Traditional dating is back in style for selective singlesAt The Matchmaking Company, our decades of matchmaking experience has taught us to stop chasing dating or technology trends, and focus on what really matters - our clients.Here is what we offer our clients.It’s our mission to get to know you, understand your relationship goals, and what you feel is most important in an ideal match. Using our time-tested process, our expert team of Professional Matchmakers will curate potential matches who they think share your key life values, interests, and life goals. With our private and secure process, you can date confidently. Stop wasting time or waiting for love to happen to you. Every Client has a Background ScreeningRelationship-Minded SinglesNo Wasted Time on Fake ProfilesGet Matched on Key Life ValuesYears of Personal Matchmaking SuccessLocal Offices and Local Singles Empower. Date. Find Love. Our matchmakers are passionate about your success and it shows in all they do!Our Company ValuesAuthenticityOur teams pride themselves on not only creating authentic, lasting relationships but also building authentic connections with their clients every step of the matchmaking journey.PassionWe lead with passion and integrity. The business is fueled on the passion of the people who work here, as well as the passionate connections we love creating.ProfessionalWe are a highly qualified team who believe in investing in each other, themselves, and their clients every step of the way to ensure curated lasting introductions.
Written by the business, not verified by us.The Matchmaking Company (matchmakingcompany.com) has a 3.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 42% give 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss Customer service, User experience, Price. Last updated 2026-09-04.
Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that their dedicated matchmakers and coaches are genuinely kind, exceptionally attentive, and very helpful throughout the entire journey. Many people deeply appreciate the personalized guidance, meaningful conversations, and thoughtful support they receive when navigating the modern dating world. Some reviewers were not happy with the steep costs involved and felt that the introduced matches completely failed to meet their specific criteria. Customers also mentioned that unexpected communication breakdowns, unfulfilled promises regarding dates, and poor responsiveness made the overall program quite disappointing. Several individuals expressed frustration over the lack of proper compatibility consideration and frequent staff turnover affecting their progress.
Auto-generated from all reviews of this business. For reference only.Irene is what is making my experience fantastic. She listens to my concerns, she is wise and helpful with reccomendations, always professional. Has great suggestions.
Connie, 10 stars for Irene, we love to hear it! We’re so glad her wisdom, professionalism, and thoughtful guidance have made your experience such a positive one. We’ll make sure Irene sees your wonderful words!
Leigh Ann was amazing! She took two hours out of her day to talk to me when she didn't have to! I learned a lot on our call she helped me setup everything to send to my matchmaker. She's a blessing definitely need more like her! Thank you Leigh Ann for taking care of me!
Anthony, thank you for sharing this! We’re so glad Leigh Ann took the time to make sure you felt informed, prepared, and ready for the next step in your matchmaking journey. We’ll be sure she sees your wonderful words; she’ll appreciate them!
Don't waste your time or your money on this company. My experience was that they assured me they were "absolutely certain" they would find me a wonderful partner. I had only tried the commonly used online dating services, so I foolishly believed the Matchmaking company would be different. They told me I would have my own personal matchmaker, who would guide me and follow up after my dates. The cost seemed outrageous, however, I was deceived by their enthusiasm to sign up, and paid $1,500. They are very slick with their sales pitch. It turned out that my assigned matches were mostly unhealthy old men who did not fit my stated preferences, and with every match, I had a different "personal" matchmaker following up with me. Also, two of the men I was matched with didn't bother to show up for the date, yet they counted as two of my five allowed matches. This service is no better than Match.com or any of the others. These people are thieves and liars. Don't trust them!
