Metro Pins, LLC (metropins.com) has a 5.0 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 57 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
A
Anita · 1 review · Experienced 2026-07-12 ·
★★★★★
Repeat Customer 5 Stars!
We’ve used Metro Pins for a couple of years now and are never disappointed! Tiffany was an amazing associate to work with and ensured our order was exactly as we hoped for! Looking forward to working with them again next year.
K
Kathleen · 1 review · Experienced 2026-07-01 ·
★★★★★
Tiffany was so responsive and helpful…
Tiffany was so responsive and helpful in making the perfect pins for my son's baseball team! They were delivered early and with follow ups to ensure everything made it. Can't wait for our next project!
B
BW · 1 review · Experienced 2026-05-01 ·
★★★★★
Excellent Experience!
We had an outstanding experience with Metro Pins creating our son's Cooperstown baseball team pins. Greg was fantastic from start to finish! He was incredibly helpful with the design process, offered great suggestions, and promptly answered every question we had along the way.
The turnaround time was quick, the delivery was right on schedule, and the finished pins were exceptional. The quality exceeded our expectations, and the team absolutely loved them.
If you're looking for high-quality custom pins and excellent customer service, I highly recommend Metro Pins. We'll definitely be using them again for future tournaments!
Great customer service. Great looking pins and the price was too good!
D
Diana Rios · 1 review · Experienced 2026-05-09 ·
★★★★★
Great experience
Great experience working with Metro Pins for our softball team trading pins. Greg was easy to work with, responsive, and helpful from the beginning. The design was completed quickly, and we received our pins in a timely manner. Everything went smoothly and the pins looked great.
C
Clay Cline · 1 review · Experienced 2026-06-20 ·
★★★★★
Tiffany is the best
Tiffany is the best. This company is great. Will be using them again for sure. Don’t hesitate to order from them!
S
Steven Vines · 2 reviews · Experienced 2026-06-15 ·
★★★★★
Best pins fast
My back was against the wall and I needed a design and pins for nationals quickly. Metro pins were able to get me a design and rush pins faster than I thought possible. I will definitely do business with Metro Pins again.
M
Maria Arbiol · 1 review · Experienced 2026-06-05 ·
★★★★★
Excellent!!!
From the first phone call, to the final
Email, Chelsea was fantastic! We went back and forth on final designs and our three pins came out exactly like we wanted. So happy we chose to use them for our trip to Cooperstown!
M
Melissa · 1 review · Experienced 2026-06-02 ·
★★★★★
Great customer service and pins turned…
Great customer service and pins turned out awesome!
I would recommend Metro Pins again and again! Took our team a long time to finally agree on a design but it was never a problem. They were so patient with me, always friendly and happy to help. Price was fantastic and the pins came out amazing! Couldn’t be happier.
We recently engaged Metro Pins to produce a custom pin order for a specialized team approaching graduation. Not only did they assist with the design process, but they also assured us the pins would be delivered before graduation despite a very tight timeline—and they delivered on that promise.
Metro Pins proved to be an exceptionally dedicated, resourceful, and professional company to work with. The quality of the finished product exceeded our expectations, and their customer service throughout the process was outstanding.
I highly recommend Metro Pins to anyone seeking a quality product backed by exceptional service.
Respectfully,
Norris Yarbrough, CEM, LEM, CIPE
Senior Manager Security – Armed
The National WWII Museum
J
Jim Partaker · 1 review · Experienced 2026-05-16 ·
★★★★★
Excellent service from initial design…
Excellent service from initial design to delivery.
S
Seth Johnson · 1 review · Experienced 2026-06-08 ·
★★★★★
I had a wonderful experience recently…
I had a wonderful experience recently with Brianna when working towards getting patches made for my team. They came out really quickly and look amazing at the same time! They were amazing at communicating timing and expectations, and the quoting process was easy.
K
Kris · 1 review · Experienced 2026-06-08 ·
★★★★★
Great customer service
Great customer service, fast turn around and absolutely fabulous designs!
Let me start by saying if I could give a 10 star review I would! I was lucky enough to work with Brianna to design our team's 12U banner for Cooperstown. Brianna went above and beyond for us. She worked over the weekend to make sure our banner was completed in time, and the final design was better than I ever could have imagined. Not only is she talented, but she was helpful, creative, responsive, and truly cared about making it perfect. I cannot wait to show the boys and their parents. We are so grateful. BRIANNA, thank you SO SO much! When my younger son goes to Cooperstown, I am coming back to you! Metro pins and their service is top notch!!
2nd time using Greg to help design our softball national pins. He is great with communication and making sure the design is what we want. The pins are great quality and shipped in a timely manner!
K
Kim F. · 2 reviews · Experienced 2026-05-26 ·
★★★★★
Metro Pins made the entire process very easy!
Metro Pins made the entire process very easy from the design to the ordering and delivery! We had such a great experience that we ordered 2 years in a row!
I worked one on one with Chel of MetroPins, and she was incredible every step of the way. Our first design together was very detailed with lots of little sections, and she made sure that not only was the piece physically possible in a way that honored my original art but that the colors and small details popped in a way I couldn’t have even imagined.
She was also so patient with me as I adjusted my timeline and asked a million and one questions, which is something I truly appreciated as I am sometimes overly-detail oriented.
Seriously, I cannot sing Chel’s praises nearly enough. We’re already working on our next designs, and I can’t wait to see them come to life too.
a
an pham · 1 review · Experienced 2026-05-04 ·
★★★★★
I found out literally hours before the…
I found out literally hours before the deadline (to submit your order and design) that pins were a thing a softball tournament we were going to at the end of the month and that the girls will really want them.
I called the company and thankfully got Tiffany on the line who worked with me and we got it done. The pins even arrived earlier than expected and looked great.
Honestly she could have said no immediately after I explained the situation. We basically needed to approve a design that didn't yet exist within a few hours. I didn't know a thing other than we wanted/needed pins. She walked me through what could be done, helped me with the design, and got it done.
Literally a miracle worker!!! Thank you so much for being so calm and patient.
Metro Pins absolutely knocked it out of the park for our 12U baseball team. They designed and delivered an awesome set of swaggy pins for our team, and the boys are pumped to trade and show them off at their World Series.
From start to finish, the communication from the Metro Pins team was outstanding. They were great during the design process, kept us informed while the order was shipping, and even followed up after delivery to make sure everything met expectations. That level of care and professionalism really stood out.
The quality of the pins exceeded our expectations, and the entire experience was smooth and stress‑free. I highly recommend Metro Pins to any team looking for high‑quality custom pins and top‑notch customer service.