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Vehicles & Transportation

Miles Car Rental

201 reviews

4.5201 reviews
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About Miles Car Rental

Data updated
Website
milescarrental.com
Category
Vehicles & Transportation
Location
United States · Miami
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (20/20)
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Is Miles Car Rental legit?

Miles Car Rental (milescarrental.com) has a 4.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 87% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

R
Ramirez · 1 review · Verified · Experienced 2026-03-25 ·

Easy and fast service

Reply from Miles Car Rental2026-03-26

Thank you for your feedback, Silvia! ✨ We’re glad to know you found our service easy and fast. Our goal is always to provide a smooth and efficient booking experience 🚗⚡

A
Alexander Elvir · 1 review · Experienced 2026-03-23 ·

Stefanie Ruiz is the best in Miles!!

It has been a pleasant experience. Stefanie Ruiz is the best advisor and a lovely person.

Reply from Miles Car Rental2026-03-24

Hi Alexander, It’s wonderful to know Stefanie Ruiz made such a positive impression and turned your experience into such a pleasant one. We’re proud to have advisors who create that kind of connection and support. 🛬🚙

L
Laura Pym · 2 reviews · Experienced 2026-03-18 ·

Javier Calderton from Miami was so…

Javier Calderton from Miami was so patient and helpful and sorted my problems out.

Reply from Miles Car Rental2026-03-19

Hi Laura, We’re so glad to hear Javier Calderton was there for you with patience and genuine support, making sure everything got sorted out smoothly. 🤝🚗 It means a lot to know you felt taken care of—count on us anytime you need help again! 🌍✨

F
FERNANDO MENDEZ · 1 review · Experienced 2026-03-16 ·

Easy to book

Easy to book, i made a mistake with my name i just call y Lorena Duran fix it very fast, she was very helpfull and friendly, very profesional.

Reply from Miles Car Rental2026-03-18

Hi Fernando, it’s great to hear from you! We’re glad everything was sorted out quickly and that Lorena Duran could assist you in such a friendly and professional way. Making things easy for you is always our goal. 🧾🚗

c
customer · 1 review · Verified · Experienced 2026-03-15 ·

GREAT SITE AND PRICE.

Reply from Miles Car Rental2026-03-17

Hi Taino, it’s great to hear from you! We’re so happy to know you found a great deal and enjoyed using our site. That’s exactly the experience we aim to deliver every time you plan a trip. 🌐🚙

J
Jasmine howard · 1 review · Experienced 2026-03-14 ·

Great customer service professional and…

Great customer service professional and courteous

Reply from Miles Car Rental2026-03-17

Hi Jasmine, it’s a pleasure to hear from you! We’re so glad you felt supported with a professional and courteous service. That’s exactly the kind of experience we aim to deliver every time. 🌍🚗

C
Catalina Pichel · 1 review · Experienced 2026-03-13 ·

The representative Mrs Ruiz went out of…

The representative Mrs Ruiz went out of her way to be helpful

Reply from Miles Car Rental2026-03-17

Hola Catalina, ¡qué gusto saludarte! Nos alegra mucho saber que la Sra. Ruiz se tomó el tiempo de brindarte un apoyo tan dedicado y atento. Ese compromiso marca la diferencia y nos llena de orgullo. 🌐🧳

O
Orlando A. Gonzalez · 3 reviews · Experienced 2026-03-13 ·

Fast service very helpfull

Reply from Miles Car Rental2026-03-17

Hi Gonzalo, great to hear from you! It’s wonderful to know you experienced fast and helpful service—that’s exactly what we strive for in every interaction. 🧭🚘

E
Enid Vazquez · 4 reviews · Verified · Experienced 2026-03-11 ·

Angelica Gutierrez is the BEST

Angelica Gutierrez is the BEST 💯💯💯💯💯💯💯💯💯💯💯 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ 💪🏼💪🏼💪🏼💪🏼💪🏼💪🏼💪🏼💪🏼💪🏼💪🏼💪🏼 🚗🚗🚗🚗🚗🚗🚗🚗🚗🚗🚗

Reply from Miles Car Rental2026-03-12

Enid, qué energía tan increíble transmite tu mensaje. Nos alegra muchísimo saber que Angélica Gutiérrez dejó una impresión tan positiva y que su atención realmente destacó para ti. 🌟

M
Maria Ram · 1 review · Experienced 2025-12-09 ·

I paid for a reservation in 2025

I paid for a reservation in 2025, to pick up a car with Hertz in JFK on January 4, 2026. Our plans changed and I cancelled my resevation on December 9. I received the follwing response in spanish, "Tu Reservacion ha sido Cancelada: ME145N117691 - Miles Car Rental", as of today March 9, I have not received my refund. I have called on multiple ocassions and their phone always has a high volume of calls. Please advise the status of my refund. thank you.