I rate the company 4 stars but my matchmaker, Lisa Gunnett, 5 stars. She has been exceptionally kind and helpful throughout this long journey, Lisa suggested that I go on two breaks from the program due to some very difficult health issues. One involved ligaments wrapped around my S1 nerve affecting my ability to walk, the second was losing about 80% of my voice due to intubation during that surgery. I had one man agree to meet me, then cancel within 15 minutes because he told Lisa that he couldn’t understand a word I said. I was very disheartened because it counted as one of my matches. Lisa explained things carefully along the way in a way that was easy to understand. She tried very hard to follow my preferences. I enjoyed her sense of humor. Lisa showed great empathy when a match didn’t go well, and tried to give me some pointers to increase my chances of success. I felt like she really cared about me and my feelings. One time I told her that I felt like things didn’t go well, and she offered to call the man I met to ask him his perspective about the date. Sure enough he told her that he wished me well but that I wasn’t a good match for him. Another man decided that it was way too far for him to drive to date me. None of these situations were under my sweet matchmaker’s control. Lisa listened each time and gave me a lot of encouragement to keep trying. She almost felt at times like a big sister coaching me along, rooting for me from the sidelines. These are just a few of the reasons why I have appreciated my matchmaker’s (Lisa Gunnett) efforts! Luann Engstrom
Luann, thank you for sharing such a thoughtful review. It’s wonderful to hear how supported you’ve felt working with Lisa throughout a journey that has had its share of ups and downs. Her empathy, patience, and willingness to listen clearly made a real difference, and we love that she could be both a source of encouragement and practical guidance along the way. We’ll be sure to share your kind words with Lisa; they’ll mean a lot to her. Thank you for trusting The Matchmaking Company and for recognizing the care she has put into supporting you.
If I could, I would give this NO stars. It was one of the worst experiences I've ever had. I met at the San Antonio branch with someone named Tracy. Speech was slow and slurred, eyes were glassy, she had a vape out on her desk. She was clearly drunk. I will NEVER try and come here again. Obviously I was not taken seriously and when I told her that I felt uncomfortable and wanted to leave, she kept asking me why and trying to pressure me to stay.
Shannon, thank you for sharing your feedback. We take comments about our consultation experience seriously and expect our team members to conduct every conversation with professionalism and respect. While we’re unable to address individual circumstances or personnel matters in a public forum, we appreciate you bringing your concerns to our attention. Feedback like this gives us an opportunity to review the experience internally and ensure our standards and expectations are being upheld.
The matches were all very nice. The company seemed interested in supporting the process. I would try them again.
Andrew, thank you for sharing your experience! We’re glad you enjoyed the introductions and felt supported by our team throughout the process. It means a lot to hear that you’d consider working with us again. Wishing you all the best in what comes next!
I would be cautious with all the reviewers that recently signed up and submitting reviews. Seems suspect to me. Reviews of members that have been signed up for 6-12 months are a better reflection of the service this matchmaker provides. So go for those reviews and read what is stated about this company. Good luck in your dating!
John, we appreciate your perspective and absolutely encourage prospective clients to read a variety of reviews when considering our service. Our clients are at many different stages of their matchmaking journeys, so their reviews naturally reflect different aspects of the experience. Some choose to share feedback after an initial consultation or positive interaction with their team, while others share their experiences after several introductions, months in the program, or even after finding a meaningful relationship. We welcome feedback from clients at every stage and do not believe someone’s positive experience is less valid simply because they are newer to the program. Since your review does not describe a personal experience with The Matchmaking Company, we’re unable to address any specific service concerns. If you are a client and have feedback about your own membership, we would be happy to hear from you directly.
The whole process form start to the point I meant the Second Lady was all I was thinking about walking into the office for the first time. Really great experience.
Thomas, thank you for the five stars! We’re delighted that the experience has lived up to your expectations since you first walked through our doors. It’s wonderful to hear you’re already enjoying your introductions. We’re excited to see where the journey takes you!
Lisa has been very helpful in the counseling process and helping me understand the big picture with end goal in mind.
Mike, thank you for sharing this! We’re glad Lisa has helped you step back, see the bigger picture, and stay focused on what you ultimately want from the process. That kind of perspective can make such a difference, and we’re happy she’s been a helpful part of your journey.
Disappointed with the service I thought that by paying for this service, I would receive professional and reliable service. Unfortunately, my experience was completely different. I feel that I was misled and that my appointments were a waste of time and money. Based on my experience, I cannot recommend this service to anyone.
We’re sorry to hear that you’re disappointed with your experience. We understand that choosing a professional matchmaking service is an investment, and we never want a client to feel that their time or membership has not been worthwhile. Matchmaking is a personalized and feedback-driven process, and unfortunately, not every introduction will result in the connection a client is hoping for. Each experience and the feedback that follows help us better understand compatibility and refine the process. You have received all of the introductions included in your membership. However, in good faith, we have chosen to keep you active in our database so that our team can continue to consider you should an appropriate opportunity become available. We respectfully disagree that our service is misleading, but we appreciate your feedback and remain hopeful that we may still have the opportunity to make a meaningful connection for you.
