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Money & Insurance

MaxLend

105 reviews

4.3105 reviews
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About MaxLend

Data updated
Website
maxlend.com
Category
Money & Insurance
Location
United States · Parshall
Status
Unclaimed
Last 12 months
105 reviews
Replies to negative
93% (14/15)
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Is MaxLend legit?

MaxLend (maxlend.com) has a 4.3 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 83% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 93% of negative reviews. Last updated 2026-08-10.

What people say

W
Wanda Dawson · 2 reviews · Verified · Experienced 2026-04-22 ·

Customer service

The customer service was great The agent was very pleasant and helpful in explaining the terms of the contract

Reply from MaxLend2026-04-23

Hi Wanda, Thank you for your feedback! We’re glad to hear you had a great experience with our customer service team. It’s wonderful to know the agent was pleasant and helpful in clearly explaining the terms of your agreement. We appreciate you taking the time to share your experience. If you have any questions about your loan, please feel free to reach out to us at [email protected] or call 877-936-4336. Best regards, The MaxLend Team

c
customer · 2 reviews · Verified · Experienced 2026-04-22 ·

You approved me for the loan

You approved me for the loan, and remember who I was, and that was GREAT and I am grateful for that, however the process was kinder long. and have been doing business with you for years.

Reply from MaxLend2026-04-23

Hi, Thank you for your feedback. We’re glad to hear you appreciated the service provided during your application process and that it made a positive impact on your experience. We appreciate your patience throughout the application process. The verification steps are an important part of our procedures and are designed to help safeguard your personal and financial information, as well as ensure the security and integrity of every application. While we understand this may take additional time, these measures are in place to protect our customers and help ensure a secure lending experience. If you have any questions about your loan, please feel free to reach out to us at [email protected] or call 877-936-4336. Best regards, The MaxLend Team

c
cryonide · 2 reviews · Experienced 2026-04-09 ·

MaxLend has been there for me when I…

MaxLend has been there for me when I needed it and their personnel are always willing to go the extra mile to be helpful. They are friendly and professional.

Reply from MaxLend2026-04-15

Hi, Thank you for your kind feedback! We’re glad to hear that MaxLend has been there for you when you needed support and that our team has consistently provided friendly, professional service. It’s wonderful to know our efforts to go the extra mile have made a positive difference in your experience. If you have any questions about your loan, please feel free to reach out to us at [email protected] or call 877-936-4336. Best regards, The MaxLend Team

R
Roger Hagan · 3 reviews · Verified · Experienced 2026-02-12 ·

Time Is Essential

Getting assistance is humbling! My main question was the interest rate of the loan. He kept putting me off to answer my question until the end of the call; 600% over the term of the loan is a phenomenal amount. I’m left with the feeling that MaxLend doesn’t know I’m having difficulty financially already before applying.

Reply from MaxLend2026-02-16

Hi Roger, Thank you for sharing your feedback. We’re sorry to hear that your concern about the interest rate was not addressed as early in the conversation as you expected. Transparency is important to us, and we appreciate you bringing this to our attention. We want to remind you that you're not required to keep the loan for the full term. You have flexible repayment options available to help manage your loan more comfortably: Early Payoff – You’re welcome to pay off your loan at any time with no prepayment penalties. This can help you save significantly on interest. Additional Principal Payments – You can make extra payments toward your principal balance, which reduces the total interest paid and shortens the life of the loan. If you have questions about your current loan, and repayment options please don’t hesitate to reach out. You can contact us at 855-201-4677 or [email protected]—we’re always happy to help! Best regards, The MaxLend Team

L
Lawrence K · 3 reviews · Experienced 2025-11-03 ·

Angelique went way beyond expectations

The woman that I spoke to Angelique, was very helpful explaining the procedure to make the immediate pay-off on my loan. No problem with first loan...But the second there was a costly issue. She was kind and professional and set it up for me to be processed immediately.

Reply from MaxLend2025-11-21

Hi Lawrence, Thank you for sharing your experience on this reviews page. We're glad to hear that Angelique was able to assist you kindly and professionally and help get your immediate payoff processed. We also understand your concerns regarding interest rates on your second loan. At MaxLend, we’re committed to full transparency. Before funding, we provide a complete loan agreement that clearly outlines all payment amounts, terms, finance charges, APR, and the total cost of the loan. Our installment loans are designed to help customers manage short-term financial needs, and we promote responsible borrowing by ensuring every loan term is easy to understand. We’re also glad to see that you took advantage of our flexible repayment option by paying off your loan in full, which helped you save on interest and fees. As you continue to build your lending relationship with MaxLend, we encourage you to explore our Rewards Program, which offers benefits like higher loan amounts and reduced fees over time. If you have any questions or need further assistance, please feel free to reach out to us at [email protected] or 877-936-4336. We're always here to help. Best regards, The MaxLend Team