Reply from Miles Car Rental2026-03-10

Maria, thank you for contacting us and for sharing the details of your situation. We would like to confirm that your reservation ME145N117691 was successfully cancelled and the refund was processed on December 9. During your previous phone calls, our agents shared the status based on the information available at that time. However, we would like to review your case with you to ensure everything is clear and verify what may have happened with the refund on your side. We will reach out to you directly to assist you and provide further clarification. 📄

T
Taufik · 1 review · Experienced 2026-03-04 ·

ok good

ok good. the best rental

Reply from Miles Car Rental2026-03-10

Hello, thank you so much for your kind words! We’re really happy to know that you had a great experience with us 😊 We’d like to kindly mention that, within the platform, ratings from 1 to 3 stars are usually interpreted as experiences where there may have been an issue or a pending request. If you feel your experience was “the best,” you can update your rating at any time. This helps other travelers have a clearer and more accurate reference. ✈️

c
customer · 1 review · Verified · Experienced 2026-03-06 ·

Excelent support from customer service…

Excelent support from customer service Laura Duran tonight. Supported me on a change dates from my reservation without any issues. Thks

Reply from Miles Car Rental2026-03-10

Jader, it’s great to know that Laura Durán was able to support you promptly with the date change for your reservation. Handling adjustments smoothly is part of the experience we aim to deliver every time. Thank you for sharing your feedback. 🌙

M
Mariana Cervantes · 1 review · Experienced 2026-03-03 ·

Laura Duran helped me booked a car

Laura Duran helped me booked a car. My experience was very satisfactory.

Reply from Miles Car Rental2026-03-04

Mariana, it’s great to know that Laura Durán assisted you with your booking and that the whole process left you with a very satisfactory experience. We’re glad everything went smoothly while securing your car reservation. 🚗

T
Takoor Ramnath · 2 reviews · Verified · Experienced 2026-03-01 ·

Javier Calderon was very helpful and I…

Javier Calderon was very helpful and I appreciate that!

Reply from Miles Car Rental2026-03-02

Takoor, it’s great to know that Javier Calderón was truly helpful and made a positive impact on your experience. We’re glad his support stood out to you, and we appreciate you taking the time to share it. 🚗

Y
Yamil Santiago · 2 reviews · Experienced 2026-02-27 ·

Excellent service 🙏🙏🙏

Reply from Miles Car Rental2026-03-02

Yamil, we truly appreciate your words and the positive energy behind them. Knowing you experienced excellent service motivates us to keep delivering the same high standard every time. 🚗

j
jo mal · 2 reviews · Experienced 2026-02-27 ·

The best car rental ever

Reply from Miles Car Rental2026-02-27

Hearing you describe us as “the best car rental ever” truly means a lot to our team. We’re committed to delivering a smooth, transparent, and reliable experience every time you travel. 🚘 Thank you for your trust and for sharing such a strong endorsement.

K
Kayes Kayes · 1 review · Experienced 2026-02-05 ·

This is very nice

Reply from Miles Car Rental2026-02-27

Hello, Thank you very much for your comment! We’re really glad to know that your experience was very good 😊 We’d like to kindly share that, within the platform, ratings from 1 to 3 stars are usually interpreted as experiences where there may have been an issue or a pending request. If you feel your experience was positive, you can update your rating at any time. This helps other travelers have a clearer reference when making their decision. ✈️

R
Roy jackman · 1 review · Verified · Experienced 2026-02-25 ·

Excellent service

Reply from Miles Car Rental2026-02-25

Hi Roy 💙 Thank you for your kind words! We’re thrilled to know you had an excellent service experience with us. 🚗✨ Providing smooth, reliable, and professional support is always our priority. We’ll be more than happy to assist you again on your next trip!

R
Rafael Harari Turquie · 8 reviews · Verified · Experienced 2026-02-03 ·

great webpage cheap prices full service

Reply from Miles Car Rental2026-02-24

Hi, Rafael! 🌟 We’re glad you enjoyed our website and found great prices with full service included. That combination is exactly what we strive to offer every customer. Thanks for sharing your experience! 🚗

c
customer · 1 review · Verified · Experienced 2026-02-22 ·

Javier Calderon was extremely helpful &…

Javier Calderon was extremely helpful & professional!

Reply from Miles Car Rental2026-02-23

Hi, Javier! 🌟 We truly appreciate you recognizing Javier Calderón’s professionalism and support. It’s great to know he made such a positive impact on your experience. 🚗