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Shopping & Fashion

Michael Jones Jeweller

64 reviews

5.064 reviews
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About Michael Jones Jeweller

Data updated
Website
michaeljonesjeweller.co.uk
Category
Shopping & Fashion
Location
United States · Northampton
Status
Unclaimed
Last 12 months
64 reviews
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Is Michael Jones Jeweller legit?

Michael Jones Jeweller (michaeljonesjeweller.co.uk) has a 5.0 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.

What people say

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Gary Kemp · 6 reviews · Experienced 2026-06-20 ·

In the small store in Northampton Tom…

In the small store in Northampton Tom was outstanding and he couldn't have been more helpful He found the perfect Tissot watch that I absolutely love. He is a credit to your company Thank you.

Reply from Michael Jones Jeweller2026-06-23

Thank you for your wonderful review! We’re delighted to hear Tom provided such exceptional service and helped you find the perfect watch. He’ll be thrilled to receive your kind feedback, and we’ll be sure to pass it on. Thank you for choosing us, and we hope you enjoy your new Tissot for many years to come.

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Richard Taylor · 16 reviews · Experienced 2026-06-17 ·

How Polite Staff are .!!!

Reply from Michael Jones Jeweller2026-06-19

Thank you for your kind review! We’re delighted to hear our team made such a positive impression. Providing a warm, welcoming experience is something we take great pride in, so your feedback is greatly appreciated. We hope to welcome you back again soon.

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Guest - Mike S. · 72 reviews · Experienced 2026-06-13 ·

High Quality Jewellery

High Quality Jewellery, good service, pleasant surroundings.

Reply from Michael Jones Jeweller2026-06-18

Thank you for your review and for your kind comments about our jewellery, service, and store environment. We’re pleased to hear you had a positive experience with us. We’re always looking for ways to improve, so if there was anything that prevented us from earning that fifth star, we’d love to hear your feedback. Thank you for your support, and we hope to welcome you back again soon.

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Julie Davison · 14 reviews · Experienced 2026-06-16 ·

Great Customer service

I was given lots of choices, with no pressure and plenty of time to decide on what I wanted. I was made to feel very special and I am very happy with my choice.

Reply from Michael Jones Jeweller2026-06-19

Thank you for your wonderful review! We’re delighted to hear you felt so well looked after. Helping customers find the right piece in a relaxed and enjoyable way is exactly the experience we strive to create, so it’s lovely to know you felt valued throughout your visit. Thank you for choosing us, and we hope you enjoy your purchase for many years to come.

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Bjorn · 2 reviews · Experienced 2026-06-02 ·

The overall experience

The overall experience, website ordering process, quick delivery time, and lovely touches with regards to 'gift style' packaging, all top notch..

Reply from Michael Jones Jeweller2026-06-15

Thank you for your wonderful review! We’re delighted to hear you enjoyed the entire experience, from ordering on our website through to delivery and presentation. It’s great to know the extra touches made a positive impression. We truly appreciate your feedback and look forward to welcoming you back again soon.

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Sara · 13 reviews · Experienced 2026-06-09 ·

Excellent service

Staff are friendly and helpful whilst offering excellent service. I have recently sold some items and had new pieces created and very happy with experience of working with everybody at Gold Street store. Thank you for helping me to have beautiful and wearable jewellery incorporating stones taken from pieces previously owned by several family members..

Reply from Michael Jones Jeweller2026-06-23

Thank you for your wonderful review! We’re delighted to hear how pleased you were with your experience at our Gold Street store. Helping to transform cherished family pieces into jewellery that can be worn and enjoyed for years to come is always a privilege, and we’re so pleased we could be part of that journey. Your kind words mean a great deal to the team, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back in the future.

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James · 9 reviews · Experienced 2026-06-08 ·

Pleasure as always dealing with Luke

Pleasure as always dealing with Luke, extremely helpful and top notch customer service. Thanks again.

Reply from Michael Jones Jeweller2026-06-11

Thank you for your lovely review! We’re delighted to hear Luke looked after you so well once again. Your continued support means a great deal to us, and we’ll be sure to pass on your kind words to him. We look forward to welcoming you back again soon.

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Dave Church · 6 reviews · Experienced 2026-06-03 ·

Great service yet again from Natasha…

Great service yet again from Natasha and her team at Michael Jones Banbury. Was made to feel very welcome and was dealt with promptly and professionally, couldn't have asked for more really. Many thanks to you all..

Reply from Michael Jones Jeweller2026-06-06

Thank you for your lovely review! We’re delighted to hear Natasha and the team at our Banbury store looked after you so well. It’s wonderful to know you felt welcomed and that everything was handled smoothly and professionally. We really appreciate your continued support and look forward to seeing you again soon.

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Mr Johnnie Amos · 43 reviews · Experienced 2026-06-02 ·

A designed commission is worth the energy.

Working together in the creation of your own personal commission, was the essential ingredient for unquestionable success. Matt and Rachel have been constructive and were very clear what is possible and not -after all they are not magicians but skilled in the craft of jewellery design. As such, the outcome was an excellent job and a testament to their skills -thank you. Other staff when I was in MJJ were always polite and helpful, so a big thank you to them too.

Reply from Michael Jones Jeweller2026-06-06

Thank you for your wonderful review! We’re delighted to hear how pleased you were with your commissioned piece. Matt and Rachel will be thrilled to know their guidance, expertise, and collaborative approach helped bring your vision to life. It’s also lovely to hear that the wider team made you feel welcome throughout the process. Thank you for trusting us with such a special project, and for taking the time to share your experience.