Exceptional Experience With Professional Dating DMV Matchmaking Services Good evening, Thank you for giving me the opportunity to share my experience with the DMV matchmaking team. I want to take a moment to recognize the exceptional, professional, and personalized service I received throughout my four-month dating journey. From the beginning, the matchmaking team took the time to understand who I was, what I was looking for in a relationship, and the qualities and personal standards that were important to me in a potential partner. Because of the nature of my professional career, discretion, personal safety, and trust are extremely important to me. I specifically wanted to meet women who had been properly vetted and background-checked. The team understood those requirements and worked diligently to introduce me to women who were compatible with my expectations, lifestyle, values, and relationship goals. Over the course of three months, I was introduced to several elegant, intelligent, accomplished, and genuinely interesting women. These introductions were not simply based on superficial characteristics. The matchmaking team made an effort to consider compatibility, including education, career, socioeconomic background, age, culture, upbringing, personal values, communication styles, and long-term relationship expectations. Most importantly, they helped me think more carefully about what makes a healthy and sustainable relationship. I was looking for someone with whom I could establish clear communication, mutual respect, balanced teamwork, individual freedom, shared values, and fair conflict resolution. I wanted a relationship where both people could maintain their own interests and goals while building something meaningful together. One of the introductions was particularly successful. I developed a relationship with one of the women I was introduced to, and we ultimately dated for more than eight months. That experience alone demonstrated to me the value of having knowledgeable professionals who take compatibility seriously rather than simply matching people based on a few common interests. I also appreciated that the team encouraged me to look beyond simply finding someone attractive and instead consider the qualities that contribute to a healthy, stable, and lasting relationship. They helped me recognize the importance of emotional maturity, mutual acceptance, respect for boundaries, communication, personal growth, and the ability to handle disagreements without manipulation, cruelty, or unnecessary conflict. Overall, I found the matchmaking team to be professional, respectful, attentive, and genuinely invested in helping me find compatible people. They listened to my expectations, respected my standards, and provided a level of personalized service that I have not experienced with traditional online dating platforms. I would highly recommend their matchmaking services to anyone who is serious about finding a compatible partner and who values professionalism, discretion, safety, and meaningful compatibility over simply matching with as many people as possible. Thank you again to the entire team for the time, effort, professionalism, and care they invested in my dating journey. I sincerely appreciate the experience and the many wonderful introductions they provided. Respectfully, -Jim Pearson 540-220-0593
Jim, thank you for taking the time to share such a thoughtful review! We’re incredibly grateful to hear that you felt heard, supported, and understood throughout your matchmaking journey. It’s especially rewarding to know that one of your introductions developed into a meaningful relationship and that the experience helped you gain an even deeper understanding of what you value in a lasting partnership. Thank you for recognizing the care and effort our team puts into each introduction. We truly appreciate your recommendation and wish you continued happiness in your journey ahead!
I was skeptical at first and anxious, but after speaking with Leighann, I am feeling hopeful again. She went above and beyond and made me feel heard, understood and answered all of my questions. I have had a rough yr this last yr and Leighann was empathetic and compassionate when speaking with me. I am very excited and again hopeful working with matchmaking.
Jean, thank you for sharing this! We’re so glad Leighann was able to ease your concerns and help you feel heard, understood, and hopeful about what’s ahead. Starting this journey can feel like a big step, and we’re happy you have Leighann in your corner. We’re excited for this next chapter with you!
I appreciate that matchmakers do a background check. They also ask lots of questions to match you with someone with similar interests. The 2 dates I’ve been on have been with quality gentlemen.
Karen, thank you for sharing your experience! We’re so glad you’ve felt confident in the screening process and that your first two introductions have both been quality gentlemen. It’s wonderful to hear the process is off to such a positive start. We appreciate your trust and look forward to seeing where your journey leads!
Coach Victoria is excellent. She has surpassed the benefits of all the counseling I have ever received before. VIctoria has an ability to capture what is needing to be discussed and works in a timely and thorough manner. I am heard and validated. She has helped bring my heart to a place where I can both give and receive love. Forever grateful I will be for this season of healing, with her help.
