

Tatiana, thank you for taking the time to share your concerns. We’re sorry to hear that you feel disappointed with your experience, as our intention is always to provide a respectful, professional, and thoughtful matchmaking service to every client. Our service focuses on identifying mutually compatible introductions, which means that both individuals must align with each other’s preferences and be open to meeting. Because of this, we cannot guarantee a specific number of introductions within a particular timeframe, nor can we guarantee that every potential match will meet every item on a client’s list of requirements. Compatibility involves many factors including shared values, lifestyle, availability, and mutual interest from both parties. Introductions also require mutual approval, meaning both individuals must feel the match aligns well enough with their own preferences to move forward. When preferences on either side do not align closely enough, an introduction may not occur. Availability can also be a factor, as potential matches may be traveling, focused on work, or managing other life circumstances outside of the service. In your case, our team has presented five potential opportunities since the start of your membership, the majority of which were declined before a meeting occurred. Our team has remained in communication and continues to search for introductions that offer strong overall compatibility. Matchmaking is ultimately a process that requires openness from both sides, and we always encourage clients to consider meeting individuals who share strong core values and compatibility, even if every preference is not perfectly aligned on paper. We also strongly disagree with the characterization that our company operates in a misleading or unethical manner. All membership terms, expectations, and services are explained during the consultation and outlined in the written agreement prior to enrollment so clients can make an informed decision. A member of our team will continue to review your file and reach out directly so we can discuss your concerns and how best to move forward.

Julie, thank you for sharing your feedback. We’re sorry to hear that you’re feeling disappointed. For clarity, your membership has since expired. Your original agreement included four introductions, and in good faith, we provided two additional introductions beyond what was included in your program. During the enrollment process, clients outline both their preferences and their deal breakers so our matchmakers have a clear framework to work within. While deal breakers are important boundaries, our team also considers many other factors, such as compatibility, availability, lifestyle, and relationship goals, when selecting introductions. Matchmaking is also a feedback-driven process, where introductions help our experienced matchmakers better understand chemistry and preferences over time. We always want our clients to feel heard and supported throughout the process, and we wish you the very best moving forward.

Steve, thank you for sharing your feedback. We’re sorry to hear that your experience felt frustrating, as our goal is always to maintain consistent communication and support throughout the process. Matchmaking can sometimes involve introductions where circumstances such as seasonal residency or personal factors affect how a connection develops. We understand that it can be disappointing when you are hoping for something more immediately compatible. Regarding communication, that is certainly not the experience we want for our clients. Your feedback will be reviewed internally so we can better understand what may have occurred. A member of our team will also look into your file and reach out directly to ensure your concerns are addressed and to discuss next steps moving forward.

Peter, thank you for the wonderful review! We’re so glad to hear how positive your experience has been with Theresa. Her kindness, patience, and attention to detail are exactly what make her such a great coach and matchmaker. And your sense of humor definitely gave us a smile! We’re grateful for your trust in the process and look forward to continuing to support you on your journey.

Lisa, we’re disappointed to read this and strongly disagree with several of the claims made in your review. Matchmaking is a personalized and feedback-driven process. While we always strive to align introductions with stated preferences, compatibility involves more than a checklist and sometimes requires thoughtful flexibility. That said, no client should feel unheard, and your criteria are meant to guide, not be dismissed. We also want to be very clear that it is against company policy for any team member to pursue or “date” a client introduction. If this allegation were accurate, it would be taken extremely seriously. We understand that not every introduction will result in chemistry, and dating can sometimes involve uncomfortable experiences. However, we stand by the integrity of our screening process and our team. A member of our leadership team will review your file and reach out directly to address your concerns.

Meghin, thank you for such an incredibly thoughtful and powerful review. It means so much to hear how transformative your experience with Shallyce has been. The shift you described, dating with intention, confidence, and a deep understanding of your worth, is exactly the kind of growth we hope every client experiences. We love that you’ve embraced the “data collection” mindset and are approaching dating from a place of strength rather than pressure. That kind of self-awareness changes everything. Shallyce will be so touched by your words. We’re truly honored to be part of your journey and can’t wait to see what’s next for you.

Kyle, thank you for the kind words! We’re so glad you’re enjoying working with Shallyce and that you feel supported in your journey. Having someone in your corner who genuinely wants you to succeed makes all the difference. We appreciate your trust and look forward to continuing the process with you.