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Lou Lloyd-Williams · 8 reviews · Experienced 2026-05-30 ·

Fantastic service

I went to Michael Jones with an idea for a ring i wanted and dealt with Abbi following an experience my husband had using her. Abbi was absolutely brilliant - she listened and understood the brief, spent ages working out what I really wanted and looking for the perfect stone, steered me in a better direction when it was needed and made sure I came out with the very best option possible. Nothing was too much trouble, she is extremely knowledgeable and so personable, it was an absolute delight to spend my money with her. This is not the first time we have used MJJ and it most certainly won't be the last! I have some beautiful pieces courtesy of Michael Jones and they are definitely our number one choice for jewellers. Whether you are looking for a bespoke piece or a premade one, you won't go wrong with Abbi. Also, kudos to the mystery maker of the ring - they did an exceptional job and it is stunning. Fantastic job all round.

Reply from Michael Jones Jeweller2026-06-06

Thank you so much for your wonderful review! We’re absolutely delighted to hear how pleased you were with your experience. Abbi will be thrilled to know that her guidance, expertise, and attention to detail helped bring your vision to life and ensure you ended up with the perfect piece. Creating something truly special is always a team effort, so your kind words about the craftsmanship behind the finished ring are greatly appreciated as well. Thank you for your continued trust in MJJ — it means a great deal to us that we remain your jeweller of choice. We hope you enjoy your beautiful ring for many years to come and look forward to welcoming you back in the future.

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Craig Milliner · 2 reviews · Verified · Experienced 2026-05-26 ·

Great all round

Good price, lovely watch, delivered quickly, packaging and wrapping very thoughtful.

Reply from Michael Jones Jeweller2026-06-01

Thank you for taking the time to leave us feedback. We're so pleased to hear that you're happy with your watch and appreciated the care taken with our packaging. We hope you enjoy your new watch!

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Emma Jones · 1 review · Verified · Experienced 2026-05-14 ·

Item ordered for my husbands birthday…

Item ordered for my husbands birthday well packaged and excellent quality thank you

Reply from Michael Jones Jeweller2026-06-01

Thank you for your wonderful review! We're delighted to hear that the item arrived well packaged and that you were pleased with the quality. We hope your husband enjoyed his gift. Thank you for choosing us, and we hope to assist you again in the future.

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Jaro · 6 reviews · Verified · Experienced 2026-05-14 ·

Amazing service and contact with…

Amazing service and contact with customer service. Recommended 100%

Reply from Michael Jones Jeweller2026-06-01

Thank you so much for your review! We're delighted to hear that you had a great experience with us. Your recommendation means a lot to us, and we hope to assist you again in the future.

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Steve Johnson · 43 reviews · Verified · Experienced 2026-05-18 ·

Very pleased with your service

Very polite and knowledgable team. All messages responded to quickly and without a whiff of AI intervention. Very encouraging!

Reply from Michael Jones Jeweller2026-05-30

Thank you for taking the time to share your feedback. We’re really pleased to hear that you found our team helpful and responsive. We hope you are enjoying your new purchase - If there’s anything else we can help with, we’re always here.

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Malcolm Cox · 5 reviews · Verified · Experienced 2026-05-12 ·

Great value and prompt service.

Reply from Michael Jones Jeweller2026-05-30

Thank you for your feedback. We’re pleased to hear you were happy with our prompt service and great value. We appreciate you taking the time to share your experience and hope to assist you again in the future.

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Tracey · 34 reviews · Experienced 2026-05-20 ·

The service is excellent

The service is excellent, not to mention the watches and jewellery.. Staff are helpful, knowledgeable and courteous. It is a pleasure buying from them and will definitely be back.

Reply from Michael Jones Jeweller2026-05-30

Thank you for your fantastic review! We're delighted to hear that you had such a positive experience with us. Your kind words about our team mean a lot to us. We take pride in providing a high level of service, so it's fantastic to know this made your purchase enjoyable. We truly appreciate your support and look forward to welcoming you back again soon.

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WATTS · 32 reviews · Experienced 2026-05-17 ·

The staff were very helpful and…

The staff were very helpful and explained everything to me.

Reply from Michael Jones Jeweller2026-05-30

Thank you for your feedback. We're delighted to hear that our staff were helpful - providing excellent customer service and ensuring our customers feel informed and supported is very important to us. We really appreciate your review and hope to assist you again in the future.

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Dave · 6 reviews · Experienced 2026-05-22 ·

Excellent service

The experience of buying was made easy and seamless by the staff, especially Gareth Jones who dealt with me from enquiry to purchase to delivery

Reply from Michael Jones Jeweller2026-05-30

Thank you for your wonderful review and for choosing us for your purchase. We're delighted to hear that you found the buying process straightforward. Gareth will be especially pleased to receive your kind feedback - we will be sure to pass it on. If there is anything we can help you with in the future, please don't hesitate to get in touch.

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mark durbin · 6 reviews · Experienced 2026-05-18 ·

Professional and reliable business

Professional and reliable business Quality products and service. Some very good special offers.

Reply from Michael Jones Jeweller2026-05-30

Thank you for your kind words! We're so pleased to hear that you you're happy with the quality of our products and service. We really appreciate you taking the time to leave your feedback, and we hope to serve you again soon.

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Anthea Day · 5 reviews · Verified · Experienced 2026-05-18 ·

Great service would use them again

I lost an earring on holiday that matched a necklace I bought in Chester. I found these guys had a pair on the web site. There method of shipping was secure and the way they packaged the goods was excellent.

Reply from Michael Jones Jeweller2026-05-30

Thank you for your wonderful review! We're delighted to hear that you're able to wear the matching earrings with your necklace again and that you were happy with the service you received. We really appreciate your kind words and hope to assist you again in the future.