April, thank you for sharing such a heartfelt review. We’re so happy to hear that Victoria has made such a meaningful impact and created a space where you feel truly heard and supported. Your words about being ready to both give and receive love are beautiful. We’ll be sure Victoria sees your message, and we wish you continued growth, healing, and happiness as you move forward.
The Matchmaking Company has been professional and responsive to any and all my inquiries. My Matchmaking coach Janel, has been positive, very upbeat, attentive and takes all of my needs into account before suggesting matches. She is quick to always call me back and spends a lot of time listening to assure she matches me well.
Curtis, thank you for the wonderful feedback! We’re so glad Janel has made you feel heard, supported, and confident throughout the process. Her positivity and dedication to truly understanding what you’re looking for are such valuable parts of the journey. We’ll be sure to share your kind words with her. Wishing you continued success as your matchmaking journey moves forward!
Michelle was truly kind and generous. I loved working with her.
Tawny, thank you for the sweet review! We’re so glad you enjoyed working with Michelle and felt her kindness and generosity throughout your experience. We’ll be sure to share your lovely words with her. Thank you for choosing The Matchmaking Company!
Friendly understanding workers. Very nice to me. Did a great job. I really appreciate them, especially Jessica and Michelle. They are terrific. So glad I joined up with this matchmaking place.
Elizabeth, thank you for such a lovely review! We’re so happy you’ve felt welcomed and understood by our team. Jessica and Michelle will be thrilled to hear your kind words! We’re just as glad you joined us and look forward to being part of your journey!
I paid thousands of dollars for what was sold as personalized matchmaking. After eight introductions, ZERO matches fully met the parameters I provided. I was clear that I wanted marriage and children and gave them an age preference connected to those goals. Every woman I was introduced to was above that preference, and I was also matched with women who did not want children. Some were wonderful women. That's not my complaint. Nobody can guarantee chemistry. I expected introductions to people who reasonably fit what I hired them to find. Rebecca, who sold me the service, is the ONLY person who had a substantive conversation with me about what I wanted. Neither matchmaker subsequently responsible for choosing my matches did. At least three matches independently told me my original matchmaker, Ashley, had described me and my career in ways I believe were inaccurate and negatively framed. Eventually, both a match and I complained, and Ashley was transferred to another office. Her replacement has never even called me to discuss what I'm looking for. Most troubling, FOUR of my eight matches independently told me they were unhappy with the company and trying to obtain refunds. They told me they believed going on our date would help them receive a refund or was required as part of the process. I can only report what they told me, but half my dates were with women who said they were already trying to leave the service. I've repeatedly tried to escalate my concerns, including calling other offices, only to be routed back to the same person I've asked not to handle my account. I didn't pay for a guaranteed marriage. I paid for professional matchmaking. They didn't owe me the finish line. They owed me a legitimate starting line. After eight introductions and zero matches meeting my criteria, I don't believe they ever put me in the right race. Based on my experience, I cannot recommend this company. UPDATE: It has now been a couple of weeks since the company publicly responded to this review saying they wanted the opportunity to speak with me and address my concerns. Despite that response, no one has contacted me or made any attempt to follow up. Unfortunately, that only reinforces my impression that the public response was intended to placate me and reassure prospective customers reading this review, rather than a genuine effort to resolve the issues I raised.
Greg, we’re sorry that you remain disappointed with your experience, and we appreciate the detail you’ve provided regarding your concerns. We do want to clarify that client preferences are an important part of our matchmaking process, but they are considered alongside relationship goals, values, lifestyle, geography, mutual compatibility, and the availability of potential matches. While we work to honor preferences as closely as possible, not every preference can be guaranteed with every introduction. We also appreciate your acknowledgment that you met some wonderful women through the program. Unfortunately, even thoughtfully selected introductions cannot guarantee chemistry or that a relationship will develop. Your concerns about communication and feeling that your priorities were not sufficiently understood are something we take seriously. Likewise, if you believe information about you was communicated inaccurately, that is something we would prefer to review directly with you rather than debate in a public forum. Regarding statements allegedly made by other clients about their memberships, we cannot confirm, discuss, or disclose another client’s private circumstances. We understand your distinction between expecting a guaranteed outcome and expecting personalized matchmaking. Our goal is always the latter. We would welcome the opportunity to review your experience directly, ensure your concerns are heard by the appropriate team member, and determine whether there is a constructive path forward.
When I signed up for a series of six matches, I was impressed with the thoroughness of my intake interview. I wasn't talking with my "personal matchmaker" but with a slick saleswoman who knew the right buttons and phrases to push. After that, there were no more personal meetings, not even a zoom call. My first matchmaker left the company within a few months. She was replaced by another one, who also didn't stick around very long. This should have been a red flag! I was never offered a chance to meet either women, so they're all relying on notes. A third matchmaker was a young man. We only communicated by phone and the feedback forms the company requests after each date. Supposedly this is their method for refining a client's desires and wishes in a match. Not one of the six really came close to what I was hoping to meet. My guess is that they screen for age, area code and height. The rest is pure luck. In my area, and age group, there are many more single women than men. I was trusting my matchmakers to be more selective than I, with the added advantage that they had a much larger pool to select from. That turned out not to be the case. The phone calls I had with the last two matchmakers were uncomfortable, as I was blamed for not provding feedback. Which I did. I've delt with other matchmakers as I was on their database. These others are more respectful, thorough and provide more hands on service than The Matchmaking Company. All these others provide at least one photo of their proposed date, allowing one to accept or not. I'm not one to go on a total blind date. My time is worth more to me than that. The Matchmaking Company's policy is no photos. They operate on a hope and a prayer methodology. In sum, three matchmakers in two years. No photos. No meetings. No zoom. Little internal communcations between matchmakers. Most dates were way off the mark. Argumentative conversations. Passing the blame back to the client. High fees. If you feel you need the services of a professional matchmaker, there are other options out there. Avoid this one!
Norm, thank you for taking the time to share your feedback. We’re sorry that your experience ultimately left you disappointed, and we understand that having changes in your Matchmaker during your membership may have been frustrating. We would, however, like to provide some additional context. Each introduction presented to you was selected within the preferences and parameters you established with us. Your preference to remain within approximately 20–25 miles of your location significantly narrowed the available pool, particularly when combined with your other preferences. Our process goes well beyond simply matching clients based on age, location, or height. We consider the information gathered during enrollment, relationship goals, compatibility, ongoing communication, and feedback from previous introductions. We also feel it’s important to note that your own feedback reflected positive experiences with several of your introductions. You indicated that you enjoyed meeting multiple women, and in some instances chose to see them more than once. While those connections ultimately did not develop into the relationship you were seeking, we don’t believe it’s entirely fair to characterize all of the introductions as being “way off the mark.” Our photo-free approach is intentional and is communicated as part of our service. We understand that it may not be everyone’s preferred way of dating, just as we understand that compatibility on paper cannot guarantee chemistry or mutual interest once two people meet. We remain confident that your introductions were made thoughtfully, within the parameters you provided, and with consideration for the availability of mutually compatible clients in your area. While we’re disappointed that the process did not ultimately produce the outcome you hoped for, we appreciate your feedback and sincerely wish you the very best moving forward.
Basically this is a gambling scheme. They take your money and you are gambling on hopefully getting an appropriate and well curated match. But, but but. For some age groups there is a disparity of either males or females with an 80% to 20% female to male ratio. And if you are effective in narrowing down your criteria, you will most likely not get any matches because the pool of eligible people is very small. This might be a better program in a bigger market but not in a small market area. It is a very poor matchmaking service and basically they are just taking your money without you getting an effective return. Very poor business model. You are counting on the matchmakers to match your requirements for body type, age, and attractiveness. That can be very subjective and some matchmakers are most likely not sticking to the criteria submitted by the client.
Steve, we’re sorry to hear that you’re disappointed with your experience. We understand that matchmaking is a significant investment and that clients naturally come into the process with high expectations. We do respectfully disagree with describing our service as a gambling scheme. Our Matchmakers work personally with clients to identify introductions based on their preferences, values, lifestyle, relationship goals, and feedback. At the same time, matchmaking involves real people, and factors such as geography, age range, preferences, mutual compatibility, and availability can influence the pool of potential introductions. We also recognize that qualities such as attraction can be subjective, which is why ongoing feedback is such an important part of our process. Each introduction helps the Matchmaker better understand a client beyond what can be captured during an initial consultation. We appreciate your feedback and would welcome the opportunity to discuss your concerns directly. Our goal is to work with you constructively, refine the search where possible, and help you get the most from your matchmaking experience.
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